ibis Женева Центральный Вокзал 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.1/5 Отзывов: 528

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Описание

Особенности отеля

  • 5 мин. пешком от вокзала Cornavin (1 мин. до трамвайной остановки), центра города и озера

  • По прибытии предоставляется проездной на общественный транспорт на весь период проживания.

  • Бар и круглосуточная доставка закусок. Широкий выбор блюд (мясно, рыба, паста).

  • Бесплатный WiFi на территории отеля. Код действителен 7 дней, можно подключить до 3 устройств.

  • Пространство для коворкинга в отремонтированном вестибюле. К вашим услугам столы и розетки.

Наши номера

Расположение отеля

ibis Женева Центральный Вокзал

10, rue Voltaire
1201 ЖЕНЕВА
Швейцария

GPS:46.207651, 6.138269

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Можно с животными
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено
Рядом с отелем
  • Парковка

BAR

Наш круглосуточный бар предлагает широкий выбор сортов пива и различные закуски, которые Вы также можете взять с собой в номер.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.1/5  Отзывов: 528

Рейтинг TripAdvisor  3.5/5  Отзывов: 677

Excellent mini break hotel

Примечание: Tripadvisor 5.0/5

ldgp14 Couples - Реальные отзывы TripAdvisor

We stayed at the ibis Geneva Centre Gare for 2 nights, it was situated just a few minutes walk from the Central Station as the name suggests and within easy reach of Lake Geneva. Included in the room price you get the Geneva travel pass so getting to and from the hotel and around the city is easy. The room was clean and comfortable and the staff were all friendly, I think this is an excellent option for a mini break.

Dear ldgp14, Thank you for sharing your positive experience at ibis Genève Centre Gare. We are delighted to hear that you found our hotel conveniently located near the Central Station and Lake Geneva. Providing a clean and comfortable room, along with friendly staff, is always our priority. We are glad you enjoyed the complimentary Geneva travel pass, making it easy for you to explore the city. We appreciate your kind words and hope to welcome you back for another mini break soon. Best regards, Ben slimane Chaouki Front office Manager Ibis Genève Centre Gare

Хорошее расположение

Примечание: отзывы клиентов 5.0/5

Nataliia J. Семьи - Проверенные отзывы - ALL

Нормальная цена, хороший дизайн интерьера.

Уважаемая Nataliia J., благодарим Вас за ваш отзыв о нашем отеле ibis Genève Centre Gare. Мы рады, что вам понравилось наше расположение и дизайн интерьера. Мы ценим вашу оценку и надеемся встретить вас снова в нашем отеле. С наилучшими пожеланиями, Ben slimane Chaouki Front office Manager Ibis Genève Centre Gare.

Quick stop and helpful staff!

Примечание: Tripadvisor 4.0/5

ReshmaAzizKhan Деловые путешественники - Реальные отзывы TripAdvisor

Fairly convenient and close to the train station. The lovely lady staffing the reception desk at night was really kind and helpful! She took a lot of effort to personally find a laundromat for me and came up to my room to tell me where it was! The room was quite small but clean and manageable. I also loved the mini tuck shop!

Thank you for taking the time to share your experience at ibis Genève Centre Gare, ReshmaAzizKhan. We are delighted to hear that our location near the train station was convenient for your stay. It's wonderful to know that our staff, especially the lady at the reception desk, provided helpful assistance during your visit. We appreciate your kind words about the cleanliness of our rooms. We're glad you enjoyed the convenience of our mini tuck shop as well. Your feedback is truly valuable to us, and we hope to welcome you back in the future. Best regards, Ben Slimane Chaouki Front office Manager ibis Genève Centre Gare.

Terrible smell and rude, unhelpful staff

Примечание: Tripadvisor 1.0/5

SfromLondon1 Реальные отзывы TripAdvisor

Really bad smell in the room - when we raised it with staff they were dismissive and put the onus on us to deal with the problem. Apparently it was our fault for not coming down early enough to talk to them even though we told them we had an early booking for a coach that we couldn’t miss. On more than one occasion with more than one staff member, we were dismissed and spoken in an extremely rude and sarcastic tone. The smell was really bad that it made us feel sick. It was obvious that staff were talking and sniggering about us whilst we were there. We raised concerns with the manager before leaving who said he was sorry and that he would be open to offering a refund however when trying to chase this after we left we seem to receive no response. Absolutely terrible service - the only good thing is the location but there are other hotels in the area which I’m sure have more friendly and helpful staff who will actually make you feel welcome.

Dear SfromLondon1, Thank you for taking the time to share your feedback with us. We sincerely apologize for the unpleasant experience you had during your stay at ibis Genève Centre Gare. We understand that encountering a bad smell in your room can be very discomforting and we regret that our staff did not handle the situation with the level of professionalism and empathy that we strive for. We deeply apologize for any dismissive or rude behavior you encountered from our team members. This is not the standard we hold ourselves to, and we will address this issue with our staff to ensure it does not happen again in the future. Your feedback is greatly appreciated, and we will use it to improve our service quality. Regarding the lack of response after your departure, we apologize for any inconvenience caused. We will investigate this matter further to understand what happened and to ensure that such a communication breakdown does not occur again. We value your feedback and will take it into account as we continuously strive to enhance our guests' experience. We hope that you will consider giving us another chance in the future to provide you with the exceptional service that you deserve. Warm regards, Ben Slimane Chaouki Front office Manager ibis Genève Centre Gare

Great location and ataff

Примечание: Tripadvisor 4.0/5

187stuartm Couples - Реальные отзывы TripAdvisor

Great example of an Ibis hotel. Within easy walking distance of the train station. Some nice good value places to eat very close by as well. Staff were very friendly and helpful. All in all a pleasant stay. Would happily stay here again in the future.

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Другие интернет-пользователи оценили наш отель

  • 529 Отзывов 9.1/10 Расположение
  • 558 Отзывов 5.6/10 Номер
  • 469 Отзывов 8.7/10 Сервис
  • 22 Отзывов 5.8/10 Интернет
  • 311 Отзывов 4.5/10 Комфорт
  • 236 Отзывов 7.5/10 Чистота
  • 183 Отзывов 6.3/10 Завтрак
  • 43 Отзывов 5.5/10 Еда

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