Mercure Hotel Zwolle

Mercure Hotel Zwolle 4 estrelas

Nota clientes Avis (Classificação ALL) 4.2/5 965 comentários

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Descrição

Extras do hotel

  • Situado num local tranquilo junto a Zwolle, a uma curta distância de bicicleta do rio

  • Dois terraços onde poderá almoçar ou desfrutar de uma bebida

  • O hotel dispõe de ar condicionado, incluindo todos os 72 quartos.

  • Magnífico pequeno-almoço de bufete

  • Parque de estacionamento privativo

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

Localização do hotel

Mercure Hotel Zwolle

Hertsenbergweg 1
8041 BA ZWOLLE
Países Baixos

  • De avião

    AMSTERDAM SCHIPHOL A 110 km / 68 milhas

  • De avião

    ENSCHEDE TWENTHE ENSCHEDE A 70 km / 43 milhas

  • De avião

    GRONINGEN EELDE A 90 km / 56 milhas

  • De comboio

    CENTRAAL STATION ZWOLLE A 2 km / 1 milhas

GPS:52.505995, 6.063487

Serviços do hotel

Check-in desde as - Check-out até às

Em resumo
No local
  • Estacionamento
  • Restaurante
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Salas de reunião

RESTAURANT

No restaurante pode tomar uma refeição rápida do bufete variado ou uma refeição ligeira do menu de almoço. Café também está disponível. O acolhedor restaurante oferece também um menu de noite completo.

As nossas opções de alojamento

Quer opte por um quarto Standard ou pelo espaçoso quarto Privilege, fazemos tudo para lhe assegurar uma estadia agradável! Todos os quartos estão equipados com A/C e filmes a pedido. Também está disponível internet sem fios e ADSL.

Avaliações dos nossos clientes sobre o
Mercure Hotel Zwolle

Avaliações dos nossos clientes sobre o
Mercure Hotel Zwolle

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Classificação ALL  4.2/5  965 comentários

Classificação do TripAdvisor  4.0/5  525 comentários

3 Nights for bussiness trip.

Nota Tripadvisor 3.0/5

emrebodur Negócios - Avaliação com certificação TripAdvisor

Not first time. Always choose Accor hotels. This one very sufficirnt location for north NL trips. But this time I felt some cost cuttings in staff given free in the room. First time I felt this for a 4 star Accor hotel. All the rest is quite ok.

Ok but nothing more

Nota Tripadvisor 3.0/5

Erwin68 Avaliação com certificação TripAdvisor

Just had a one night stay, room was clean but very small. Terrible beds and pillows, didn't sleep that much and the rooms are very noisy. The neighbours had 'fun' a couple of times and could hear everything. Toilet paper was by dispencer, not handy at all better place normal toilet paper rolls.

Dear Erwin68, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gaayo Kuitert General Manager

Could have been better!

Nota Tripadvisor 3.0/5

mariar201520 Avaliação com certificação TripAdvisor

We booked for the special Christmas days — not too busy given the Corona restrictions . But we didnt feel any warmth from staff or anything that makes it a special stay. No warm holiday greetings in person or holiday message inside the room. We’ve stayed in other Accor hotels during Christmas in France, Morocco, and the MiddleEast, and we have been “spoiled” i guess with the “special treatment” esp, during holidays. Also, there’s no other options for pillows. The one we had was too hard. The second breakfast was also not coordinated well. We ordered the night before our brekki for the morning. We had to wait up to 8am as on sunday they only serve brekki at that time. It was difficult for our 5-yr old son to wait (he normally eats at 7am), but we managed. Only to be told that our order was somehow misplaced and they couldnt find it. Kitchen had to prepare our order again. Our son was already upset and unruly for a much more delayed breakfast. Then, they found that our order was in the take-away pile or so. Phew! We have to note that the breakfast to go was quite geenrous. Thanks for that!

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gaayo Kuitert General Manager

Very Comfortable

Nota Tripadvisor 4.0/5

picme2020 Couples - Avaliação com certificação TripAdvisor

The staff were friendly and helpful. The room was smaller than the Accor hotels in Australia but very cosy and comfortable. The bed was Good, the bathroom was excellent with great water pressure and very hot. We didn’t eat in the restaurant because it was booked out at the time we wanted to eat(we had booked a movie before arriving at the hotel). Was a bit out of town, about 3km. Would love to stay here again.

