イビスパリポルトドベルシー 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.0/5 566 件のレビュー

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イビスパリポルトドベルシー - Image 1
イビスパリポルトドベルシー - Image 2
イビスパリポルトドベルシー - Image 3
イビスパリポルトドベルシー - Image 4
2, Place de l' Europe, 94220 シャラントンルポン, フランス

説明

ホテルのその他の情報

  • ALLSAFE認証取得済み

  • 有料の専用屋根付き駐車場

  • クラシックレストラン、バー

  • 最大 110 名様に対応可能なセミナールーム

  • Accor Arena、リヨン駅、ベルシー駅、オステルリッツ駅、ベルシーヴィラージュの近く

当ホテルの客室

ホテル所在地

イビスパリポルトドベルシー

2, Place de l' Europe
94220 シャラントンルポン
フランス

GPS:48.825239, 2.394129

電話番号
ファックス +33 1 49 77 81 91

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 会議室
  • 全館禁煙

BAR

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.0/5  566 件のレビュー

トリップアドバイザーの評価  3.0/5  813 件のレビュー

zero flexibility and zero understanding

トリップアドバイザーの評価 1.0/5

Adi A トリップアドバイザー認証口コミ

I made a reservation on Monday the 10th of July with the intention of reserving a room with a check in date of the 20th of July and check out on the 21st. I will arrive in Paris on Thursday afternoon and on Friday morning at 9 o'clock I will take a bus to Lyon. Due to a personal mistake, I booked the wrong room with a check-in date of July 21 and check-out on the 22nd. I tried my best to change the room without losing the entire amount paid for the reservation. Unfortunately I was not given any chance. So, my first ever experience in France and even more so my first experience with the Ibis brand, I can say that it is terrible and without any understanding for the customer and it will definitely be my last experience with the Ibis brand. I fully accept the mistake, but I am extremely disappointed by the lack of respect and understanding on the part of Ibis. I hope that no one has to go through this experience. It must be taken into account that any customer mistake will be charged by this hotel.

Dear, Thank you for taking the time to tell us about your experience at the Ibis Paris Porte de Bercy. I am sorry that your experience did not meet your expectations. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Leyla Service commercial

A bit too far from the city centre

トリップアドバイザーの評価 4.0/5

Camilla_Kim トリップアドバイザー認証口コミ

This was my fourth time in Paris. Stayed three days with my 12 year old son. The purpose of the trip was to see the football match PSG-Rennes. We bought the whole trip (plane tickets, hotel, PSG-Rennes tickets) from a bureau. So I was a little curious about the hotel and the area, since I didn’t do much research prior to our trip. The room (442) was a modern room. It was spotlessly clean. A room with a view over the Seine. We could se the Eiffel Tower and Notre Dame from our window. Check in and check out very smooth. The check in at IBIS budget is at ground level and the IBIS check in is on the first floor. Staff was very friendly and helpful. The Wi-Fi was free but the connection was a little sluggish at times. Nice big TV. The hotel is (according to Google maps) 1,4 km away from the metro station Liberté. You can catch the bus 24 right outside the hotel. However getting back by bus in the evening isn’t the most easy way as it runs less frequently than the metro. There is a shopping centre right next to the hotel. You can find a Carrefour, Subway (sandwich place), pharmacy and so on. We didn’t eat at the hotel, but there is a restaurant you can choose for breakfast or dinner. We did see a lot of homeless people in the neighbourhood but the area felt quite safe. If you’re visiting Paris and the Bercy area is of importance or relevance for your stay I would recommend the hotel. If you are visiting Paris and want to see the main tourist attractions the I would choose a more central area.

Dear Miss CAMILLA, We very much appreciate your comments regarding your stay at the Ibis Paris Porte de Bercy. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Leyla Service Commercial

Terrible customer service

トリップアドバイザーの評価 1.0/5

817dariiap Friends getaway - トリップアドバイザー認証口コミ

We were coming to Paris for only 1 weekend and had to organize everything smartly. Ibis Porte de Bercy customer service has told us via the app that we can check in before 12 for additional costs (which we were ready to do). However, upon the arrival, such an option was not possible so we had to wander around for 4 hours. At 1pm we were back at the hotel and were dreaming about finally taking a shower and changing, however, again they did not have a room yet. If you value your time, and want to spend time in Paris and not the hotel lobby, do NOT choose Ibis Paris Porte de Bercy.

Disappointed

トリップアドバイザーの評価 2.0/5

Cute_traveller8 Solo travel - トリップアドバイザー認証口コミ

Very poorly maintained room, broken shower and empty soap dispenser in shower. Staff not aware of the privileges and benefits of Accor members. Welcome drink was not offered until asked. Very disappointed

Good and sufficient for a short trip

トリップアドバイザーの評価 4.0/5

Pickitupone Friends getaway - トリップアドバイザー認証口コミ

Stayed overnight with friends. Room quite small but Bed quality was good. Cleanliness of bathroom and overall area was satisfied. Breakfast choices were plenty. Not too far from the Eiffel tower and other attractions but the traffic can be an issue. So plan in advance.

Dear Pickitupone, I would like to thank you so much for choosing our hotel, and for taking the time to share your valuable feedback. It is always a pleasure to get good reviews from our guests and to know that they enjoyed their stay with us. We look forward to welcoming you again soon at the hotel. Best wishes, Manager

との提携 TripAdvisor

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周辺の他の施設

シャラントンルポンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。