Sofitel New York 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.1/5 4.400 görüş

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Sofitel New York - Image 1
Sofitel New York - Image 2
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45 West 44th Street, 10036 NEW YORK CITY, Amerika Birleşik Devletleri

Açıklama

Otel ekstraları

  • Otel restoranı Gaby Brasserie Kahvaltı, Öğle Yemeği, Akşam Yemeği ve İçecekler için açıktır.

  • 33 m2'den başlayan alan ile NYC'deki en geniş konuk odalarından bazılarını sunar.

  • Times Meydanı, Bryant Park, Broadway, Rockefeller Center ve Beşinci Cadde'ye yakın özel konum

  • Evcil hayvan dostu - lütfen ayrıntıları öğrenin.

  • Tüm odalar, uzun konaklamalar için ideal olan ayrı duş/küvet bulunan geniş banyolar sunar

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Otelin konumu

Sofitel New York

45 West 44th Street
10036 NEW YORK CITY
Amerika Birleşik Devletleri

GPS:40.755394, -73.98144

Telefon
Faks +1 212-782-3099

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Evcil hayvan kabul ediliyor
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi
Otele yakın
  • Araba parkı

Gaby Brasserie

Modern Fransız mutfağı ile klasik kokteyllerin sunulduğu Sofitel New York'un Art Deco esintileri taşıyan restoranı olan Gaby Brasserie'de Fransa'nın lezzetlerini tadın.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.1/5  4.400 görüş

TripAdvisor Derecesi  4.5/5  7.954 görüş

Good location, tired rooms and expensive

Tripadvisor puanı 4.0/5

Travellhound İş - TripAdvisor onaylı yorum

We visited for 6 nights for business. The room was perfectly functional, a good size and great bathroom (bath and shower). The staff were excellent; friendly and helpful but the rooms were tired and need an upgrade. We had an issue with our bed, which was only sorted when we asked to speak to the Manager. He did sort it but it took a day or so. Overall it wasn’t great value for money but the staff made up for that. Location was excellent.

Bonjour, Travellhound! Thank you for sharing your experience. It's wonderful to hear that you found the team's assistance helpful during your stay and appreciated the central location. Your feedback regarding the room condition is valued, as a comprehensive renovation is set to commence later this year to enhance our guest rooms. We apologize for any inconvenience you experienced during your stay. Merci beaucoup! A bientôt, see you soon!

Enjoyable stay

Tripadvisor puanı 5.0/5

Linda R TripAdvisor onaylı yorum

Room was clean and the beds were extremly comfortable. There is plenty of space for hanging clothes etc. Staff were all excellent. Special thanks to the breakfast and lobby staff. Nothing was too much trouble for them to help us. Food was reasonably priced and good choice offered.

Bonjour, W857MQlindar! Thank you for the amazing review! We are thrilled you enjoyed your stay at Sofitel New York. It's wonderful to hear our team members, especially those at breakfast and the lobby, provided excellent service. Your kind words mean a lot to our entire team. Merci beaucoup! A bientôt, see you soon!

Phenomenal staff & great room product

Tripadvisor puanı 5.0/5

Abigail H TripAdvisor onaylı yorum

WOW what a fabulous stay. Hadn't been in here in years and its gorgeous, spacious room and lobby. ultimate location for midtown. Ithiel the bellman walked by luggage (massive 70 lb bag) all the way to 6th avenue to get me to an uber as I was in a rush and a parade was creating a massive traffic jam. Amazing staff - will absolutely be staying here again!

Bonjour, Escape597946! Thank you for the amazing review! We are thrilled you enjoyed your stay at Sofitel New York and appreciated the spacious room and lobby. Ithiel and our team members truly go above and beyond to assist our guests. It's wonderful to hear you had a great experience with them. Merci beaucoup! A bientôt, see you soon!

