Mercure Jakarta Kota 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.9/5 224 opiniones

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Descripción

Hotel aprobado por ALLSAFE

Extras del hotel

  • El hotel cuenta con piscina al aire libre y gimnasio

  • Acceso gratuito a Internet WIFI

  • Restaurante con especialidades de cocina china y occidental

  • Ubicado a escasos metros de numerosos restaurantes y zonas comerciales

  • Spacious Room

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Localización del hotel

Mercure Jakarta Kota

Jl. Hayam Wuruk No. 123
11160 JAKARTA
Indonesia

GPS:-6.149451, 106.817279

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Servicio de habitaciones

Valoraciones de nuestros huéspedes

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Más información

Clasificación de ALL  4.9/5  224 opiniones

Valoración de TripAdvisor  4.0/5  871 opiniones

Certificado de excelencia 2023

Not Worth for the Money Spent Here

Nota de Tripadvisor 3.0/5

652guardiana Valoración certificada de TripAdvisor

Very old hotel, even the hairdryer is like vacuum cleaner. Some staffs don't even know about your Accor status tier. Welcome drink is non alcoholic for silver member. Room is a bit dusty and smell of cigarette is very strong even though its non smoking room.

Dear 652guardiana, Thank you for taking the time to tell us about your experience at the Mercure Jakarta Kota. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercurely Yours, Teuku Rusiansyah - General Manager

hotel recommendations in Jakarta

Nota de Tripadvisor 5.0/5

Araiq A Valoración certificada de TripAdvisor

My second trip to this hotel, all the facilities never disappoint, all the crew were also friendly and skilled. connecting room which is quite spacious for the lowest type, and also good breakfast. but I tried to contact the reservation team via email, telephone and WhatsApp with no response. please improve for reservation team.

Dear MIQBALT22, We very much appreciate your comments regarding your stay at the Mercure Jakarta Kota. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercurely Yours, Teuku Rusiansyah - General Manager

En su día fue un gran hotel pero ya no lo es

Nota de Tripadvisor 3.0/5

hijadelaluna Valoración certificada de TripAdvisor

Es un hotel que está muy descuidado, en su día fue un gran hotel pero ahora necesita reformas urgentemente. Las habitaciones están deterioradas, Yo pedí un cambio de habitación porque la bañera estaba rota y me cambiaron a otra pero en general, necesita una puesta a punto.

Dear hijadelaluna, Thank you for taking the time to share your feedback, and I deeply apologize that I can't respond in your beautiful Spanish language. We sincerely appreciate your comments and your rating, although we regret to learn about your less-than-satisfactory experience at Mercure Jakarta Kota. Your feedback is essential, and we take it seriously. We are sorry to hear that you found our hotel in need of urgent renovations and that the rooms appeared deteriorated during your stay. We apologize for any inconvenience you may have experienced, especially regarding the broken bathtub. Please rest assured that we are committed to maintaining high-quality standards for our guests, and your comments will be used to guide us in making the necessary improvements. If you have any additional comments, suggestions, or specific insights about your stay that you'd like to share, please feel free to let us know. We value your input as it helps us enhance our services and guest experiences. Once again, we apologize for any inconvenience you may have encountered and thank you for choosing Mercure Jakarta Kota. We hope to have the opportunity to welcome you back in the future with an improved experience. Sincerely, Teuku Rusiansyah - General Manager

Gran hotel en el norte de Jakarta.

Nota de Tripadvisor 4.0/5

Lobboarena En solitario - Valoración certificada de TripAdvisor

El hotel es un poco antiguo, sobre todo los baños que tienen la famosa bañera. Tambien son muy pequeños. El resto del hotel es muy bueno. Esta situado en una de las Avenidas principales del norte de Jakarta con montón de sitios para comer. Saliendo a la izquierda esta Mangga Besar una calle con comida callejera que està riquísima. Tiene una piscina muy apañada y masaje si quereis. Muy recomendable. Pedid habitaciones altas y alejadas de la calle.Hay atascos de tràfico casi todo el día.

Dear Lobboarena, Thank you for taking time to write a review for Mercure Jakarta Kota. Your positive feedback its means a lot, we very happy to know that your enjoying your stay with us. Your satisfaction is our goal at the hotel. We hope to welcome you back to our hotel very soon! Mercurely Yours, Jamal Muhamad - General Manager

Bastante correcto, ubicacion genial

Nota de Tripadvisor 4.0/5

mechita3000 En pareja - Valoración certificada de TripAdvisor

Me costo 100 euros 3 noches es un hotel de 4 estrellas, sin el desayuno incluido, queda super bien ubicado si te interesa conocer el centro de la ciudad, esta justo en el barrio chino que es muy divertido y tiene transporte publico justo al salir, digamos que no es el típico hotel turistico si no que va gente de alli, en general muy correcto todo

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 185 opiniones 9.1/10 Ubicación
  • 386 opiniones 8.4/10 Habitación
  • 501 opiniones 8.9/10 Servicio
  • 25 opiniones 9.1/10 Internet
  • 240 opiniones 8.9/10 Limpieza
  • 147 opiniones 9.3/10 Comodidad
  • 137 opiniones 5.1/10 Ambiente
  • 119 opiniones 7/10 Desayuno

Ofrecido por Trustyou

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