Grand Mercure Jakarta Kemayoran 5 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.7/5 2.402 opiniones

Grand Mercure Jakarta Kemayoran - Image 1
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Descripción

Hotel aprobado por ALLSAFE

Extras del hotel

  • Nearby Jakarta International Expo Kemayoran, the biggest exhibition hall in Central Jakarta.

  • 2 Hotel F & B Outlets, 1 Restaurant and 1 Lounge

  • Health center facilities with 1 outdoor swimming pool, 1 indoor whirlpool & Sauna

  • Space parking available

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Localización del hotel

Grand Mercure Jakarta Kemayoran

Jl H Benyamin Sueb Kav B6, Superblok Mega Kemayoran, Kota Baru Bandar Kemayoran
10610 YAKARTA
Indonesia

GPS:-6.1536, 106.849698

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Servicio de transporte
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Servicio de habitaciones

CATAPPA RESTAURANT

Ubicado en la zona del vestíbulo y con aforo para un total de 162 personas, Kemayoran Square sirve menús a la carta y tipo bufé con una amplia variedad de platos de cocina internacional, asiática e indonesia. Terraza al aire libre apta para fumadores.

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Más información

Clasificación de ALL  4.7/5  2.402 opiniones

Valoración de TripAdvisor  5.0/5  4.937 opiniones

Mantap puas

Nota de Tripadvisor 5.0/5

Ardiansyah S Valoración certificada de TripAdvisor

Terimakasih kepada mba Agnes atas pelayanannya yang sangat baik. Hotel lobbynya juga sangat luas dan mewahhh, untuk fasilitasnya juga bagus semuaa dan lengkapp. Ada kolam panas nya disini, ada gym nya juga lumayan luas yaa. Semoga bisa kesini lagi

Kepada Bapak Ardiansyah yang terhormat, Terima kasih atas ulasan positif yang Anda berikan terhadap Hotel Grand Mercure Jakarta Kemayoran. Kami sangat senang atas kenyamanan dan kepuasan yang anda rasakan selama menginap di hotel kami. Ulasan anda akan kami jadikan sebagai motivasi untuk terus memberikan pelayanan dan fasilitas terbaik untuk setiap tamu. Saya berharap dapat melayani Anda kembali dan memberikan pengalaman yang menyenangkan selama menginap di Hotel Grand Mercure Jakarta Kemayoran. Hormat kami, Lalu Aswadi Jaya General Manager

Amazing place, nice staff and great stay

Nota de Tripadvisor 5.0/5

GrandTour28769548666 De negocios - Valoración certificada de TripAdvisor

This hotel is Amazing! From the super-friendly staff to the spacious and comfy room, every detail was great. And don't get me started on the food – it was delicious! They really went above and beyond to make our stay special. Can't recommend it enough!

Kepada Tamu yang terhormat, Terima kasih atas ulasan positif yang Anda berikan terhadap Hotel Grand Mercure Jakarta Kemayoran. Kami sangat senang atas kenyamanan dan kepuasan yang anda rasakan selama menginap di hotel kami. Ulasan anda akan kami jadikan sebagai motivasi untuk terus memberikan pelayanan dan fasilitas terbaik untuk setiap tamu. Saya berharap dapat melayani Anda kembali dan memberikan pengalaman yang menyenangkan selama menginap di Hotel Grand Mercure Jakarta Kemayoran. Hormat kami, Lalu Aswadi Jaya General Manager

