Name: Mercure Recife Navegantes
Address: RECIFE, 51020010, BRASIL
Telephone: (+55)8140091185

Mercure Recife Navegantes 4 estrelas

Classificação clientes Avis (Classificação ALL) 3.8/5 777 comentários

Hotel ALLSAFE. Aprovado

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Descrição

Mercure Recife Navegantes

Hotel para viajantes à procura de experiências locais e autênticas

O Mercure Recife Navegantes lhe deseja boas vindas! Estamos na melhor orla de Recife, o nosso hotel oferece um atendimento acolhedor, tornando cada hospedagem única, autentica e personalizada. Excelente opção para quem vem a negócio ou a lazer.

Gerente do hotel

O Mercure Recife Navegantes é um hotel em Boa Viagem bem localizado, lindamente decorado e perfeito para sua estada na cidade. Os quartos são confortáveis, climatizados e possuem wi-fi grátis, área de cozinha e opções com vista para o mar. O restaurante serve café da manhã diariamente, além de refeições deliciosas e regionais. Aproveite também para manter a boa forma na academia e relaxar enquato curte a piscina do hotel. Além disso, o Mercure Recife Navegantes é um hotel próximo ao aeroporto de Recife.

Não sabe o que fazer em Recife? O hotel Mercure Recife Navegantes está a uma quadra da praia da Boa Viagem, a principal da região, repleta de bares e restaurantes. Aproveite um hotel em Boa Viagem próximo ao Shopping Recife, a 6 minutos de carro do hotel. Aproveite para conhecer o Marco Zero da cidade, a 14 minutos de carro do hotel. Visite Olinda e sua arquitetura do Séc. XVIII, a 29 minutos de carro do hotel e faça um turismo em Porto de Galinhas, com suas belas piscinas, a 56 minutos de carro do hotel.

Hospede-se em um hotel em Recife PE que oferece várias possibilidades durante sua estada. Um descanso merecido e uma excelente localização para chegar rapidamente a vários pontos da cidade. Seja a negócios ou lazer, venha para o Mercure Recife Navegantes.

Extras do hotel

Crianças até 07 anos ganham cortesia
Hotel em Boa Viagem com piscina e academia
Distância de 18 minutos do centro da cidade
Distância de 21 minutos até o Porto de Recife
9 minutos de carro até o Aeroporto dos Guararapes

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Localização do hotel

Mercure Recife Navegantes

Rua dos Navegantes 1706, Boa Viagem
51020010 RECIFE
Brasil

Telefone +55 81 4009-1185

+55 81 4009-1185

BUS:

De avião
INTL AIRP GUARARAPE A 4 km / 2,49 milhas - Transporte pagamento
De carro
BR 101 - SUL A 10 km / 6,21 milhas

GPS:-8.118104, -34.894619

Serviços de hotéis

Check-in a partir das 14h00 - Check out até as 12h00

Em resumo

No local

Piscina
Estacionamento
Traslado
Restaurante
Bem-estar
Wi-Fi
Café da manhã
Salas de reunião

COFFE SHOP

Comece o seu dia com um pequeno-almoço buffet delicius, que é servido em nosso restaurante .. Temos várias especialidades locais, venha desfrutar de um delicioso suco de nossas frutas tropicais.

Nossas acomodações

Nossos quartos possuem 03 categorias classic, standard e superior, onde você pode desfrutar de um excelente espaço com vista para o mar nos andares mais altos.

Quarto Classic com 2 Camas Solteiro

Número máximo de pessoas: 2
Superfície: A partir de 25 m² / 269 sq ft
Vistas: Voltado para a cidade, Vista para o oceano/mar, Voltado para a piscina Note

*Sujeito à disponibilidade

Instalações para fazer café/chá
área de trabalho

Quarto Standard com 1 Cama Casal

Número máximo de pessoas: 2
Superfície: A partir de 36 m² / 387 sq ft
Vistas: Voltado para a piscina, Voltado para a cidade, Vista para o oceano/mar Note

*Sujeito à disponibilidade

Instalações para fazer café/chá
área de trabalho

Quarto Superior com 1 Cama Casal Foto não contratual

Número máximo de pessoas: 2
Superfície: A partir de 45 m² / 484 sq ft
Vistas: Voltado para a piscina, Voltado para a cidade, Vista para o oceano/mar Note
Os extras do alojamento: Quarto de canto Note

*Sujeito à disponibilidade

Instalações para fazer café/chá

Avaliações dos nossos hóspedes

Worst hotel from Accor I have ever stayed!

rafaelmg200422 Negócios - 24/09/2021 Avaliação certificada TripAdvisor

The hotel was old, stinky and dirty. The amenities were really low quality and the towels and linens not good! There were ants on my desk while I was trying to work)... they had just one person at the front desk when I was trying to check out.