Dear picme2020, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gaayo Kuitert General Manager

Nice summer hotel, but not for winter stay

Nota Tripadvisor 3.0/5

pernillatenbrundel Couples - Avaliação com certificação TripAdvisor

We have stayed in this hotel many times and are most of the times very happy, especially with the very nice staff in the restaurant and bar. Always a good breakfast with fresh orange juice. However, this time we got a room that was ice cold and when trying to get the heating on, the thermostat made a terrible noise and was not possible to turn off even after having turned off the heating (just a little bit less noisy). The beds are not made for two people if you don't have the same weight because you will fall down on the heavier person. For the second night we got another room where the heating worked, but still very, very cold bathrooms! Another strange thing is that you don't get body lotion any longer and when I asked the cleaning lady for it she said they didn't have it, but when my husband asked he got it. Would be nice if it could be in the room from the beginning. I am a Platinum member and have stayed at this hotel for about 7 years, twice a year, but next time we will probably try something else.

Dear Pernilattenbrundel, Thank you for taking the time to tell us about your experience at the Mercure Hotel Zwolle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gaayo Kuitert General Manager

Zwolle

Nota Tripadvisor 4.0/5

doreene722 Couples - Avaliação com certificação TripAdvisor

The room was comfortable and clean. Check in welcome was very good. Staff very friendly. Food good. Also within walking distance good eating places. Breakfast was help yourself buffet with hot and cold food. Lots of choice.

Dear Doreene722, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gaayo Kuitert General Manager

mercure experience

Nota Tripadvisor 5.0/5

wendybK4587RI Famílias - Avaliação com certificação TripAdvisor

Really good Hotel.Staff were excellent and a special thank you to the lady in charge of getting breakfast.We have used this Hotel for four years now and have always found it to be of good standard and friendly and helpful Staff.

Dear wendybK4587RI, We very much appreciate your comments regarding your stay at the Mercure Hotel Zwolle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaayo Kuitert General Manager

Zwolle visit

Nota Tripadvisor 4.0/5

pnganwani Negócios - Avaliação com certificação TripAdvisor

My favourite hotel whenever in Zwolle, been coming here since the last 10 years. A short taxi ride from the train station. Nice & tranquil location. Was very glad to have been upgraded. Thank you Mercure.

Dear pnganwani, We very much appreciate your comments regarding your stay at the Mercure Hotel Zwolle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaayo Kuitert General Manager

sunday evening

Nota Tripadvisor 4.0/5

LHURE Negócios - Avaliação com certificação TripAdvisor

The hotel was good according to the Mercure standard! The restaurant was closed due to the fact that it was "minimum service on Sunday evening" I usually go to VDV when I stay in the Netherlands and will keep this option in the future! I got some food at the bar (reduced choice but acceptable) this is not what I expect when I am travelling! The staff was very nice and did his best to give me a steak with vegetable.

Dear LHURE, Thank you for the nice review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gaayo Kuitert General Manager

Top Mercure hotel.

Nota Tripadvisor 4.0/5

Gert C Negócios - Avaliação com certificação TripAdvisor

Nice clean and quiet rooms, excellent Wi-Fi, for me good location, right on the exit of highway. Wide choice of breakfast, cold and warm. Good restaurant for diner although I miss on the menu pasta or a pizza. Very helpful and friendly staff.

Dear Gert C, We very much appreciate your comments regarding your stay at the Mercure Hotel Zwolle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaayo Kuitert General Manager

Perfect Stay

Nota Tripadvisor 5.0/5

Sunshine56284214135 Famílias - Avaliação com certificação TripAdvisor

Wonderful hotel with delicious meals. Nice claen rooms, and beautiful surroundings. Very nice resturant with delicious breakfast and stunning dinner. We will definitely recommend this hotel if you are going to Zwolle!

Dear Sunshine, We very much appreciate your comments regarding your stay at the Mercure Hotel Zwolle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaayo Kuitert General Manager

Nice hotel, but too far away from town centre

Nota Tripadvisor 4.0/5

751rolandk Famílias - Avaliação com certificação TripAdvisor

The hotel and its staff are wonderful, but the location is way too far from town centre for a visit to Zwolle. No idea how we were originally charged for 8 breakfasts when there was only 5 booked in two rooms, but friendly front desk staff sorted that out for us.

Dear Ronald, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Gaayo Kuitert General Manager

Friendly helpful staff

Nota Tripadvisor 5.0/5

janetpC6809EZ Couples - Avaliação com certificação TripAdvisor

We have stayed here several times and are always impressed by the friendly and helpful staff. There is an extensive choice for breakfast and the restaurant menu although not large always delivers delicious and substantial meals for a reasonable price.

