hotelF1 Verdun

Avis-klantbeoordeling (ALL beoordeling) 3.1/5 216 beoordelingen

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Omschrijving

Onze accommodaties

Hotel locatie

hotelF1 Verdun

Lieu-dit "La Bévaux", 50 avenue de Metz
55100 VERDUN
Frankrijk

Gps:49.149055, 5.399948

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Rolstoeltoegankelijk
  • Wifi
  • Ontbijt

Ontbijt

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Meer informatie

ALL beoordeling  3.1/5  216 beoordelingen

TripAdvisor score  3.0/5  49 beoordelingen

Missing mattress

Tripadvisor-waardering 1.0/5

Passport591919 Gezinnen - Gecertificeerde beoordeling door TripAdvisor

When we arrived at the F1 hotel in Verdun at 10 p.m. the mattress on the upper bed was missing in the room so the daughter had to sleep on an iron plate which caused insomnia and back pain. I sent SMS to the phone number listed on the door with no response. It´s really not good to sleep on iron! We are not in the Middle Ages!

Goede lokatie qua ligging, schoon en beleefd personeel

Avis-klantbeoordeling 4.0/5

Erik Stellen - ALL bevestigde berichten

Was ongepland verblijf. Zochten een schone en betaalbare kamer met veilige parkeergelegenheid. Ligging was goed, kamer was heel schoon en personeel heel vriendelijk. Voor een kort verblijf echt prima hotel

Oud en lawaaierig

Avis-klantbeoordeling 1.0/5

Patrick Alleen - ALL bevestigde berichten

Oud hotel, met beschadigde deuren, je hoort alles, ontbijt stelde niets voor

Eenvoudig, goedkoop

Avis-klantbeoordeling 3.0/5

Roland Gezinnen - ALL bevestigde berichten

Eenvoudige, schone kamer met kleine gebreken, bijv. rolgordijntje dat niet blijft zitten. Over het algemeen zijn de gemeenschappelijke douches en wc's schoon. Deur van wc gaat naar binnen open. Gepoetst is dat wat dan voor de poetser zichtbaar/bereikbaar is. Tussen geopende deur en wand wordt blijkbaar niet gepoetst maar dat zie je pas als de wc-deur dicht is -> veel vieze haren

Avoid at any cost, or it could be costly to you

Tripadvisor-waardering 1.0/5

Kissatu Gecertificeerde beoordeling door TripAdvisor

After a long journey, late at night we decided to do a quick stop and sleep at hotel F1 in Verdun. There was no one at the hotel at that hour, but in front of the hotel, there is a machine which you can use to reserve your room. There were three cars on the parking lot in front of the hotel, however the machine told us that the hotel was full. It looked so unlikely that we checked our phones and found that in the internet, we could book the hotel. I paid it happily thinking, yippee, we would finally get in and get some sleep. Except that when I inserted the reservation code I had received by email, the machine in front of the hotel told me it was invalid... There was a phone number available for us to call in case of trouble. It was a payable number, but desperate enough, we called it. Just to get the answer phone... There was no way to get in the hotel. There was no one there. The phone number did not work. Tired, but now furious, we drove to another hotel of the same Accor chain - where we ran into the exact same problem - and to yet another hotel, this time not an Accor hotel, where we finally slept. The following morning, we went back to hotel F1 to report the problem and to claim to have our money back. They could not help us. Finally we managed to get an email address which to contact. However, when we received the response, it was like another cold shower from Accor hotels: the person replying to us was practically insulting, practically accusing us of lying to them about their machines not accepting the reservation code. The fact remains, we were not able to enter in F1 because a machine refused the code we had received after having booked and paid for the F1. We are escalating the worst possible "customer service" from F1 at Accor Hotels. And still trying to get our money back.

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 52 beoordelingen 8.8/10 Locatie
  • 258 beoordelingen 3.2/10 Kamer
  • 137 beoordelingen 6.8/10 Service
  • 127 beoordelingen 2.6/10 Netheid
  • 65 beoordelingen 3.9/10 Ontbijt
  • 33 beoordelingen 2.8/10 Sfeer
  • 30 beoordelingen 1/10 Eten
  • 29 beoordelingen 1.8/10 Voorzieningen

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