Dear Heinrich, Thank you very much for taking the time to share such a wonderful and detailed review following your stay at TOO Hôtel Paris – MGallery Collection. We are delighted that you and your family appreciated the warm welcome and helpfulness of our team, as well as the possibility of accessing your rooms earlier than expected. It is a pleasure to know that the spectacular views over Paris, the comfort of your rooms and the binoculars provided made your experience even more memorable. We are also pleased that you enjoyed our breakfast on the 25th floor and its panoramic setting overlooking the city. Your recommendation and your desire to return are wonderful rewards for our entire team. We look forward to welcoming you and your family back for another memorable stay above Paris. Kind regards, TOO Hôtel Paris – MGallery Collection

Dear Stefan, Thank you for taking the time to share your experience following your stay at TOO Hôtel Paris – MGallery Collection. We are delighted that you appreciated the beautiful views from our hotel. However, we sincerely apologize that your room was not properly prepared for three guests upon arrival and for the additional waiting time this caused. We also take good note of your comments regarding the welcome experience. Your feedback will be shared with the relevant teams to improve the quality and attentiveness of our service. We are nevertheless pleased that you appreciated the kindness of the team member who assisted you. We hope to have the opportunity to welcome you and your family back for a smoother and more enjoyable experience. Kind regards, TOO Hôtel Paris – MGallery Collection

Dear Sir, Thank you very much for your wonderful and detailed review. We are truly delighted that you and your family had such an enjoyable stay at TOO Hôtel Paris – MGallery Collection. It is a pleasure to know that your Platinum upgrade made your experience even more memorable, and that you enjoyed the breathtaking views of the Eiffel Tower and Paris from your suite. We are also grateful for your kind words about the cleanliness of your room, the warm welcome at check-in, and the friendliness of our teams throughout your stay. Your compliments will be shared with our reception, housekeeping, breakfast, and rooftop bar teams, who will be delighted to know they contributed to such a positive experience. Thank you as well for your constructive feedback regarding breakfast. We appreciate your suggestion and will share it with our culinary team as we continuously strive to enhance our guests’ experience. It means a great deal to receive such a recommendation from guests who regularly stay at MGallery and Sofitel properties. We sincerely look forward to welcoming you and your family back for another memorable stay above Paris. Warm regards, TOO Hôtel Paris – MGallery Collection

Dear Sir, Thank you for your wonderful review and for sharing your experience at TOO Hôtel Paris – MGallery Collection. We are delighted to read that you enjoyed our contemporary design, the comfort of the hotel, and especially our breakfast with its panoramic view over Paris and the Eiffel Tower. We also appreciate your constructive feedback regarding the parking and the availability of the rooftop bar. Due to the popularity of both TOO Restaurant and TOO TacTac, reservations are indeed highly recommended, particularly in the evening. While our venues welcome both hotel and external guests, our reception team is always happy to assist hotel guests with reservations whenever possible to help make the most of their stay. We truly appreciate your comments and hope to have the pleasure of welcoming you back on your next visit to Paris. Warm regards, TOO Hôtel Paris – MGallery Collection

Dear Guest, Thank you very much for your kind review. We are delighted to read that you enjoyed the beautiful view from your room and that our team made such a positive impression. Your compliments regarding their attentiveness and helpfulness are greatly appreciated and will be shared with the entire team. We look forward to welcoming you back soon for another memorable stay at TOO Hôtel Paris – MGallery Collection. Warm regards, TOO Hôtel Paris – MGallery Collection

Chère Julie, Nous vous remercions d’avoir pris le temps de partager votre retour suite à votre séjour au TOO Hôtel Paris – MGallery Collection. Nous sommes ravis de lire que votre séjour vous a permis de vivre un véritable moment de déconnexion. Nous sommes toutefois désolés d'apprendre que le sauna n'était pas à la température attendue. Nous vous remercions de nous l'avoir signalé et avons transmis votre remarque aux équipes concernées afin que ce point puisse être vérifié. Nous espérons avoir le plaisir de vous accueillir à nouveau très prochainement pour une expérience pleinement satisfaisante. Bien à vous, TOO Hôtel Paris – MGallery Collection

Dear Markus, Thank you for taking the time to share your feedback following your stay at TOO Hôtel Paris – MGallery Collection. We are delighted to know that you appreciated the warm and friendly welcome from our team. We are, however, sincerely sorry to learn that you felt your ALL Diamond status was not acknowledged as you had expected. We fully understand your disappointment and regret that your stay did not include the personal recognition you were hoping for. Small gestures can indeed make a meaningful difference, especially for our most loyal guests. Your comments have been shared with the relevant teams, as recognising and valuing our ALL members remains a priority for us. Feedback such as yours is invaluable in helping us improve the experience we provide. We hope to have the pleasure of welcoming you back soon and providing you with an experience that fully reflects your loyalty. Kind regards, TOO Hôtel Paris – MGallery Collection

Dear Christoph, Thank you very much for your kind feedback following your stay at TOO Hôtel Paris – MGallery Collection. We are delighted to read that you enjoyed our hotel, its location, and especially the breathtaking views over Paris. Your satisfaction is a wonderful reward for our teams. We look forward to welcoming you again very soon for another memorable stay overlooking Paris. Kind regards, TOO Hôtel Paris – MGallery Collection