Not up to scratch

Tripadvisor puanı 2.0/5

sambfh Couples - TripAdvisor onaylı yorum

For this inveterate fan of the Sofitel brand, this hotel was a real disappointment. I had read the mixed reviews and decided that my previous experience of the brand meant that I had to give the hotel a chance, particularly as we wanted a suite with a furnished terrace to enjoy the high temperatures that sultry NYC is enjoying this September. Brand loyalty on this occasion proved a big mistake. The suite was lacking in many regards. The carpet was badly stained. The walls scuffed and marked, as was the furniture. One of the reading lights was non functioning and nearly coming off the wall. This made the room feel grubby. But the greatest disappointment was the terrace. It was dirty, strewn with cigarette butts and bottle tops from previous occupants, and to cap it all, as I got out of the shower, I found two men on our terrace on the 24th floor. Apparently they were working on the outside of the building and would be using the terrace all day as a staging point for their work. We addressed these issues with the duty manager, Yasser. He had no idea why there would be workmen in the terrace. He was apologetic and helpful and offered to send housekeeping in. The issues were more fundamental than could be resolved by the housekeeping service. The room was superficially clean but maintenance was poor and this required, we thought, a significant investment in the hotel and change of management approach to ensure that rooms are maintained and updated more regularly. We checked out after twelve hours and although the hotel gave us a 25% discount on our room stay, it did rather spoil one night of our five in NYC

Bonjour Sambfh! Your insights are valuable, and it seems that expectations were not entirely met during this visit. The experience you described isn't what one would hope for, especially with regards to the room conditions and terrace situation. We appreciate your feedback regarding the room and property condition and assure you this is being addressed. We have announced a comprehensive renovation to all of our guest rooms commencing later this year. We hope to have the opportunity to have you back with us to experience the hotel’s true potential upon completion and we apologize your experience fell short of your and our expectations. It's reassuring to hear that Yasser was able to assist during your stay, though we will continue striving for the utmost in guest satisfaction. A bientôt, see you soon!

Good but Uneven Service

Tripadvisor puanı 4.0/5

JMK-Pittsburgh Couples - TripAdvisor onaylı yorum

My wife and I stayed here for 2 nights on a recent trip to New York. I initially booked a flex rate a few months in advance. Shortly before our trip, I re-booked a cheaper non-refundable rate which included breakfast. The website wouldn’t accept my credit card so I had to call to book. The woman I spoke to said the website typically didn’t work for non-refundable bookings and that it was best to call. You would think Accor would fix this issue. When I checked in I tried to confirm that breakfast was included in my rate. They didn’t have record of it so I showed them my confirmation email which clearly showed that 4 breakfasts were included with my 2-night reservation. They largely ignored the email and said they needed to confirm with their reservations department. I stopped back 2 hours later and they hadn’t confirmed. After a few minutes, they told me I was ok re the breakfasts. We go to breakfast the next day and the restaurant told me that breakfast wasn’t included in my room rate. I told them to check with the front desk. Eventually, they gave us the breakfast. Given that I had a confirmation email that clearly said my rate included breakfast, it was ridiculous that I had to spend this much effort regarding the issue. A quality hotel would have resolved this issue at check-in. Our superior king room was nice but on the small side. Tv was very cumbersome to use - you could only change channels via the guide. Bathroom was nice and surprisingly large. The lobby of the hotel is large and quite tranquil. It was the most impressive part of the hotel. Location is good, not great. It’s convenient to Grand Central Station but I prefer to stay 8-10 blocks uptown. The breakfast that’s included in the room rate is good in terms of quality but pretty basic. You get juice, coffee and a main dish. On the 2nd morning I had a free breakfast due to my Accor Diamond status. It was much better as you could order anything off the menu - sort of an a la carte buffet. (If you pay for breakfast, the prices are obscene.) Service at breakfast was excellent. Front desk service was very good in the morning but disappointing in late afternoon/early evening. The guy who helped us get a taxi when we departed was a huge help as certain roads were closed for the Labor Day parade. Overall the place is nice but the service is uneven. I would consider staying here again but it wouldn’t be my first choice.

Bonjour, JMK-Pittsburgh! Thank you for sharing your detailed review. Your insights regarding the breakfast arrangement and the service experience are appreciated, and these matters will be carefully reviewed. The feedback about the room and amenity preferences have also been noted. While you found some areas impressive, like the tranquil lobby and excellent breakfast service, we're glad you had a decent stay overall. Should your travels bring you back, we hope to offer an even better experience. Merci beaucoup! A bientôt, see you soon!

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Hizmet sağlayıcı Trustyou

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Otele bakın
New York City şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.