プルマン パリ サントル - ベルシー 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 2,312 件のレビュー

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1 rue de Libourne, 75012 パリ, フランス

説明

ホテルのその他の情報

  • スイミングプール、スパ、サウナ、ジャグジーを備えたウェルビーイング エリア

  • レストラン＆バー「アリエット」のビストロメニューをお楽しみください

  • 地下鉄14号線でオルリー空港に直結（30分）

  • 家族向けの 4 人部屋とコネクティングルーム

  • 年中無休のパワー フィットネス センター（有酸素運動/ランニングマシンとビデオコース）

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ホテル所在地

プルマン パリ サントル - ベルシー

1 rue de Libourne
75012 パリ
フランス

GPS:48.831522, 2.387074

電話番号
ファックス +33 1 44 67 34 01

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
  • ルームサービス

ARIETTE - RESTAURANT AND BAR

アリエットはレストランとしてもバーとしてもご利用いただけます。正当性を守りつつも独創性に富んだ食事を楽しみ、素敵な時間をお過ごしください。シェフは、季節料理、地元料理、自家製料理をたっぷりと盛りつけてくれます。

予約する

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  2,312 件のレビュー

トリップアドバイザーの評価  4.4/5  4,015 件のレビュー

2025エクセレンス認証

Too cold for winter

トリップアドバイザーの評価 2.0/5

Hyoshin C トリップアドバイザー認証口コミ

Next to a small village with plenty of restaurants, cafes and a metro station. Pretty convenient and quiet, but there's a bit of a distance to city center. I've stayed there with the family for 4 nights, however, the room was extremely cold at night. The heater didn't seem to function properly, so I requested many times "everyday" to have it fixed. The only response I ever got everyday was that a technician will come and look into it in 10 minutes, but never came during the whole stay. Now the whole family is coughing. This is not the level of service I had expected with the price paid for the family room!

Old and needs updating

トリップアドバイザーの評価 1.0/5

L130HZsams トリップアドバイザー認証口コミ

The rooms at Pullman Bercy were very outdated, with worn and old carpets throughout. The condition of the property did not align with the expectations set by the hotel's branding and the price paid. This was a negative experience during our time in Paris, which was highly disappointing. I would avoid this hotel and be wary of this brand.

Thank you for taking the time to share your feedback following your stay with us. We are truly sorry to read that your experience did not meet your expectations and that the condition of the rooms and carpets gave you the impression of an outdated property. This is certainly not the image we wish to convey, nor the level of comfort and quality we aim to offer to our guests. Your comments regarding the discrepancy between our branding, pricing, and the experience perceived are taken very seriously. Please be assured that your feedback has been shared with our management and technical teams, as continuous improvement and renovation are key priorities for us. We sincerely regret that your stay in Paris was negatively impacted and that we were unable to provide the experience you were hoping for. We truly value honest feedback, as it helps us identify areas where we must do better. Thank you again for bringing this to our attention. We hope to have the opportunity to restore your confidence in the future under better circumstances. Kind regards, Céline

Romantic and Great Vibes

トリップアドバイザーの評価 5.0/5

siobhandd62 トリップアドバイザー認証口コミ

This was a beautiful hotel full of life with a great environment. We were offered a complimentary upgrade which was a very large suite which was brilliant. The amenities were great. Location amazing. Staff very friendly. Would love to return. The lobby has nice touches such as games and a Photo Booth, it really leant into a fun vibe.

Thank you very much for your wonderful feedback! We are delighted to hear that you enjoyed your stay at Pullman Paris Bercy and that the suite upgrade, amenities, and overall atmosphere added to your experience. Our team will be thrilled to know their efforts contributed to making your stay memorable. We look forward to welcoming you back for another visit full of great vibes and memorable moments! Warm regards, Céline

Great Stay in Paris

トリップアドバイザーの評価 5.0/5

496marilynk トリップアドバイザー認証口コミ

We were very tired when we arrived at 11am, but we were able to check into our beautiful room. Our stay at Pullman was worth the cost. It met the standards of a 5 star hotel. My sister and I are looking forward to staying there again on our next trip!!

Thank you for this oustanding review, We hope to welcome you again, Have a lovely day, Céline - Guest Experience Manager

Good and quiet visit.

トリップアドバイザーの評価 4.0/5

603adriannee トリップアドバイザー認証口コミ

Wonderful hotel in a relatively quiet part of Paris. Helpful and polite staff. I enjoyed my stay. Pros: Close to metro Fast check out/Check out Spa Quiet area Cons: Nothing major really. Just wish for more snack options on the room service menu. Also I called the front desk several times and no answer. Overall, good stay and would stay again.

Thank you for taking the time to share your feedback following your stay at Pullman Paris Bercy. We are delighted to hear that you enjoyed the hotel’s location, the spa, and the quiet surroundings, and that our team made a positive impression on you. We also appreciate your constructive comments regarding the room service options and the difficulty reaching the front desk. Please rest assured that we have shared your feedback with the relevant teams to improve our service and ensure a smoother experience in the future. We look forward to welcoming you back soon for another enjoyable stay. Warm regards, Céline

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 918 件のレビュー 9.3/10 ロケーション
  • 1,425 件のレビュー 7.7/10 客室
  • 2,576 件のレビュー 9.2/10 サービス
  • 12 件のレビュー 6.2/10 インターネット
  • 677 件のレビュー 8.3/10 快適さ
  • 642 件のレビュー 8.7/10 朝食
  • 447 件のレビュー 7.9/10 料理
  • 413 件のレビュー 8.9/10 ウェルネス・温泉エリア

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