Отель Ротари Женева - коллекция MGallery 4,5 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 1 321

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Отель Ротари Женева - коллекция MGallery - Image 2
Отель Ротари Женева - коллекция MGallery - Image 3
Отель Ротари Женева - коллекция MGallery - Image 4

Описание

Особенности отеля

  • Фитнес-центр и сауна

  • Смежные и совмещенные номера по запросу

  • Сертификат Green Key

  • По прибытии в отель предоставляется бесплатная карта для общественного транспорта Женевы.

  • Тенистая терраса у открытого фонтана открыта весь теплый сезон

Наши номера

Расположение отеля

Отель Ротари Женева - коллекция MGallery

18-20,rue du Cendrier
1201 ЖЕНЕВА
Швейцария

GPS:46.207235, 6.145048

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Ресторан
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено

L'ARTISAN

The restaurant features a summer terrace with a decorative water fountain. It serves French and international cuisine.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 1 321

Рейтинг TripAdvisor  4.5/5  Отзывов: 741

Сертификат качества 2024

“Overpriced and Uncomfortable Stay”

Примечание: Tripadvisor 1.0/5

675nasira Couples - Реальные отзывы TripAdvisor

A very disappointing experience! The hotel did not meet expectations at all. The room felt like a pile of dust, and the bed was extremely uncomfortable, making the stay unpleasant and far from relaxing. The price is overpriced and does not reflect the quality of service or cleanliness. I absolutely do not recommend staying here.

Dear 675nasira, Thank you for taking the time to let us know your opinion of your recent stay. We are truly saddened to hear that your stay did not live up to the high standards we strive to uphold. Our team places the utmost emphasis on ensuring a memorable experience for our guests, and we deeply regret that we fell short of this during your visit. Regarding the comfort of our accommodations, we are committed to providing a restful environment and it concerns us that you found the bed to be less than satisfactory. We are generally known for the quality of our bedding, but we understand that comfort preferences may vary from person to person. Regarding the cleanliness, we are disheartened that the rigorous standard that we hold ourselves were not met. Our team is dedicated to maintaining impeccable cleanliness throughout our hotel, and we will reinforce this focus to ensure that all our guests can enjoy a pristine environment. We truly value the feedback of all our guests, as it offers us the opportunity to enhance our services. We hope to have the chance to welcome you back in the future to provide a stay that not only meets but exceeds our common expectations. Best regards, Hervé Puy, Deputy Manager

Turn into the Rotary

Примечание: Tripadvisor 4.0/5

Mutandis Реальные отзывы TripAdvisor

The Rotary is centrally located and a very short walk will take you to the lake and old town. My room was a good size and I had a very peaceful sleep. The hotel is tucked away in some side streets, so I expect most rooms share the tranquillity that I enjoyed. The décor of my room (and the hotel at large) felt slightly old-fashioned. It’s as if someone had set out, in the 2020s, to recreate the appearance of a late 1990s / early 2000s chain hotel. Still, nothing about my room felt tired or shabby – it was just decorated in a new-old style which may not be to everyone’s taste. The breakfast buffet was good. Initial appearances suggested that the choice of items would be quite limited. It’s true that the buffet lacks the sheer acreage of those offered at other hotels, but the food is tasty and plentiful.

Dear Sir, Thank you for sharing your experience with us. We are pleased that you appreciated the tranquil atmosphere and the dimensions of your room, which are designed to provide a restful retreat in the heart of Geneva. It is delightful to hear that you had a very peaceful sleep, benefiting from our location tucked away from the city's hustle and bustle, yet in close proximity to the picturesque lake and the historical old town. Nonetheless, we take note of your perception regarding the décor of our hotel, which is a blend of classic and antique furnishings collected during the owner's travels. This distinct style is part of our commitment to providing a unique and memorable experience for our guests. Finally, we are thrilled that you enjoyed the breakfast offerings, where we focus on delivering quality and tasteful options, even if the display is not expansive as in some establishments. Once again thank you for your loyalty and we hope to welcome you back to the Rotary for your next trip to Geneva. Kind regards, Hervé Puy, Deputy Manager

Удобно расположен

Примечание: отзывы клиентов 4.0/5

Victor Деловые путешественники - Проверенные отзывы - ALL

Встретили очень хорошо. Отзывчивый и внимательный персонал.

