ibis Paris Porte de Bercy 3 gwiazdki

Ocena klientów (Ocena ALL) 3.8/5 Liczba opinii: 669

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Opis

O hotelu

  • Hotel posiada certyfikat ALLSAFE

  • Płatny, kryty, prywatny parking

  • Restauracja klasyczna - bar

  • Sale konferencyjne, które mogą pomieścić do 110 osób

  • Blisko Accor Arena, stacji Lyon, Bercy i Austerlitz, Bercy Village

Nasze pokoje

Lokalizacja hotelu

ibis Paris Porte de Bercy

2, Place de l' Europe
94220 CHARENTON-LE-PONT
Francja

Pozycja GPS:48.825239, 2.394129

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu

BAR

Bar — przyjazne miejsce na spotkanie o dowolnej porze dnia.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  3.8/5  Liczba opinii: 669

Ocena TripAdvisor  3.0/5  Liczba opinii: 811

zero flexibility and zero understanding

Ocena na stronie TripAdvisor 1.0/5

Adi A Opinia zatwierdzona w TripAdvisor

I made a reservation on Monday the 10th of July with the intention of reserving a room with a check in date of the 20th of July and check out on the 21st. I will arrive in Paris on Thursday afternoon and on Friday morning at 9 o'clock I will take a bus to Lyon. Due to a personal mistake, I booked the wrong room with a check-in date of July 21 and check-out on the 22nd. I tried my best to change the room without losing the entire amount paid for the reservation. Unfortunately I was not given any chance. So, my first ever experience in France and even more so my first experience with the Ibis brand, I can say that it is terrible and without any understanding for the customer and it will definitely be my last experience with the Ibis brand. I fully accept the mistake, but I am extremely disappointed by the lack of respect and understanding on the part of Ibis. I hope that no one has to go through this experience. It must be taken into account that any customer mistake will be charged by this hotel.

Dear, Thank you for taking the time to tell us about your experience at the Ibis Paris Porte de Bercy. I am sorry that your experience did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Leyla Service commercial

Dobrze zlokalizowane, czysto

Ocena klientów 4.5/5

Beata Pobyt służbowy - Opinie potwierdzone ALL

Czysto, jest tylko jeden problem, nie wiem dlaczego została dwa razy pobrana opłata za mój pobyt, złożyłam reklamację jednej kwoty

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Leyla Service commercial

A bit too far from the city centre

Ocena na stronie TripAdvisor 4.0/5

Camilla_Kim Opinia zatwierdzona w TripAdvisor

This was my fourth time in Paris. Stayed three days with my 12 year old son. The purpose of the trip was to see the football match PSG-Rennes. We bought the whole trip (plane tickets, hotel, PSG-Rennes tickets) from a bureau. So I was a little curious about the hotel and the area, since I didn’t do much research prior to our trip. The room (442) was a modern room. It was spotlessly clean. A room with a view over the Seine. We could se the Eiffel Tower and Notre Dame from our window. Check in and check out very smooth. The check in at IBIS budget is at ground level and the IBIS check in is on the first floor. Staff was very friendly and helpful. The Wi-Fi was free but the connection was a little sluggish at times. Nice big TV. The hotel is (according to Google maps) 1,4 km away from the metro station Liberté. You can catch the bus 24 right outside the hotel. However getting back by bus in the evening isn’t the most easy way as it runs less frequently than the metro. There is a shopping centre right next to the hotel. You can find a Carrefour, Subway (sandwich place), pharmacy and so on. We didn’t eat at the hotel, but there is a restaurant you can choose for breakfast or dinner. We did see a lot of homeless people in the neighbourhood but the area felt quite safe. If you’re visiting Paris and the Bercy area is of importance or relevance for your stay I would recommend the hotel. If you are visiting Paris and want to see the main tourist attractions the I would choose a more central area.

Dear Miss CAMILLA, We very much appreciate your comments regarding your stay at the Ibis Paris Porte de Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leyla Service Commercial

Terrible customer service

Ocena na stronie TripAdvisor 1.0/5

817dariiap Friends getaway - Opinia zatwierdzona w TripAdvisor

We were coming to Paris for only 1 weekend and had to organize everything smartly. Ibis Porte de Bercy customer service has told us via the app that we can check in before 12 for additional costs (which we were ready to do). However, upon the arrival, such an option was not possible so we had to wander around for 4 hours. At 1pm we were back at the hotel and were dreaming about finally taking a shower and changing, however, again they did not have a room yet. If you value your time, and want to spend time in Paris and not the hotel lobby, do NOT choose Ibis Paris Porte de Bercy.

dobrze zlokalizowane

Ocena klientów 3.0/5

Magdalena Rodziny - Opinie potwierdzone ALL

Bardzo długi czas oczekiwania na recepcji oraz na pokój . Kwota depozytu w wysokości 50 euro jest nieadekwatna do standardu pokoju i nie powinna być stosowana tym bardziej przy użyciu karty kredytowej.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 256 Liczba opinii 6.5/10 Lokalizacja
  • 538 Liczba opinii 5.2/10 Pokój
  • 406 Liczba opinii 7.3/10 Obsługa
  • 8 Liczba opinii 5.5/10 Internet
  • 219 Liczba opinii 5.8/10 Czystość
  • 161 Liczba opinii 7.8/10 Śniadanie
  • 85 Liczba opinii 4.4/10 Udogodnienia

Zarządzane przez Trustyou

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