Dear Janet, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gaayo Kuitert General Manager

Value for money

Nota Tripadvisor 4.0/5

drginnysantiago Negócios - Avaliação com certificação TripAdvisor

Good food, quiet rooms, good option not to have room clean. Located far from central so it became costly. however, once you find the route, it is not too hard to get to place. good for those with cars

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Zwolle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaayo Kuitert General Manager

Good, but get a still occupied room during check in

Nota Tripadvisor 3.0/5

liespi Negócios - Avaliação com certificação TripAdvisor

Good, but during check in I get the key of a room (308) which was already occupied by anyone else (who was not in the room at that moment) and whose belongings were spread around the room. It was a major fault made by the reception to give me a key of a room already occupied. @Reception Mercure Zwolle, please check and recheck before you deliver a key to a client.

Dear Liespi, Thank you for taking the time to tell us about your experience at the Mercure Hotel Zwolle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address that giving a key of an occupied room will not happen again. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gaayo Kuitert General Manager

Nice short stay

Nota Tripadvisor 4.0/5

hammr Couples - Avaliação com certificação TripAdvisor

The stay at Zwolle could have been longer as this hotel was perfectly located and had what you would need for a couple of days seeing the area. Very helpful staff along with spacious dining areas make for pleasant dining. Large car park. Rooms clean and comfortable

Dear Hammr, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gaayo Kuitert General Manager

Very Pleasant Stay in Zwolle

Nota Tripadvisor 4.0/5

johnshm Solo travel - Avaliação com certificação TripAdvisor

I had a very enjoyable stay at this hotel. The staff were pleasant and helpful. The room was quite spacious, nicely decorated and clean. I was glad that a kettle and hospitality tray were provided.The wi-fi worked reliably and I was pleased that the TV offered several BBC channels. The hotel is nicely located in a semi-rural situation on the edge of the city, It is conveniently close to major roads and has a large car park, but is not well served by public transport. The walk to the city centre along a signposted cycle route takes 20-30 minutes. The buffet breakfast included a reasonable selection of hot and cold items. I enjoyed a very tasty bar snack on the night of my arrival. I dined in the restaurant on my second night and the food was very good- especially the pan fried goats cheese starter. Overall I had no complaints and everything met or exceeded my expectations for a hotel in this price bracket.

Dear John, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gaayo Kuitert General Manager

Beware coach parties!

Nota Tripadvisor 4.0/5

David O Couples - Avaliação com certificação TripAdvisor

An excellent hotel with a good restaurant and a quiet location just off the motorway. This was marred only by finding that, having booked dinner for 7pm, a large group of some 70+ people was booked in at the same time. We had discussed a suitable time for dinner with the receptionist but this booking was not mentioned to us. However, a member of the bar staff suggested that we might like to eat there (from the restaurant menu) and offer we gladly accepted and enjoyed a very good meal. Towards the end of this, a substantial number of guests from the party then descended on the bar wanting to watch the football on the TV, effectively driving ourselves and another guest out. The same experience occurred at breakfast as we arrived as the large group was beginning to leave. We found the only available table, and had to wait whilst the buffet was (partially) replenished by two hard-working staff who had been totally overwhelmed by the group. If a hotel is going to accept coach parties, it should ensure that it is adequately staffed to cope and take steps to segregate the two groups in separate rooms so that this type of hassle doesn't inconvenience regular guests. If I were to book here again, I would make sure to ask if any groups had also been booked on the same day.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and will be aware of coach parties in the future. We hope to see you again very soon. Sincerely, Gaayo Kuitert General Manager

Just great

Nota Tripadvisor 5.0/5

Ecosikh Couples - Avaliação com certificação TripAdvisor

Great place and location. Food good but the only criticism is that there could be more vegetarian options on the menu. Clean, good well lit parking. Free coffee and apples. Close shopping and fuel. Easy to book.

Dear Ecosikh, We very much appreciate your comments regarding your stay at the Mercure Hotel Zwolle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaayo Kuitert General Manager

Nice place for business trip

Nota Tripadvisor 5.0/5

Joachim59 Negócios - Avaliação com certificação TripAdvisor

Nice place by the motorway (but quiet!). I was perfect for my business trip. Nice staff. Mercure standard (high) for bed quality, room and bathroom. The restaurant quality is there to. So it was a good choice.

We very much appreciate your comments regarding your stay at the Mercure Hotel Zwolle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaayo Kuitert General Manager

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