Pullman Paris Centre - Bercy 4 Sterne

Note Kundenmeinungen (Bewertung ALL) 4.5/5 2.646 Bewertungen

Bestpreisgarantie
Pullman Paris Centre - Bercy - Image 1
Pullman Paris Centre - Bercy - Image 2
Pullman Paris Centre - Bercy - Image 3
Pullman Paris Centre - Bercy - Image 4
1 rue de Libourne, 75012 PARIS, Frankreich

Beschreibung

Hotel-Extras

  • Wellnessbereich mit Pool, Spa, Sauna und Hamam

  • Bistroküche im Restaurant Ariette mit Bar

  • Direktverbindung zum Flughafen Orly mit der Metrolinie 14 (30 Min.)

  • Vierbett- und Verbindungszimmer für Familien

  • Rund um die Uhr geöffnetes Power Fitness Center mit Cardio- und Laufgeräten und Videokursen

Unsere Unterkünfte

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Zimmer 1

Lage des Hotels

Pullman Paris Centre - Bercy

1 rue de Libourne
75012 PARIS
Frankreich

GPS:48.831522, 2.387074

Tel
Fax +33 1 44 67 34 01

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Schwimmbad
  • Restaurant
  • Rollstuhlgängig
  • Fitnessstudio
  • WLAN
  • Klimaanlage
  • Frühstück
  • Konferenzräume
  • 100 % Nichtraucherhotel
  • Zimmerservice

ARIETTE - RESTAURANT AND BAR

Ariette ist sowohl Restaurant als auch Bar, ein großartiger Ort zum Essen und Verweilen, wo Authentizität und Kreativität im Vordergrund stehen. Der Küchenchef bietet eine saisonale, lokale und hausgemachte Küche, ohne mit den Portionen zu geizen.

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Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  4.5/5  2.646 Bewertungen

Note Kundenmeinungen 4.0/5

Dimitris T. Paare - Bestätigte Mitteilungen ALL

Thank you for taking the time to share such a detailed review following your stay with us. We are truly delighted to read that you had a wonderful overall experience and that you particularly enjoyed our convenient location, the variety and quality of our breakfast, as well as the cleanliness of our facilities, from the workspaces to the pool and public areas. Your kind words are a wonderful encouragement for our teams, who strive every day to create memorable experiences for our guests. That said, we are sincerely sorry to learn about the repeated issue with the replacement of your towels. We fully understand how disappointing it must have been, especially after displaying the towel service sign and bringing the matter to the attention of our Front Office team without the issue being resolved. This clearly does not reflect the level of attentiveness and responsiveness we aim to provide. Please accept our heartfelt apologies for this lapse in communication between our teams. Your feedback has been shared with both our Housekeeping and Front Office managers so that the necessary measures can be taken to ensure such an oversight does not happen again. We truly appreciate your constructive comments and are grateful that, despite this inconvenience, you still left with many positive memories of your stay. We hope to have the pleasure of welcoming you back soon and to provide you with the flawless experience you rightfully expected. Warm regards, Céline-Guest Experience Manager

Note Kundenmeinungen 0.5/5

Eugen U. Familien - Bestätigte Mitteilungen ALL

Thank you for taking the time to share your feedback. We are sincerely sorry for the error regarding the city tax charged during your stay. Please accept our apologies for both this oversight and the lack of follow-up to your initial request. We have now processed the refund of the city tax incorrectly charged for your 12-year-old child. This was clearly a mistake on our side, and we regret any deception it may have caused. Thank you for bringing this matter to our attention. Your feedback helps us improve our processes, and we hope to have the opportunity to restore your confidence during a future stay. Kind regards, Céline - Guest Experience Manager

Note Kundenmeinungen 4.5/5

Manuel H. Alleinreisende - Bestätigte Mitteilungen ALL

Dear Manuel H., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed the location, breakfast, and the cleanliness of your room. Your observations about the television and breakfast service will be noted for consideration as we strive to enhance our guest experience. Céline - Guest Experience Manager

Note Kundenmeinungen 5.0/5

Carsten L. Paare - Bestätigte Mitteilungen ALL

Dear Carsten L., Thank you for your kind words regarding our cleanliness, breakfast, and staff. We are pleased to hear that our location provided you with convenient access to the Metro. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Céline - Guest Experience Manager

Note Kundenmeinungen 2.0/5

Ingolf H. Familien - Bestätigte Mitteilungen ALL

Thank you for taking the time to share your detailed feedback following your stay with us. We are sincerely sorry to learn that your experience did not meet your expectations and that several aspects of your stay caused disappointment. Please allow us to clarify that the €450 amount requested upon arrival was a standard pre-authorization deposit intended to cover any incidental expenses during the stay. We regret that this was not properly explained to you at check-in. We also apologize for the language barrier you encountered with some members of our team. Clear and welcoming communication is essential, and we understand how frustrating this situation must have been. We are equally sorry to read about the comfort issues in your room, including the bedding configuration, the inability to adequately cool the room, the condition of the bed linen, and the cleanliness of the windows. These points do not reflect the standards we strive to maintain and have been shared with the relevant departments for immediate review. We also regret your experience at the swimming pool. While our reservation system is designed to ensure guest comfort and avoid overcrowding, it is clear that the procedures were not properly enforced during your visit. Your comments regarding supervision and respect of the allocated time slots have been taken very seriously. Finally, we are sorry that the service at the bar did not meet your expectations. Attentive and proactive service should be provided at all times, and we regret that this was not your experience. We do, however, appreciate your kind words regarding our breakfast team and housekeeping staff, and we will be delighted to share your compliments with them. Please accept our sincere apologies for the inconveniences encountered, and we hope to have the opportunity to restore your confidence during a future stay. Kind regards, Céline - Guest Experience Manager

So bewerten andere Internetnutzer unser Hotel

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  • 776 Bewertungen 8.1/10 Komfort
  • 738 Bewertungen 8.7/10 Frühstück
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