Mercure Jakarta Kota 4 estrelas

Dear Safari07544219717, Thank you for choosing to stay at Mercure Jakarta Kota and for sharing your wonderful experience with us. We are delighted to hear that our front office staff provided helpful and polite service, contributing to one of the best experiences you have had in Jakarta. We are glad to know that you enjoyed the food we served, particularly the delicious dimsum. Our team takes pride in delivering a diverse and delectable culinary experience to our guests. Your recommendation for others to try our food, especially the dimsum, is greatly appreciated. We hope that more people will have the opportunity to indulge in our culinary delights. We sincerely appreciate your feedback and the time you have taken to share your positive experience with us. It would be our pleasure to welcome you back to Mercure Jakarta Kota in the near future for another memorable stay. Sincerely, Teuku Rusiansyah General Manager

Dear Mr. Richard W, Thank you for sharing your wonderful experience at Mercure Jakarta Kota. We greatly appreciate your positive feedback and are thrilled to hear that you had a great stay. It's fantastic to know that you received excellent service from our friendly reception staff, particularly Mr. Joko, who went above and beyond to assist you. We strive to provide a warm and welcoming atmosphere for our guests, and it's delightful to hear that Mr. Joko made a memorable impression on you. We are glad that we were able to accommodate your request for a room change and promptly address the issue with the safe. It's our goal to ensure that your stay is comfortable and hassle-free. We are delighted that you enjoyed our delicious breakfast buffet and found it convenient to have a wide variety of choices without having to search for a restaurant in Jakarta. We will pass along your compliments to our chef and breakfast team. Moreover, we are thrilled to hear that Mr. Hero, went the extra mile to arrange your train trip to Bandung and organize a day tour in Jakarta for you. We take pride in providing exceptional service and creating memorable experiences for our guests. Thank you for your valuable suggestion regarding the elevator programming. We will certainly take it into consideration as we strive to continuously improve our facilities and services. Once again, we appreciate your kind words and recommendation. We hope to have the pleasure of welcoming you back in the future for another exceptional stay at Mercure Jakarta Kota. Sincerely, Teuku Rusiansyah - General Manager

Dear Vacation12285448374, Terima kasih telah meluangkan waktu anda untuk membagikan pengalaman anda selama menginap di Mercure Jakarta Kota. Saya senang apabila kualitas pelayanan dan fasilitas yang kami sediakan sesuai dengan harapan Anda. Kami juga akan sampaikan apresiasi anda terhadap Bu Ena dan Pak Syam. Tentunya menjadi kebanggan dapat membaca pujian dari anda. Suatu kehormatan bagi kami untuk melayani Anda dan kami menanti kunjungan Anda selanjutnya. Hormat Kami, Teuku Rusiansyah

Dear Nicodemush159, Warm Greetings from Mercure Jakarta Kota Thank you for taking your time writing this review. we would like to sincerely apologize due to the inconvenience happen during your stay. Please be rest assured that this is not typical neither a standard of product and service we are providing to our customers. We do hope that we could serve you better in the near future. All comments from our valued Guests especially yourself is treated as the valuable input for improving our quality of products and services dedicated to our guests in the future. Again, let me extend our sincere gratitude for your input and we look forward to welcoming you back to our hotel. Best Regards, Teuku Rusiansyah General Manager

Dear Mr Alitcad Wahyudi, Thank you very much for having stayed with Mercure Jakarta Kota and taking your time to write your feedback. It is nice to know that you had a great experience during your stay. Please be sure that we will continue to give the best service and facilities in the future. Once again thank you and hope to see you again very soon. Sincerely, Teuku Rusiansyah - General Manager