hotelF1 鲁昂天顶会展中心酒店 1 星

客户意见评级 (ALL 评级) 4.0/5 509 评论

保证最优惠房价
hotelF1 鲁昂天顶会展中心酒店 - Image 1
hotelF1 鲁昂天顶会展中心酒店 - Image 2
hotelF1 鲁昂天顶会展中心酒店 - Image 3
hotelF1 鲁昂天顶会展中心酒店 - Image 4
25 Avenue Des Loges, 76800 鲁夫赖，圣艾蒂安, 法国

描述

酒店其他优惠

  • 大型免费停车场（低于 3.5 吨）

  • 不限量供应的欧陆式自助早餐和外卖服务

  • 2 个适用于 Powerdot 电动汽车的充电桩。

  • 距 Zenith/展览中心 777 米（850 码）

  • 酒店距离通往鲁昂 SNCF 火车站的 T4 线司汤达站 183 米（200 码）。

我们的客房

酒店位置

hotelF1 鲁昂天顶会展中心酒店

25 Avenue Des Loges
76800 鲁夫赖，圣艾蒂安
法国

GPS:49.400305, 1.064278

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 轮椅可通行
  • 无限网络
  • 早餐
  • 100% 无烟酒店

早餐

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  509 评论

TripAdvisor 评级  2.5/5  76 评论

住宿体验感一般

客户意见评级 3.0/5

C. 单人住宿 - 所有已确认评论

体验不太好，房间不太舒适，平台上的介绍不清楚

尊敬的顾客， 我们感谢您花时间分享您的意见。 很抱歉，服务和交付没有达到您的期望。我们的接待处每天 24 小时提供服务，响应所有类型的请求。您的满意是我们的首要任务。 我们希望很快能再次见到您，从而重新获得您的信任

Disgusting and noisy!

Tripadvisor 评级 1.0/5

Jason K 经 TripAdvisor 认证的评论

Arrived late with my daughter and wife, hotel was dirty, shared toilets had no toilet paper. People slamming doors all evening. The beds will make you itch. We left the hotel to immediately go find another, the owners live in a world where they think all the above is acceptable. Avoid at all costs.

Dear Sir, I follow your opinion on our establishment. I am forced to reestablish the truth about what you describe, in fact, we did not grant your request for reimbursement by motivating our response and the information you report here is not true to reality. We regret that you did not approach reception because we would have done everything to satisfy you as we do so well every day 24/7. Sincerely, The entire team at the hotelF1 Rouen Zenith Parc expos

Appalling

Tripadvisor 评级 1.0/5

Patchesonelbows 经 TripAdvisor 认证的评论

Some years ago I stayed in an F1 near Auxerre with friends. The room was quite big, clean & basic. And very cheap & therefore excellent value. A few days ago (driving from Scotland to Asturias) we decided to stop at Rouen & chanced a night at the F1 Sud. We will never stay at an F1 again. The room was tiny (more like a cell) & for HOURS during the night (& well after the supposed quiet time of 10pm) there was shouting, arguing, banging on doors etc. This place felt very unsafe & we couldn't wait to get out at 8am the next morning. More like a hostel for asylum seekers or a halfway house for those being reintegrated into society after a prison stretch than a "hotel". And at 55€ it's not even that cheap. AVOID!!!!

Dear Customer, We thank you for giving us these few moments to give us your opinion. We are sorry to learn that your stay did not live up to your expectations. During your next stay, do not hesitate to contact the hotel reception available 24/7, we would in fact have immediately intervened if you had reported the facts cited to us. Also, we generally receive good feedback from our customers and are surprised by your comments regarding safety given our on-site procedures. We hope to have the opportunity to welcome you again in the hope of improving your judgment of our hotel. The HotelF1 team #Ontheroadd

Not impressed!

Tripadvisor 评级 2.0/5

CB R 经 TripAdvisor 认证的评论

We have not used an F1 hotel for some years but, for some reason, our usual choices were fully-booked. However, previous experience of the F1 Group was satisfactory - certainly for a budget hotel. What a disappointment on this occasion! Our first complaint was that there was not a single towel - hand or bath - in the room. The gentleman at Reception informed us that we could buy towels, or upgrade to a more expensive room! Having already paid almost €70 we did not wish to pay anymore. Remember, this is a hotel where toilets and showers are shared - and one has to walk along the corridor to make use of either. There had been, we were informed, a refurbishment of the premises. I don't know what was considered wrong with the previous decor, but we were not impressed by the wall facing us as we went to bed - photo below! The weather was hot and humid, but the cold-air blower in the room was not functioning! There wasn't even a plastic tumbler for rinsing out one's mouth after teeth-brushing. In our opinion, the chain should be re-named "ripofF1". We shall NOT be returning.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Perfectly reasonable; just don’t expect to get something for nothing!

Tripadvisor 评级 3.0/5

Ian G Couples - 经 TripAdvisor 认证的评论

It is what it is. Don’t expect a 5-star establishment for budget money… I’ve stayed in numerous F1 Hotels over the years and they are functional, convenient and set at a price level that really can’t be bettered. This particular location seems to be in a reasonable part of the city, with a no. of restaurants nearby. Car parking is fine and breakfast acceptable. Like all F1’s, the room is basic but they’ve now started offering some with en-suite shower and WC which I personally welcome. The staff I dealt with were perfectly pleasant and helpful. No complaints from me!

Dear Ian G, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 147 评论 8/10 位置
  • 416 评论 5.3/10 房间
  • 333 评论 9/10 服务
  • 7 评论 10/10 上网
  • 233 评论 3.4/10 舒适度
  • 215 评论 8.2/10 清洁度
  • 103 评论 5.5/10 早餐
  • 34 评论 3.3/10 食物

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