Does it really deserve being part of Mercury Hotels Chain?

CMauricioBastos Couples - 31/10/2019 Avaliação certificada TripAdvisor

My opinion is it does not! I had some issues such as, old toels, bathroom linking and very dark and dirty look, air conditioner out of order and apparently its filter hasn't been cleaned for ages. I'm allergic and got sick because of it. The property has an excelent location but a renovation is urgently needed! The cafeteria is extremely poor and looks dirty. I'll never get back and I'll let all my friends and social media friends know to avoid this hotel.

It was not a good idea

Erick S Negócios - 18/02/2019 Avaliação certificada TripAdvisor

Despite the renovation in rooms with new furniture - nice, by the way - services are still poor, with not well trained staff, poor breakfast, horrible car garage (especially downstairs) and with no parking attendant. Sounds funny but as Le Club Gold member I received the famous Welcome Drink, but there is no bar in the hotel!!! First time I saw that. I asked "Well, where can I drink my welcome drink?", and the check-in attendant said "At your room. You can take a water or a soft drink, but not a beer." Really (negative) impressive!

Some steps to Boa Viagem beach

LuizL10 Negócios - 16/02/2019 Avaliação certificada TripAdvisor

Very close to Boa Viagem beach, next to restaurants and most Recife's touristic sites. I had an issue about my loyalty program and nobody could solve. Except when I talked to manager Igor: he's from Sao Paulo and was the only one who adds professionlism to sympathy. Thanks, Mr. Igor!

No breakfast

Schonpilot Friends getaway - 18/10/2018 Avaliação certificada TripAdvisor

Duringmy reservation it was not explained it does not have breakfast. When I confirmed it i did not see any request to do a breakfast reservation. when I arrived I asked for breakfasrt shedule and was inoformedmy reservation did not have it included,,,,As it was apromotion I think it was not explained it dos not have breakfast included...I explained but they showed me small letters information at general reservation conditions link ...I asked for some discount and did not have it ...No swimming pool available due to some repairs outside the hotel, but at webpage information I did not see information about it ...just to think about

a poor experience again

ahguimaraes Solo travel - 04/04/2018 Avaliação certificada TripAdvisor

the same mistakes that i told last time happens again. a very old room. didnt receive my welcome drink. internet conection failure... a great breakfast and good localization. its seems that nobodys read this report.

Dear Guest, Thanks for the comments and the comment, so we can focus on the points you mentioned to improve even more. Our main goal is always to make the customer feel at home and that their hosting is always satisfactory, and to reach our goal, it is always important to know your opinion about them. Ludmilla Monteiro General manager

the worst hotel experience I have had

Ricardo S Couples - 01/02/2018 Avaliação certificada TripAdvisor

The hotel staff is very unpolite and the stay was terrible. I don`t recommend this hotel ever. I believe this hotel is under of a accor quality, but it has a bad management. Is very expensive and the quality is low for the price.

Dear Ricardo, Thank you for taking the time to tell us about your experience at the Mercure Recife Navegantes Hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ludmilla Monteiro Gerente Geral

Very good stay.

FMSilva Família - 28/10/2017 Avaliação certificada TripAdvisor

The hotel is in a good location, near of the beach and good restaurants. The breakfast is formidable. The attendants are very courteous and the room is very comfortable. Some external structure needs to be repaired.

Dear Mr Silva, Thank you so much for sharing your experience at the Mercure Recife Navegantes. It is always a pleasure to receive an positive evaluation from our clients. Some actions are under way to offer a better product to our customers, in order to reach a maximum satisfaction. Your satisfaction is our goal! We are working to make your next stay even more enjoyable. Thanks for choosing the Mercure Recife Navegantes. Att, Thiago Panzette Coord. Hosting

Comfortable, very well located

ajsalves Solo travel - 20/10/2017 Avaliação certificada TripAdvisor

The hotel is very well located, 15 min from the airport, less than 100 meters from the beach surrounded by many restaurants. Spacious rooms, with minibar, cable TV and free WiFi. Friendly staff. Free parking.

Dear guest, Thank you so much for sharing your stay at the Mercure Recife Navegantes. It is a great satisfaction to receive ypur feddback. We are glad, that our services and infrastructure reached your expectations. We hope to have the opportunity to serve you again soon. Sincerely, Thiago Panzette Coord. of Hosting

Good place, one block from beach, nice restaurants around.