Several Positives, Several Negatives

Nota de Tripadvisor 3.0/5

Jonathan C Valoración certificada de TripAdvisor

Context: My wife and I accompanied by our Adult Son. 4 nights in 2 Deluxe Rooms on 10th Floor: 1 * King and 1 * Twin. All Accor Member. First time at this Hotel. Three Positives (in no particular order): +ve: Decent, modern, large, well laid out rooms with nice en-suite’s. Comfortable beds. +ve: Good location for Kemayoran, convenient for Ancol, Sunter. Taxi’s always available. +ve: Friendly, obliging staff (but how well trained and how well managed are they?). Seven not-so-positives (in no particular order): -ve: We arrived ~7.30 p.m. 3 Check-in Desks but only 1 staff member attending to guests. No obvious urgency to attend to those needing to check-in. A 12-minute wait. -ve: Accor Loyalty counts for little here. At check-in, the attitude is ‘there’s your soft drink voucher, that’s your Accor recognition done’. Forget late check-out, for example. -ve: Sound-proofing of rooms is poor, as others have commented here. You can hear everything from the corridors, lift arrival chimes etc. Clearly a construction defect. -ve: Housekeeping staff are friendly and obliging but are they well trained? Are they well supervised? We needed to specifically request toilet paper, hand towels etc. -ve: Pedestrian service at Plumeria Lounge. Twice I had to walk upto the Entrance to get some service for my group. And 30 mins to serve a cheese-cake slice? Poorly managed. -ve: Nice lobby but on 2 mid-afternoons during our stay, the ambience was ruined by it becoming the storage depot for atleast 150-200 (chained) suitcases for several hours. -ve: My IDR 15 Mln deposit, signed against my credit card at check-in, still has not been released, more than 4 Days after checking-out. My final bill was paid in full at check-out. Overrall impression: a relatively modern property in need of a more diligent, more focused management. We’ll likely try another Hotel for our next Kemayoran stay, there are other options.

Kepada Bapak Jonathan C. yang terhormat, Terima kasih Anda telah meluangkan waktu untuk membagi umpan balik Anda. Sementara saya berharap bahwa Anda memiliki pengalaman yang lebih baik di kunjungan Anda kemarin, dari umpan balik seperti inilah kami belajar dan ini akan kami gunakan untuk memperbaiki diri. Kami bekerja keras untuk memberikan pengalaman tamu yang luar biasa, dan dalam hal ini jelas bahwa kami belum melakukan yang terbaik. Jika Anda memberi kami kesempatan untuk mendapatkan kepercayaan Anda kembali, kami akan melakukan yang terbaik untuk memberikan Anda pengalaman hotel yang baik seperti banyak tamu kami yang tumbuh menyukai pengalaman mereka yang baik di hotel ini. Dengan hormat, Lalu Aswadi Jaya General Manager

MAL POR LA RESTAURACIÓN

Nota de clientes de Avis 3.0/5

Noemi Negocios - Comentarios confirmados ALL

El hotel muy buen situado si vas al Show. En general muy bien el hotel, pero la restauración y servicio fatal

Dear Noemi, Thank you for taking the time to tell us about your experience at Grand Mercure Jakarta Kemayoran. We do apologized regarding your experience did not meet your expectations Please allow us to express our sincere apologies. Actually the problem is an exception to the procedure it should be. We assure you that we have taken action to address and prevent the problem from recurring in the future. We want to underscore our commitment to high quality standards, and I personally want to make sure you'll enjoy them on your next visit to us. We look forward to welcoming you back at Grand Mercure Jakarta Kemayoran. Sincerely, Lalu Aswadi Jaya General Manager

Una muy agradable experiencia

Nota de Tripadvisor 5.0/5

luisfel En familia - Valoración certificada de TripAdvisor

Llegue tarde al hotel por cosas de viaje y Bilal ayudó a que mi proceso de registro fuera muy rápido y sin problemas. La habitación es muy acogedora, grande y superó mis expectativas. Llamo al operador para pedir comida y Adnan fue de gran ayuda. Me ofrece el mejor menú del día. ¡Y lo disfruté mucho! Todo el personal fue amable y simpático. ¡Visitaré este hotel el próximo año seguro! ¡Gracias Grand Mercure Jakarta Kemayoran!

Dear Luisfel, Greeting from Grand Mercure Jakarta Kemayoran. We are very pleased to read that you had such a great experience with us at Grand Mercure Jakarta Kemayoran. We thank you so much for being part of our friendly family and we are glad to know that our team member gave you such a good impression and had a good impact in your overall experience. I will be sure to pass on your comments onto Bilal and Adnan as this is the level of service we strive for. The recognition from our guest is the best reward we could get and we are most grateful for those compliments. Your comments are truly valued! Once again thank you for sharing your experience, we look forward to welcome you back on your next visit to Jakarta . Thank you for spending your precious time to share your recent experience with us. Sincerely Lalu Aswadi Jaya General Manager

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 491 opiniones 6.7/10 Ubicación
  • 1.662 opiniones 9/10 Habitación
  • 2.767 opiniones 9/10 Servicio
  • 37 opiniones 9.6/10 Internet
  • 1.530 opiniones 8.8/10 Comida
  • 946 opiniones 9/10 Limpieza
  • 899 opiniones 8.9/10 Instalaciones
  • 701 opiniones 9.3/10 Ambiente

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