Mercure Curitiba Batel 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 1,939 أراء

Mercure Curitiba Batel - Image 1
Mercure Curitiba Batel - Image 2
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الوصف

خدمات الفندق الإضافية

  • Recently renovated apartments.

  • Meeting rooms ideal for your event. Contact us!

  • Recreation area w/renewed fitness center and heated pool (max. 26 degrees).

  • 15 minutes by car to BR 277 highway

  • 18-minute drive to the Santa Felicidade district

الإقامات المتوفرة لدينا

موقع الفندق

Mercure Curitiba Batel

Rua Alferes Angelo Sampaio, 1177 Batel, CURITIBA - PR
80420160 CURITIBA
البرازيل

نظام تحديد المواقع العالمي (GPS):-25.44282, -49.28297

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

ALLURE

Try excellent dishes in the Allure Restaurant and relax in the Allure lounge bar

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  1,939 أراء

تقييم TripAdvisor  4.0/5  1,424 أراء

ملاحظة أراء العملاء 4.5/5

Diego A. P. المسافرون بغاية العمل - تقييمات مؤكدة لفندق ALL

lindo hotel, bien ubicado y con un muy buen servicio

ملاحظة أراء العملاء 2.0/5

Sebastian C. العائلات - تقييمات مؤكدة لفندق ALL

Embora a estadia foi boa a experiência geral foi muito ruim já que depois do check out o pessoal de reservas começou a me assediar me acusando de não ter pagado a conta segundo o acordado e o pior é que fui acusado de ser desonesto. O pagamento foi feito no check in e a tarifa foi verificada pelo atendente e me confirmo que ia usar pontos de minha conta para que a taxa seja menor. No check out isso foi verificado novamente pelo atendente e foi confirmado que já estava todo consertado. Infelizmente um dia depois comecei a receber emails dizendo que eu tinha que pagar mais e que tinha sido desonesto. Absurdo que um hotel faça isso! Como eu posso trocar a tarifa? Como eu como cliente vou fazer que o atendente me cobre menos? Simplesmente me ofereceram usar pontos da conta e eu aceitei, isso me faz desonesto?? Uma falta de respeito absolutamente absurda e destrato para o cliente!

Prezado hospede, Agradecemos ter-nos dedicado o seu tempo para nos escrever referente a sua estada no Mercure Curitiba Batel. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Mercure desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade do serviço o qual se referiu, Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. "Ressalto que para melhor entender os fatos, gostaria de receber por e-mail as informações enviadas para o senhor, para que seja analisadas e tratadas conforme necessário". Na expectativa de o acolher brevemente, queira aceitar os nossos melhores cumprimentos César Oliveira Subgerente Mercure Curitiba Batel

ملاحظة أراء العملاء 5.0/5

Ariel F. C. المسافرون بغاية العمل - تقييمات مؤكدة لفندق ALL

Ubicación excelente pero lo mejor es el servicio y la atención de su gente.

Prezado hospede, Agradecemos os seus comentários referentes a sua estada no Mercure Curitiba Batel. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço de qualidade. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. César Oliveira Subgerente Mercure Curitiba Batel

Good location and nice stay

ملاحظة Tripadvisor 5.0/5

Sundncr تقييم TripAdvisor المعتمد

Good location in one of the upscale areas of Curitiba. The hotel staff are welcoming and friendly. You can use the hotel for trip around the area. The room was clean, linens smelled fresh and there is daily housekeeping. They give you fresh towels everyday. The room had a balcony and it was nice to view the surroundings. The breakfast in the morning is well spread out with lots of juices, coffee, hot and fruit dishes. There is a pool in the lobby level with a gym. Area is safe to walk around. There are some nice restaurants within walking distance.

Not that great

ملاحظة Tripadvisor 2.0/5

Sarah154960 المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

I booked into this hotel because it is where the event I was attending was being hosted, my loyalty brand of choice does not have properties in this city, and because it was my first time in the city. Take this review with a grain of salt, I am North American and I travel often and stay in large chain hotels. My expectations may be too high. First, the pros; - well located (great restaurants, shopping, and activities close by) - excellent water pressure and temperature - the really important things are clean (sheets, towels, and toilets) - beautiful lobby The cons: - booked a deluxe queen room (one level up from the bottom category), and the “soaker tub” is a mess, cracking from the wall and the finish is peeling off leaving blue and beige marks. I wore my flip flops to shower - scuff/dirt marks on room walls and doors - no mattress protecter (eww) - the toilets do not have enough pressure to flush anything but liquid. I know I should be disposing of toilet paper in garbages, but habits are hard to break and if you accidentally drop it into the toilet you get to look at it for the remainder of your stay. - front desk is completely unconcerned about the points raised above and just shrugged. It was pointed out to me, “as you know” (no, I didn’t know) that they are completely sold out so no options to move to a different room. - my room (1508) looks like they ran out of money while “refurbishing”. Carpet still there and bathroom fixtures appear to be original, thus old and tired. - motion sensors in the hallway (cool, energy saving) that take some time to turn on leaving you wandering in the dark. Made me feel unsafe - two elevators and when an event is being held or check in/out times you will wait, and wait, and wait. When I come back, I will be checking out other options to see if I can find a property that is in good repair and the rooms match the lobby. I am definitely counting down the hours until I check out and move on to another property.

بالاشتراك مع TripAdvisor

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