Hotel Mercure Paris 17 Batignolles 4 gwiazdki

Ocena klientów (Ocena ALL) 4.7/5 Liczba opinii: 1 311

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Hotel Mercure Paris 17 Batignolles - Image 1
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118 Rue De Tocqueville, 75017 Paryż, Francja

Opis

O hotelu

  • Patio, zacieniony dziedziniec wewnętrzny

  • Apartamenty typu duplex z widokiem na paryskie zabytki

  • Bar Burgundy, wybór Grands Crus z Burgundii

  • Hotel z certyfikatem ALLSAFE

  • Kreator pobytów à la carte, tworzący niezapomniane wakacje

Nasze pokoje

Lokalizacja hotelu

Hotel Mercure Paris 17 Batignolles

118 Rue De Tocqueville
75017 Paryż
Francja

Pozycja GPS:48.888137, 2.306853

Telefon
Faks +33 1 45 72 49 06

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

BAR À BOURGOGNE

Odkryj smak win z Burgundii. Bar Le Vougeot to doskonałe miejsce, aby delektować się regionalnymi trunkami, takimi jak Chardonnay i Pinot Noir.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.7/5  Liczba opinii: 1 311

Ocena TripAdvisor  4.2/5  Liczba opinii: 260

Atrocious and disrespectful customer service, be careful!

Ocena na stronie TripAdvisor 1.0/5

Departure47066999585 Couples - Opinia zatwierdzona w TripAdvisor

Customer service is a joke at this hotel - we checked in and went for a meal, came back and the aircon is not working! Called the reception and person at the desk says “yes it’s for all rooms in the hotel sorry we cannot do anything “ - it is boiling hot in the room and the customer service is atrocious, not even a proper apology , not doing anything to make us feel at ease - all he had to say was “yes a lot of rooms are complaining “, please spend your money on a better hotel!

Bonjour, Merci pour votre commentaire. Concernant la climatisation, il ne faut pas ouvrir les fenêtres de la chambre et régler le thermostat sur 19 degrés et tout fonctionne correctement. Nous sommes au mois de mars et non en plein été. De plus je suis allé contrôler la chambre à votre départ ce jour lundi 10 mars 2025 à 10h50 et tout fonctionne correctement sans aucun soucis. Merci encore et à bientôt. La direction

Don’t stay. Pathetic.

Ocena na stronie TripAdvisor 1.0/5

Latikapathela Opinia zatwierdzona w TripAdvisor

Absolutely pathetic experience, the air conditioning in the room isn’t working and they say they can’t do anything about it. It’s boiling hot in the room with the a/c blowing hot air - it’s almost suffocating and no resolution. Not acceptable by such a big chain.

Bonjour, Merci pour votre commentaire. Concernant la climatisation, il ne faut pas ouvrir les fenêtres de la chambre et régler le thermostat sur 19 degrés et tout fonctionne correctement. Nous sommes au mois de mars et non en plein été. De plus je suis allé contrôler la chambre à votre départ ce jour lundi 10 mars 2025 à 10h50 et tout fonctionne correctement sans aucun soucis. Merci encore et à bientôt. La direction

Good Location, room wasn't the best despite "upgrade"

Ocena na stronie TripAdvisor 3.0/5

emilybell3 Opinia zatwierdzona w TripAdvisor

The hotel is in a good location, you can walk to the arc de triomphe and subway station is a quick walk away too. It took around an hour and 5 mins to get to Disney. When we checked in, we were told our room had been given an upgrade and we were on the 8th floor (room 806 i think?). The room was fine, it was clan and had Nuxe hand wash, hand cream and shower gel. The room had 2 windows which could be opened as wide as possible, which i thought was quite dangerous. It looked onto the other hotel windows and the hotel garden seating area. The room was so warm! We turned down the temp on the thermostat in the bedroom and bathroom but the temp generally didn't change. I did not want to leave the windows open because, as you can see from the attached picture, our neighbors could practically walk in, due to the width the windows opened and how close their balcony was to our window. We stayed for 3 nights from 29th Dec - 1st Jan. The first 2 days we were up pretty early to do site seeing and go to Disney, on the night of 31st into the 1st, we were out a bit later so were looking to have a long lie, especially because our flight was not until 10pm. However, this was impossible as there were not curtains or blackout blinds in the room. There was sheer blinds that covered the windows but nothing to keep out natural light. Like I said, this went unnoticed until the final morning as we were out early other days. We had friends staying in a room on the 4th floor who said they had curtains in theirs (we could also see this from our window). The hotel was fine, it was in a good location and clean, however we were not impressed with out room, especially as they told us we were upgraded.

Dear Emily, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I confirm you have been upgraded 2 levels to allow you to enjoy Nuxe products, a Nespresso coffee machine, bathrobes and slippers. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Great hotel for sightseeing

Ocena na stronie TripAdvisor 5.0/5

lynnaM2853PY Opinia zatwierdzona w TripAdvisor

Fabulous hotel, with very friendly helpful staff The rooms are not big but well equipped, modern and comfortable and more than adequate for a sightseeing holiday they were serviced daily with fresh towels, beds made and cleaned. The breakfast was freshly cooked with lots of choice and the dining room was cleaned constantly by the attentive staff in charge of it. Good WiFi and a handy fridge in the room. Very close to several metro stations (under 10 mins) and a train station and tram stop. Great Pâtisserie almost next door and several restaurants 2 mins walk which are far more reasonably priced than in city centre. Surrounding area appeared safe and quiet.

Dear Lynna, We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Gem of a hotel in a quiet neighborhood, close to subways

Ocena na stronie TripAdvisor 5.0/5

nycironmandy19 Opinia zatwierdzona w TripAdvisor

Lovely hotel in a quiet neighborhood. We loved our top floor room with balcony. Our bed was comfy, room was quiet/well-equipped, and staff was for the most part friendly. Pros: quiet, comfy, balcony, bathroom products, blackout curtains, breakfast included, convenient location, fridge/safe in room, free water. Cons: room on the smaller side; staff was friendly except for 1-2 people. We enjoyed our stay and would come back again.

We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris 17 Batignolles. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Quintin General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

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  • 309 Liczba opinii 8.1/10 Śniadanie
  • 262 Liczba opinii 8/10 Czystość
  • 174 Liczba opinii 9.6/10 Klimat

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