Hotel Mercure Montpellier Centre Antigone 4 gwiazdki

Hotel jest ok, choć przydał by mu się remont. Na plus jest Miła obsługa, dobre śniadanie, lokalizacja. Na minus jest hałas od ulicy, przydałby się remont lub odświeżenie hotelu.

Comfortable well appointed bedroom, but un-inviting public areas. Better than average breakfast buffet with efficient breakfast staff. Dinner menu overpriced for what it is. Be wary on check out as the reception will take a pre-auth on your card prior to your stay which they then try to claim is a deposit and attempt to charge your card a second time for the full value of the stay rather than undertaking a completion on the pre-auth already taken - which is normal hospitality practice.

Please avoid ROOM 201 - see pictures. This hotel is in need of serious renovation ! Came in late and left early. Landing on 2nd floor is so dirty, full of holes and so stained ! Smelly, dirty room. Worn out, dirty, heavily stained carpet with cigarette burns, that was coming off the floor in certain areas ! I think this was also an upgraded room. The sofa has seen better days - soiled and burned. Didn't risk sitting on it directly, so put a towel on there first - checkout the pictures Had medicine to go in the fridge. Unfortunately I hadn't realised the fridge wasn't working until it was time to leave the following morning. Bathroom shower head was so low. I practically had to kneel down to have a shower. People smoking outside with smoke coming into the lobby. I could even smell it when I opened my window on the 2nd floor. Given the state of the room, I avoided breakfast. Checkout (just like the checkin) was lame and void of emotion. When I said the room was in poor condition, I was just handed the bill and the chap walked away... Perhaps this is why I didn't receive a survey request... so I decided to do my own. As a regular gold customer of Accor, this by far the worst stay I have experienced. Accor, you should be ashamed. Will probably get an inappropriate response if I get one... Will NOT come back !

A good Mercure on the edge of the city. Convenient location and very helpful staff. Decent plentiful breakfast. Safe secure parking in basement garage. The decor and rooms are a little tired hence the planned refurbishment- it needs it!

Staff is very polite, breakfast is OK, but rooms are old, smelly and should be renovated as soon as possible. Definitely not worth the price and pictures do not show how hotel really looks like. Wouldn't recommend.