南鲁昂天顶公园世博诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 475 评论

南鲁昂天顶公园世博诺富特酒店 - Image 1
南鲁昂天顶公园世博诺富特酒店 - Image 2
南鲁昂天顶公园世博诺富特酒店 - Image 3
南鲁昂天顶公园世博诺富特酒店 - Image 4
Angle Avenue de l'Université, Rue de la Mare Sansoure, 76800 圣艾蒂安迪鲁夫赖, 法国

描述

酒店其他优惠

  • 酒店全面翻新并配有空调。

  • 全新的"Le Lodge"餐厅、酒吧和露台。

  • 漂亮的共用办公区和全新的健身房。

  • 提供可免费停车的安全停车场，设有收费的 TESLA 充电站。

  • 步行 5 分钟可到达：Zenith 和展览中心。乘 TEOR 快巴 20 分钟可到达：鲁昂市中心。

我们的客房

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酒店位置

南鲁昂天顶公园世博诺富特酒店

Angle Avenue de l'Université, Rue de la Mare Sansoure
76800 圣艾蒂安迪鲁夫赖
法国

GPS:49.389931, 1.059331

电话
传真 +33 2 32 91 76 86

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

Le Lodge Restaurant

这个充满生活气息的空间拥有温馨的氛围和独特的装饰，为您呈现不同年代的魅力。我们对法国美食的热爱，体现在我们正宗、精致的菜品之中，所有菜肴均由新鲜自制的食材精心烹制而成。

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我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  475 评论

TripAdvisor 评级  3.5/5  17 评论

A Decent Hotel

Tripadvisor 评级 4.0/5

MrsWYN-R Couples - 经 TripAdvisor 认证的评论

Dear Madam, Sir, Thank you for taking the time to tell us about your experience at the Novotel Rouen Sud Zenith Parc Expo. It is always a pleasure to receive positive feedback. Also I am sorry that breakfast did not meet our standards; please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Amélie QUELENNEC Adjointe de Direction Novotel Rouen Sud Zenith Parc Expo

Disappointed experience

Tripadvisor 评级 2.0/5

ClaireA2233 经 TripAdvisor 认证的评论

Dear Madam, Sir, Thank you for taking the time to tell us about your experience at the Novotel Rouen Sud Zenith Parc Expo. I am sorry that your stay did not meet our standards; please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to see you again soon to offer you a better experience. Sincerely, Amélie QUELENNEC Adjointe de Direction Novotel Rouen Sud Zenith Parc Expo

A very good overnight stop

Tripadvisor 评级 5.0/5

alelcoate 经 TripAdvisor 认证的评论

Dear Madam, Sir, Thank you for the great review of our hotel! We are very pleased to receive your compliments. We will certainly share your appreciation with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer you impeccable service. We hope to see again very soon ! Sincerely, Amélie – Adjointe de Direction – Novotel Rouen Sud

Feels like a good 3 star hotel

Tripadvisor 评级 3.0/5

MLAJF 经 TripAdvisor 认证的评论

Dear Madam, Sir Behiri, Thank you for taking the time to share your experience at the Novotel Rouen Sud. It is always a pleasure to receive positive feedback. I am also sorry that some aspects did not meet your expectations; please allow me to express my sincerest apologies. With your detailed message (for which I am grateful), I would like to provide some clarifications: In France, to obtain star ratings, hotels must meet certain mandatory and optional criteria to accumulate enough points for classification. It is therefore up to each hotel to offer the amenities and services that meet the legislated classification criteria. Additionally, the criteria and classifications are specific to each country, so requirements may vary from one country to another. Tesla chargers are not exclusive to guests, which is why you may have seen others using them. Also, we have not yet updated the markings for the universal charging station; however, we do have a large number of disable bay in our parking. Thank you again for your comments. Rest assured that we are taking appropriate measures to address the mentioned issues and prevent future occurrences. We hope you will give us the opportunity to better serve you in the near future. Amélie – Adjointe de Direction – Novotel Rouen Sud

Incompetent chef and over booking

Tripadvisor 评级 1.0/5

elisaeclaudio 经 TripAdvisor 认证的评论

Dear Madam Claudio, Thank you for taking the time to tell us about your experience at the Novotel Rouen Sud. "I am sorry that our restaurant failed to serve you appropriate food and for the change of hotel you experienced; please allow me to express my sincerest apologies. Please be aware that due to a technical issue with our software provider, we had, on the day of your stay, more reservations than our capacity allowed, which unfortunately led to having to relocate some guests. This is not our usual practice, and I am truly sorry that you had to experience this. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to see you again soon to offer you a better experience. Sincerely, Amélie – Adjointe de Direction – Novotel Rouen Sud

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其他网络用户评价我们的酒店

  • 127 评论 9.3/10 位置
  • 314 评论 6/10 房间
  • 259 评论 8.7/10 服务
  • 116 评论 7.9/10 早餐
  • 92 评论 4.8/10 清洁度

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