Pullman Paris Centre - Bercy 4 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.5/5 2.605 Bewertungen

Bestpreisgarantie
Pullman Paris Centre - Bercy - Image 1
Pullman Paris Centre - Bercy - Image 2
Pullman Paris Centre - Bercy - Image 3
Pullman Paris Centre - Bercy - Image 4
1 rue de Libourne, 75012 PARIS, Frankreich

Beschreibung

Hotel-Extras

  • Wellnessbereich mit Pool, Spa, Sauna und Hamam

  • Bistroküche im Restaurant Ariette mit Bar

  • Direktverbindung zum Flughafen Orly mit der Metrolinie 14 (30 Min.)

  • Vierbett- und Verbindungszimmer für Familien

  • Rund um die Uhr geöffnetes Power Fitness Center mit Cardio- und Laufgeräten und Videokursen

Unsere Unterkünfte

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Zimmer 1

Lage des Hotels

Pullman Paris Centre - Bercy

1 rue de Libourne
75012 PARIS
Frankreich

GPS:48.831522, 2.387074

Tel
Fax +33 1 44 67 34 01

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Restaurant
  • Rollstuhlgängig
  • Fitnessstudio
  • WLAN
  • Klimaanlage
  • Frühstück
  • Konferenzräume
  • 100 % Nichtraucherhotel
  • Zimmerservice

ARIETTE - RESTAURANT AND BAR

Ariette ist sowohl Restaurant als auch Bar, ein großartiger Ort zum Essen und Verweilen, wo Authentizität und Kreativität im Vordergrund stehen. Der Küchenchef bietet eine saisonale, lokale und hausgemachte Küche, ohne mit den Portionen zu geizen.

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Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.5/5  2.605 Bewertungen

Note Kundenmeinungen 2.0/5

Ingolf H. Familien - Bestätigte Mitteilungen ALL

Thank you for taking the time to share your detailed feedback following your stay with us. We are sincerely sorry to learn that your experience did not meet your expectations and that several aspects of your stay caused disappointment. Please allow us to clarify that the €450 amount requested upon arrival was a standard pre-authorization deposit intended to cover any incidental expenses during the stay. We regret that this was not properly explained to you at check-in. We also apologize for the language barrier you encountered with some members of our team. Clear and welcoming communication is essential, and we understand how frustrating this situation must have been. We are equally sorry to read about the comfort issues in your room, including the bedding configuration, the inability to adequately cool the room, the condition of the bed linen, and the cleanliness of the windows. These points do not reflect the standards we strive to maintain and have been shared with the relevant departments for immediate review. We also regret your experience at the swimming pool. While our reservation system is designed to ensure guest comfort and avoid overcrowding, it is clear that the procedures were not properly enforced during your visit. Your comments regarding supervision and respect of the allocated time slots have been taken very seriously. Finally, we are sorry that the service at the bar did not meet your expectations. Attentive and proactive service should be provided at all times, and we regret that this was not your experience. We do, however, appreciate your kind words regarding our breakfast team and housekeeping staff, and we will be delighted to share your compliments with them. Please accept our sincere apologies for the inconveniences encountered, and we hope to have the opportunity to restore your confidence during a future stay. Kind regards, Céline - Guest Experience Manager

Note Kundenmeinungen 4.0/5

Anissa H. C. Geschäftsreisende - Bestätigte Mitteilungen ALL

Dear Ms. H. C., Thank you very much for your positive feedback. We are pleased that you appreciated our location and the proximity to the subway, as well as the accessibility from the airport. We hope to welcome you back with us soon. Maryème - Guest Relations Associate

Note Kundenmeinungen 4.5/5

Christopher S. Paare - Bestätigte Mitteilungen ALL

Dear Christopher S., Thank you for your positive feedback regarding your recent stay at Pullman Paris Centre - Bercy. We are pleased to hear that you enjoyed our prime location and accessibility to central Paris. However, I sincerely apologize for the lack of response to your emails prior to your visit. Your concerns are important to us, and we will review our communication procedures to enhance our service. Thank you once again for your review. Céline - Guest Experience Manager

Note Kundenmeinungen 5.0/5

Torsten H. Familien - Bestätigte Mitteilungen ALL

Dear Torsten H., Thank you for your wonderful feedback. We are delighted to hear that our staff made your stay enjoyable. We hope to welcome you back for another memorable experience in the future. Maryème - Guest Experience Associate

Note Kundenmeinungen 4.0/5

Andre R. Paare - Bestätigte Mitteilungen ALL

Dear Andre R., Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our hotel calm and relaxing. However, we understand your concerns about noise disturbances. We appreciate your suggestion and will take it into consideration to enhance the experience for our guests. Céline - Guest Experience Manager

So bewerten andere Internetnutzer unser Hotel

  • 1.053 Bewertungen 9.3/10 Lage
  • 1.604 Bewertungen 7.5/10 Zimmer
  • 3.078 Bewertungen 9/10 Service
  • 13 Bewertungen 9.1/10 Internet
  • 764 Bewertungen 8/10 Komfort
  • 721 Bewertungen 8.6/10 Frühstück
  • 467 Bewertungen 7.9/10 Essen
  • 466 Bewertungen 7.5/10 Sauberkeit

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