Dear Mr. B., We are truly pleased that you appreciated the convenient location of our hotel and the courtesy of our staff. It is important to us to provide high-quality service and create unforgettable impressions for each guest, and we are very pleased that we managed to exceed your expectations. We are always glad to your visit! Regards, Hervé Puy, Deputy Manager

Construction

Примечание: Tripadvisor 1.0/5

Bob M Couples - Реальные отзывы TripAdvisor

The hotel had no HVAC working, the room was sweltering, and I was offered a Fan. If I wanted a Fan, I could have stayed in a one-star hotel and saved my money. Construction was outside the hotel, and I had to open the window due to the heat. The street noise kept us awake all night, and then, in the morning, the construction started. They do a terrible job recognizing the Accor loyalty program; we received none of the promised benefits.

Dear Sir, Thank you for taking the time to share your review. We regret to hear that your stay was not up to the high standards we strive to uphold. Please accept our sincere apologies for the discomfort caused by the temperature of your room and the inconvenience of not having a fully functional air-conditioning system. This is certainly not the level of comfort we aim to provide. Moreover, we understand how disruptive external noise can be to a restful night, especially when coupled with the necessary ventilation due to the room's warmth. We also acknowledge the importance of recognizing and providing the benefits of the Accor loyalty program, and we apologize if there was any oversight in extending these courtesies to you during your stay. We hope to welcome you again for an improved experience. Best regards, Hervé Puy, Deputy Manager

Hôtel is well placed but need maintenance!

Примечание: Tripadvisor 3.0/5

RolandL798 Семьи - Реальные отзывы TripAdvisor

When you get into the hotel, it smells extensively like a parfumerie. It’s the breakfast room as well . Service is nice at the entrance and helpful. Technogym needs maintenance desperately , the elliptical is cracking with every movement and after 60 Minutes it’s bothering quite a bit . (Technicien from Technigym can fix that easily. Software update needed as well) There was no water or so at the disposal. 4.50SFR to get a bottle. The rooms are nice but shower and toilet seats etc need maintenance . The breakfast 35 SFR pp is ok , but scrambled eggs made on demand are dry . Gluten free bread is available. Fruits and yogurt are good , bread needs more variety. Overall the hotel is in need of an overhaul. The beds are great - Accor comfort .

Dear Sir, Thank you for sharing your experience with us. We are delighted that you found our hotel well-placed and were pleased with the comfort of our beds, which we strive to ensure meet the high standards associated with Accor's reputation for comfort. However, we regret to hear that certain aspects of your stay did not meet your expectations. We understand that the scent in the hotel may not be to everyone's preference, and we will review this to ensure a pleasant atmosphere for all our guests. Our Technogym equipment should indeed offer a seamless fitness experience, and we apologize for any inconvenience the elliptical machine may have caused; we will address this urgently. Additionally, while our minibar offers various options, we appreciate your feedback on the availability of complimentary water in the fitness area. The upkeep of our rooms is typically of a high standard, and your comments regarding the maintenance of showers and toilet seats are taken very seriously for prompt attention. We also acknowledge your notes on the breakfast selection and will consider how we can enhance the variety and preparation of our offerings. Nonetheless, it is great that our team provided you with a warm welcome and valuable assistance upon your arrival. We also hope you enjoyed our central location, a short stroll from the breathtaking Lake Geneva and Geneva's charming old town. Once again thank you for your loyalty and we hope to welcome you back to the Rotary for your next trip to Geneva. Kind regards, Hervé Puy, Deputy Manager

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Другие интернет-пользователи оценили наш отель

  • 492 Отзывов 9.4/10 Расположение
  • 573 Отзывов 7.4/10 Номер
  • 695 Отзывов 9.1/10 Сервис
  • 228 Отзывов 7.9/10 Завтрак
  • 140 Отзывов 6.7/10 Чистота
  • 121 Отзывов 6.2/10 Удобства

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