Dear Barbara, Thank you very much for sharing your feedback following your stay at TOO Hôtel Paris – MGallery Collection. We are delighted to read that you enjoyed our rooms as well as the atmosphere and breathtaking views from our rooftop bar. However, we are sorry to learn about your disappointment regarding the breakfast arrangement and the interaction you had at reception. We understand your frustration, especially given your early departure to the airport, and regret that you did not feel supported in this situation. Your feedback is very valuable and will be shared with the concerned teams in order to improve the quality of our guest experience and service flexibility. We hope to have the pleasure of welcoming you again for an even more enjoyable stay overlooking Paris. Kind regards, TOO Hôtel Paris – MGallery Collection

Dear Alex, Thank you very much for your wonderful feedback following your stay at TOO Hôtel Paris – MGallery Collection. We are delighted to read that you had a dreamlike stay and that you enjoyed the breathtaking view over Paris, the modern atmosphere of the hotel, and the quality of our service. It is also a pleasure to know that you appreciated the comfort of your room, the variety of the breakfast, as well as our wellness facilities including the sauna, jacuzzi and fitness room. Your kind words about the cleanliness and ambiance of the hotel mean a lot to us. We are truly happy that you had such a beautiful experience and we look forward to welcoming you again very soon for another memorable stay overlooking Paris. Kind regards, TOO Hôtel Paris – MGallery Collection

Dear Thomas, Thank you very much for sharing your feedback following your stay at TOO Hôtel Paris – MGallery Collection. We are delighted to read that you had a very pleasant stay and appreciated the modern design of the hotel as well as the breathtaking view from the restaurant. We are also pleased to know that our team’s friendliness and professionalism contributed positively to your experience. We regret however that the view from your room did not fully meet your expectations. As our room categories offer different perspectives over Paris, we understand how this aspect can influence the overall experience. Your comments are very valuable and help us continue improving our services and guest experience. We look forward to welcoming you again very soon for another stay overlooking Paris. Kind regards, TOO Hôtel Paris – MGallery Collection

Dear Sir, Thank you very much for your kind feedback. We are delighted to read that you were completely satisfied with your stay at TOO Hôtel Paris – MGallery Collection. We are especially pleased that you appreciated the friendliness and helpfulness of our teams at reception and at the 27th floor skybar, as well as the cleanliness of your room. Your words are a wonderful reward for our staff, and we would be truly happy to welcome you again very soon for another exceptional stay above Paris. Best regards, TOO Hôtel Paris – MGallery Collection

Dear Klaus, Thank you very much for your kind feedback following your stay at TOO Hôtel Paris – MGallery Collection. We are delighted to read that you had a very pleasant stay and that you appreciated the professionalism and attentiveness of our team. Your satisfaction is a wonderful reward for all of us. We look forward to welcoming you again very soon for another stay overlooking Paris. Kind regards, TOO Hôtel Paris – MGallery Collection

Dear Monika, Thank you for taking the time to share your feedback following your stay at TOO Hôtel Paris – MGallery Collection. We are pleased to read that you had a good stay with us. However, we regret that the absence of German speaking staff affected your experience. We understand the importance of being able to communicate comfortably during a stay. Your comment is valuable and has been taken into consideration as we continuously strive to improve the experience of our international guests. We look forward to welcoming you again for another stay overlooking Paris. Kind regards, TOO Hôtel Paris – MGallery Collection

Dear Hubert, Thank you very much for your feedback following your stay at TOO Hôtel Paris – MGallery Collection. We are delighted to read that you had a great stay and especially enjoyed the amazing view over Paris. Your satisfaction is a wonderful reward for our teams. We look forward to welcoming you again very soon for another stay above the city. Kind regards, TOO Hôtel Paris – MGallery Collection

Dear Karsten, Thank you very much for your wonderful feedback following your stay at TOO Hôtel Paris – MGallery Collection. We are delighted to read that you were fully satisfied and that you appreciated the cleanliness of the hotel, its location, as well as the friendliness of our team. Your kind words are a great reward for all of us. We look forward to welcoming you again very soon for another enjoyable stay overlooking Paris. Kind regards, TOO Hôtel Paris – MGallery Collection

Dear Daniela, Thank you very much for your wonderful feedback following your stay at TOO Hôtel Paris – MGallery Collection. We are truly delighted to read that your experience was more than perfect and that our hotel has become your new favorite place in Paris. It is a pleasure to know that you loved your room and enjoyed discovering every part of the hotel. Your kind words regarding the warm welcome from our reception team mean a lot to us, and we will be sure to share your compliments with them. We look forward to welcoming you back very soon for a longer stay above the city. Kind regards, TOO Hôtel Paris – MGallery Collection

Dear Kerstin, Thank you for taking the time to share your feedback following your stay at TOO Hôtel Paris – MGallery Collection. We are sorry to read that certain aspects of your experience did not meet your expectations, particularly regarding the accessibility of our reception by phone, the availability of room service on your first evening, and the early breakfast option. Please be assured that your comments have been carefully noted and will be shared with the relevant teams in order to improve our service. We nevertheless hope to have the opportunity to welcome you again in the future and provide you with an experience that fully meets your expectations. Kind regards, TOO Hôtel Paris – MGallery Collection

Dear Jan, Thank you very much for your kind and detailed feedback following your stay at TOO Hôtel Paris – MGallery Collection. We are delighted to read that you had a wonderful experience and that you appreciated the complimentary upgrade, the breathtaking view, as well as the quality of our restaurant. It is also a pleasure to know that our location and the easy access to the city center contributed positively to your stay. Your satisfaction is a wonderful reward for our teams, and we truly look forward to welcoming you again very soon for another memorable experience overlooking Paris. Kind regards, TOO Hôtel Paris – MGallery Collection