Mercure Hotel Koblenz 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 1 571

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Mercure Hotel Koblenz - Image 1
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Julius-Wegeler-Str. 6, 56068 KOBLENZ, Niemcy

Opis

O hotelu

  • High-speed internet

  • Ideal location near the Rhine and the castle

  • Near the cable car and old town

  • Room with a view

  • Conveniently located

Nasze pokoje

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Lokalizacja hotelu

Mercure Hotel Koblenz

Julius-Wegeler-Str. 6
56068 KOBLENZ
Niemcy

Pozycja GPS:50.353722, 7.600685

Telefon
Faks +49 261 1361199

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

FINESSE

In the stylishly furnished "Finesse" restaurant, you can enjoy international and regional specialties. In the summer months, you can enjoy your meal on our terrace overlooking the Rhine.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.3/5  Liczba opinii: 1 571

Ocena TripAdvisor  3.9/5  Liczba opinii: 1 254

Good location but tricky to access

Ocena na stronie TripAdvisor 4.0/5

ew25 Opinia zatwierdzona w TripAdvisor

We have been visiting Koblenz for many years through family connections that are now deceased, and this was the first time we have been back since then and stayed in this hotel. The hotel is conveniently located for the attractions in the town and also to public transport, but is difficult to access, either by car or on foot, because of its proximity to a complex road junction, which has currently become worse due to reconstruction of the adjacent river Rhine bridge. Despite this, there was no significant noise in our bedroom on the 8th floor. In addition to its convenient location, it is one of the few hotels in Koblenz that has the use of a public car park, albeit for a daily discounted charge. We also found payment of the correct discounted parking charge problematic at the machine, despite our reasonable knowledge of German. The breakfast buffet was very good, but expensive, although cheaper if booked in advance as part of a B&B package, which we didn’t want to commit to for every day as we had other plans. We also found the hotel service to be a little impersonal. However, despite these comments, we will probably come again.

Dear ew25, Thank you for sharing your feedback regarding your recent stay at Mercure Hotel Koblenz. We appreciate your positive remarks about our location and breakfast offerings. It is delightful to know that you enjoyed the convenience of our proximity to local attractions and public transport, despite the current access challenges due to construction. We acknowledge your concerns regarding the accessibility of our hotel, and we are continually seeking ways to enhance our guests' experience in this regard. Your comments about the parking payment process will be noted, as we strive for a seamless experience for all our guests. Additionally, we understand that a more personable service can greatly enhance one’s stay, and we appreciate your input on this aspect. We are pleased to hear that you may consider returning to us in the future, and we look forward to welcoming you back. Best regards, Mercure Hotel Koblenz

Don’t rely on their booking system !

Ocena na stronie TripAdvisor 1.0/5

Docstu Couples - Opinia zatwierdzona w TripAdvisor

Booked a room well in advance and had email confirmation of the reservation from the hotel . Despite this , they denied all knowledge . The receptionist at least tried to help us find another hotel although we incurred additional expense . Shambolic !

Dear Guest, Thank you for sharing your experience with us. We sincerely regret that your reservation was not honored despite your confirmation, and we understand the inconvenience this caused. We appreciate your understanding as our team attempted to assist you in finding alternative accommodations. Your feedback is invaluable, and we will continue to work on improving our booking processes. Best regards, Mercure Hotel Koblenz

Overbooked, no room

Ocena na stronie TripAdvisor 1.0/5

K8481QGmarkh Friends getaway - Opinia zatwierdzona w TripAdvisor

Booked a room at this hotel to meetup with friends. Got a confirmation email and reservation number. However, on arrival, we were basically told the hotel was overbooked and there was no room for us. What a joke !

Dear Guest, We sincerely apologize for the inconveniences you experienced with your reservation. Overbookings can occasionally occur, and we regret that this has impacted your stay. Your feedback is invaluable to us and will be taken into account in our ongoing improvements. Best regards, Mercure Hotel Koblenz

Great stay!

Ocena na stronie TripAdvisor 5.0/5

Martin N Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Great hotel, breakfast buffet big and plenty, parking on site and walking distance to city centre. Would stay again. Privilege rooms have fridge which is a big plus to cool your own drinks.

Dear Guest, Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our breakfast buffet, the convenient parking, and the proximity to the city centre. We look forward to welcoming you back soon. Best regards, Mercure Hotel Koblenz

Lovely room.

Ocena na stronie TripAdvisor 5.0/5

annetteh437 Couples - Opinia zatwierdzona w TripAdvisor

A lovely hotel, nice staff. Very comfortable room and bed with tea/coffee making and fridge. Clean bathroom. The location is right on the river, unfortunately there are bridge works which make it a bit further to walk to river as some routes are closed. It’s about a 15 minute walk to the old town, cable car and boat departures.

Dear Guest, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed the comfort of your room and appreciated our staff's service. We apologize for any inconvenience caused by the bridge works affecting your access to the river, and we hope this did not detract from your overall experience. We look forward to welcoming you back for another lovely stay in the future. Best regards, Mercure Hotel Koblenz

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 721 Liczba opinii 8.8/10 Lokalizacja
  • 1 047 Liczba opinii 7.3/10 Pokój
  • 801 Liczba opinii 7.5/10 Obsługa
  • 9 Liczba opinii 6.1/10 Internet
  • 676 Liczba opinii 7.9/10 Śniadanie
  • 425 Liczba opinii 6/10 Komfort
  • 385 Liczba opinii 6.5/10 Czystość
  • 281 Liczba opinii 3.9/10 Dobra oferta cenowa

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