Luiz G Negócios - 20/06/2017 Avaliação certificada TripAdvisor

Good hotel with good service. There is no restaurant in the hotel, not even room service. They have to ask to another hotel, neighboor. The bathroons are OK, with nice shower. Rooms with enough space and people very eficient in the reception. I missed yogurt and juices without sugar, taked with the responsible and next day they provided.

Dear Luiz, Thank you for taking the time to tell us about your experience at the Mercure Recife Navegantes Hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ludmilla Monteiro Gerente Geral

Well located, good room, needs repairs

MarciaLages Friends getaway - 28/11/2016 Avaliação certificada TripAdvisor

The location is very good as it is just one block far from Boa Viagem beach. The reception seems too empty, in terms of furniture... The room very good, silent, clean. The shower needs repairs as it starts showering long after we closed and the room door needs better gaskets to avoid corridor light. Stairs to the pool are also in need of repairs.

Dear Marcia, Thank you for taking the time to tell us about your experience at the Mercure Recife Navegantes Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ludmilla Monteiro Gerente Geral mercure.com accorhotels.com

The exception of the problem at check in, the hotel is good.

orge39 Couples - 17/01/2016 Avaliação certificada TripAdvisor

The exception of the problem at check-in because I performed a reverse with my credit card valid to win, the invoice of the reserve was held in the new credit card, called for me to verify that the new credit card was mine.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Recife Navegantes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, OTÁVIA NASCIMENTO GERENTE GERAL GENERAL MANAGER mercure.com accorhotels.com

Very Comfortable Stay!

Joao P Negócios - 04/10/2015 Avaliação certificada TripAdvisor

Recently stayed at the hotel and i must say i really enjoyed the hotel this time around. Room spacious and modern and close to the beach. I just wish i had more time there. It was very enjoyable. Try get a room with a sea view. I didn't this time, but my last stay it was spectacular.

Dear Mr. John, We very much appreciate your comments regarding your stay at the Mercure Recife Navegantes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, OTÁVIA NASCIMENTO GERENTE GERAL GENERAL MANAGER mercure.com accorhotels.com

All very good in the hotel

Wanduil S Negócios - 19/04/2015 Avaliação certificada TripAdvisor

Roms, reception, restaurant, coffee break, atendentes, services, bed, bethroom, internet, localization next to the beach, for sleep, is bery good, don´t have noises, good tv, , and the coffee break have several options for coffee break and all the things is very, very good.

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Recife Navegantes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Atenciosamente, OTÁVIA NASCIMENTO GERENTE GERAL GENERAL MANAGER mercure.com accorhotels.com

Recife

vpkiffer Couples - 15/04/2015 Avaliação certificada TripAdvisor

Although the staff was excellent and very kind, ready to answer to any request, the hotel needs an urgent renovation in some aspects: the lights of the swimming pool were not working properly, diminishing the pleasure of swimming during the evening, the sauna needs a better temperature control, and so on.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Recife Navegantes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, OTÁVIA NASCIMENTO GERENTE GERAL GENERAL MANAGER

Good place and good room

ONRASS Couples - 28/01/2015 Avaliação certificada TripAdvisor

The location of the hotel is very good. The only problem was that it stay behind of a very old build that leave the vision terrible when we looking to beach in the room. The bed and the room were nice... We loved!!

My stay in Recife

erik_vanderhoeven Couples - 12/01/2015 Avaliação certificada TripAdvisor

The people are very kind minded and very helpful. The is well situated, near the Airport, the very big shopping center, the beach, restaurents etc. I recommend this Hotel when you visit recife. Enjoy.

Very good

Juliano G Negócios - 05/12/2014 Avaliação certificada TripAdvisor

New hotel, excelente bed and shower, good location, comfortable room, easy access to services nearby. Few options for room service is the weak point, it could have more choices for dinner and desserts.

recommend it

Janis C Negócios - 06/08/2014 Avaliação certificada TripAdvisor

For a short and business trip, close to everyrthing, very clean, polite people, 2 lifts, great breakfast, Park, swimming pool, restaurants very close, hairdresser, and excellent services! I recommend it.

"Renewed" Hotel - A lot of shortcomings

TheStarchild Negócios - 28/07/2014 Avaliação certificada TripAdvisor

First of all, at the check in, nobody seem to know nothing about a Platinum Le Club card with all of it's inclusive stuff!! absurd!! no VIP treatment at all!! No extra pillows and towels(requested at reservation), broken chairs, ridiculous bathroom and others shortcomings throughout the entire stay!! I'm an accor hotels fan, in europe, argentina and brazil, but this one...never more!!!

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