Novotel Paris Charenton-le-Pont 4 gwiazdki

Ocena klientów (Ocena ALL) 3.9/5 Liczba opinii: 1 509

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O hotelu

  • 12 modułowych, odnowionych, wyposażonych sal spotkań, w tm sala konferencyjna

  • Przestronny pokój rodzinny o powierzchni 24 m² (2 osoby dorosłe, 2 dzieci)

  • Restauracja Le Gourmet Bar ze słonecznym tarasem i barem

  • Strzeżony prywatny parking podziemny

  • Blisko komunikacji miejskiej (VIII linia metra, autobus, tramwaj T3).

Nasze pokoje

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Lokalizacja hotelu

Novotel Paris Charenton-le-Pont

3-5 place des Marseillais

Pozycja GPS:48.826296, 2.405574

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa


Jedz jak Ci się podoba i kiedy masz ochotę. Kosztuj prostych, smacznych, zdrowych i zbilansowanych dań, kiedy dopadnie Cię głód. Ciesz się nimi niespiesznie w restauracji, w barze lub na terasie latem albo we własnym pokoju.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  3.9/5  Liczba opinii: 1 509

Ocena TripAdvisor  3.5/5  Liczba opinii: 1 012

Amazing staff, excellent customer service

Ocena na stronie TripAdvisor 4.0/5

Z Z Opinia zatwierdzona w TripAdvisor

Adeline at reception was amazing and provided outstanding customer service. Rashida at the bar counter was amazing and very attentive. Spoke to my children with passion and again provided outstanding customer service. Overall I would recommend this hotel.

Poor Service Level and charged too much

Ocena na stronie TripAdvisor 1.0/5

JH2901 Rodziny - Opinia zatwierdzona w TripAdvisor

We booked a Suite at this hotel. As we arrived we were greeted and checked in. Upon arrival in the room we noticed that this was defenitly not what we booked (through Accor Website). So we had to get down to the reception, where I asked what kind of room we were given. We were told it is a doubleroom and that the Suite was not available to to ongoing renovations. I was told to come back the next day in order to discuss with a Manager how this shall be handled. The next morning we were told we will only be charged the doubleroom. Upon check out I raised this issue again as the person at the desk gave us a total which seemed to high. We were told different an confusing numbers and that the local taxes are the reason of the price. I was again and again asked to get my card charged without giving/showing me the invoice beforehand. So when I finally received my invoice (after the card was charged) I had to notice that we were charged the full amount for the Suite, hence we only received a doubleroom. I stated this issue in writing right away with Accor and the hotel directly and even though reminders were sent, did not receive any feedback so far. Also we were at no time told that we were downgraded nor did we get any apology or compensation. Also the room we got was worn out, hairs in the shower, paint coming off and open cables This is totally unacceptable and shady. Therefore I cannot recommed staying here, poor service Level and a rip-off.


Ocena na stronie TripAdvisor 5.0/5

Hassan R Rodziny - Opinia zatwierdzona w TripAdvisor

It was very nice and the receptionist very kind thanks for their hospitality Thank you to Gaelle and the other colleagues My family and I appreciate our stay Nice place close to the subway quiet area we will come back very soon i hope Thank you again

Refundable Retainer / deposit fee

Ocena na stronie TripAdvisor 1.0/5

meggyj2020 Opinia zatwierdzona w TripAdvisor

Avoid at all cost and if you are asked to pay for a retainer fee which is refundable on check out decline. The hotel has refused to credit back the 100 euros since October and they don’t reply to emails. The so called manager gives soapy stories and promises they will refund within 3 days but all in vain . They choose who to ask for the retainer, if you are asked to pay kindly decline and tell them you don’t have any money. I’ve contacted and they confirmed about the payment but still taken round in circles . Worst experience ever to say the least.

Bad experience

Ocena na stronie TripAdvisor 1.0/5

Scenic828947 Opinia zatwierdzona w TripAdvisor

I want to make a complaint. I paid for an early check in and there was no room available, which made me wait for more than half an hour. Total disregard for the customer, I am very dissatisfied. The attendand Amid was completely rude and treated us with disdain. I don’t recomend!

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 782 Liczba opinii 9.1/10 Lokalizacja
  • 1 178 Liczba opinii 5.2/10 Pokój
  • 816 Liczba opinii 8/10 Obsługa
  • 11 Liczba opinii 8.1/10 Internet
  • 496 Liczba opinii 7.4/10 Śniadanie
  • 458 Liczba opinii 5.4/10 Czystość
  • 289 Liczba opinii 4.8/10 Klimat
  • 233 Liczba opinii 4.7/10 Udogodnienia

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