The room was dismal and in need of refurbishment. There was a musty smell. The space between the bed and the wall was extremely narrow. It was dismal and the picture on the wall was inappropriate. Room was quiet but noise from other guests did intrude.

My main criticism of this hotel, is the paucity of English language TV channels. The only English language channel was CNN International. I would have liked the availability of CNBC, BBC World, Sky News, France 24 (English) and Al Jazzera (English). This is the only thing that might put me off coming here again. The restaurant was excellent. There were however 2 instances in the 5 days that I used the restaurant, when I felt that I was waiting a bit too long for attention, during which time, a waiter came to serve an adjacent table, and then attempted to depart without serving me, and I had to make my presence known. The hotel has its own car park. There was no charge for parking, but at the time of my visit, it was very full every night. Some inconsiderate customers parked badly, making the adjacent bay unusable. I felt that there was an excessive number of invalid bays. Of course, when the car park was full, they got used, but they are oversized. 2 invalid bays take up as much space as 3 regular bays. The hotel is on a narrow access road. At the time of my visit, there was work under way on underground services, which caused some disruption. In addition, the access road opens onto a junction which is controlled by traffic lights. These lights are heavily prioritised AGAINST the hotel's access road. The lights go green for about 15 or 20 seconds, then there is a wait of about 3 minutes before the next green. This means that exiting by car at times of heavy traffic can be problematic.

Stayed at the hotel for 1 night on route to Spain. The best thing about the hotel is the location close to the highway and the pool & garden. Rooms are very basic and the beds of so so quality. Staff is very unprofessional and don't answer adequately on questions. Employing a disable person is very nobel of this hotel, but this person speaks English very bad, doesn't deliver on promising and is very rude in approaching. Maybe better to employ this person not behind the desk or so. Hotel is not at Novotel standards, more like Ibis or at best Mercure. Probably won't stay here again.

Good hotel, perfect parking facilities, tasty food at the evening, a little small breakfast, typical french one, close to highway, room clean and nice, everything was ok and appropriate, stuff nice but they have problems with understanding english which I see as invconvienience, not all people have to talk in FRENCH

Another happy stay at Novotel - breakfasts very good and my sons enjoyed most things. The pool is an added bonus in the hot weather and good to relax after a day's sight seeing. Situated within easy reach of the town by the tram enabled us to explore many of the delightful local restaurants around.

Typical Accor hotel , but there always seems to be meetings here so the Car Park is nearly always full and have to park right round the back. Nice Pool area friendly bar staff . Food quite good usually

A clean, friendly hotel. The staff are helpful and efficient. The breakfasts were satisfactory if one arrived relatively early but fairly limited for those arriving somewhat later. A tram stop to the town centre is only a short walk from the hotel but for those returning late at night gaining access through the locked gates is somewhat challenging. The hotel should provide some information in respect of this.

The staff were friendly and made me feel welcome, It was an easy process for checking-in and checking-out. I enjoyed the food with a lovely glass of local red wine in the dining room for dinner. A convenient location.

Extremely average stay here last week. As silver members we are entitled to free drinks. All other novotels we use allow us to get a beer and a wine and some soft drinks for the kids. Not this place. Half a beer for the adults and some cheap cordial for the kids. Hotel very expensive and service very shoddy. Breakfast was a plus point though, great choice and lovely coffee. Pool is lovely. Won't rush back.

We have stayed here many times and the staff are always friendly and the beds are excellent . We normally eat in the retaruant which has very nice food and very friendly staff . There is a pool which is great in the summer . Always worth staying here

I have stayed in many of Accor hotels in verity of countries and I have always been satisfied with their service and the whole things about the hotel. but this hotel is no where close to any standard of accor hotel and defiantly no where close to 4star ones. dirty carpet all way through hotel from corridor to rooms. very old towels. hotel need a make up big time. out of town. receptionist were very rude. she couldn't be bother to give us room number just handed over the keys. the another recipients couldn't be bother to explain the procedure of the WIFI..when I asked him wasn't very happy to help .

Stayed at for 2 nights before flying back to UK after a week in Provence. Clean rooms, decent facilities, lovely warm pool. Would definitely stay again. Nothing to do with the hotel, however, but I am definitely annoyed that I am being forced to add extra characters to my review just to hit some arbitrary limit set by TripAdvisor.

Lovely Family Suite on the 4th floor. Very spacious, clean and quiet. Hotel located in the city centre and most places are walkable. Internet speeds were good. Buffet breakfast was neatly arranged and had a couple more offerings than the average Novotel. The only slightly negative point was parking is but available on site. There are 3 Public car parks available within a 5-6 minute walk and charge between 15-19 euros per 24 hours (Summer 2014 prices). Highly recommended.

Easy access from the A9, this Novotel is also close to the TAM tram taking you cheaply and smoothly into the heart of Montpellier. Rom was clean and spacious, breakfast offered excellent choice, and the evening menu was good if not particularly adventurous. The pool seemed quite busy most of the time of our stay, but the beaches at Palavas are only a 10 minute drive. Only drawback is that the "Cotton Club" which adjoins, is open till 4am and was audible from our room at the southern end of the hotel, making closed window and air con a necessity.

Great Hotel-One of the Best in the Novotel Group-Friendly staff who are interested in the customer particularly in the restaurant -Food is ok-Hotel Location is easy to find Only negative is the price of wine which is between 30 and 39 Euros per bottle(this is the same in all Novotels)