머큐어 자카르타 코타 4성

고객 평점 (ALL 평가) 5.0/5 538 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
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Jl. Hayam Wuruk No. 123, 11160 자카르타, 인도네시아

호텔설명

호텔 추가 정보

  • 야외 수영장 및 피트니스 센터

  • 무료 WIFI 무선 인터넷

  • 중식 및 서양식 레스토랑

  • 다이닝 및 쇼핑 지역 인근

  • Spacious Room

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호텔 위치

머큐어 자카르타 코타

Jl. Hayam Wuruk No. 123
11160 자카르타
인도네시아

GPS:-6.149451, 106.817279

전화
팩스 +62 21 6008441

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  5.0/5  538 리뷰

TripAdvisor 평가  4.1/5  890 리뷰

2025으뜸 시설

Exceptional Stay at Mercure Jakarta Kota

트립어드바이저 평점 5.0/5

Tony T TripAdvisor 인증 리뷰

I had a wonderful stay at Mercure Jakarta Kota, and I want to express my appreciation for the amazing team who made my experience memorable. A special thank you to Mr. Hero (Front Office Manager) for his outstanding hospitality and professionalism. He handled everything with genuine care and made me feel truly welcomed from the moment I arrived. I would also like to recognize Ms. Mega and Mr. Hafist, who were incredibly friendly, attentive, and always ready to help with anything I needed. Their warm service added so much comfort to my stay. The breakfast was delicious with a great selection of food, and the staff were equally pleasant and efficient. What touched me the most was the beautiful “Welcome” room decoration prepared for my arrival. It was such a kind gesture and made the stay extra special. Overall: excellent service, great food, and a team that truly goes above & beyond. I highly recommend Mercure Jakarta Kota and I look forward to staying there again!

Dear Tony T, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely Yours Teuku Rusiansyah General Manager

Requires updating

트립어드바이저 평점 3.0/5

Terry K TripAdvisor 인증 리뷰

Our room had a good view across the city. The bathroom was small, bath had a plastic shower curtain, no standalone shower unit. There was a reasonable variety of food on offer at breakfast, the staff were polite and helpful. The hotel is in need of an update and modernisation. We didn't like the location as there was huge roadworks nearby which made it very difficult to walk around, pavements often blocked or nonexistant in places. A combination of dust, heat and pollution made walking very unpleasant.

Dear Terry K, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely Yours Teuku Rusiansyah General Manager

stay like own home

트립어드바이저 평점 5.0/5

Slamat_Tan 가족 - TripAdvisor 인증 리뷰

good staff from security , front desk to house keeping. all very kinds and friendly. i feel stays in my own home. perfect service. never found others hotels.

Dear Slamat_Tan, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely Yours Teuku Rusiansyah General Manager

Superb

트립어드바이저 평점 5.0/5

Pradit M 비즈니스 - TripAdvisor 인증 리뷰

Very nice , superb hospitality staffs very kind full helpful love to be back again, I did stay this hotel before still remain standard.

Dear Pradit M, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely Yours Teuku Rusiansyah General Manager

1st time visit

트립어드바이저 평점 4.0/5

bakti92 Couples - TripAdvisor 인증 리뷰

Old fashioned hotel , during check in, the staff didn't ask the vehicle for free parking. The room was nice , clean but for the towel we have the ripped one and for bath soap was limited , for dental kit just setup one while we came for 2 pax. Lack of manning showed up while breakfast . Slow refill and there isn't any fb attendant to controlling the breakfast. But the food was a tasty. For last, the parking staff from 3rd party less dexterous while we check out

Dear Mr. Bakti, Thank you for taking the time to share your recent experience with us. We truly appreciate your kind comments on the cleanliness of the room and the taste of our breakfast. However, we are very sorry to hear about the shortcomings you encountered during your stay at Mercure Jakarta Kota particularly regarding the check-in process, room amenities, breakfast service, and parking experience. Please accept our sincerest apologies for the inconvenience caused by the towel condition, limited toiletries, and lack of breakfast staff presence. Your feedback has been shared with our respective teams to ensure these issues are addressed promptly. We are also reviewing procedures with our front office and third-party parking staff to improve efficiency and guest communication, especially during check-in and check-out. Your insights are invaluable to us as we strive to improve our service. We hope to have the opportunity to welcome you back for a much-improved stay in the future. Sincerely Mercurely Yours Teuku Rusiansyah General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 419 리뷰 8.6/10 위치
  • 822 리뷰 7.7/10 객실
  • 818 리뷰 8.8/10 서비스
  • 41 리뷰 7.4/10 인터넷 가격
  • 441 리뷰 8/10 청결도
  • 323 리뷰 4.2/10 분위기
  • 210 리뷰 8.3/10 조식
  • 205 리뷰 8.8/10 가격 대비 가치

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