Novotel Paris Vaugirard Montparnasse oteli 4 yıldız

Dear Mr K., We very much appreciate your comments regarding your stay in our hotel, thanks to it, we will be able to improve our quality of service. It is always a pleasure to receive positive feedback, specially from loyal guests to our group, like you, who own the loyalty card LeClubAccorHotels classic status. I am really sorry if you have not enjoyed your stay in our hotel mainly because of the linibar and the air conditionning. About the minibar, indeed my colleague checked it and told me that it worked. I cannot say that what he said is wrong but i just sent him a mail to ask him to be very careful about these minibars. I just want to underline that these minibars are just minibars and not fridges. I am really sorry if the temperature in your room was too warm for you. The outside temperature was very high in Paris and even if we respect the French law with our air conditioning system (Inside temperature at least 5 degrees under the outside temperature) I can understand you would have prefered a colder temperature in your room. Such a temperature has not been seen in Paris for 12 years and our air con system is not done for such a heat. For your information, the whole hotel will be refurbished from january 2019 and the air conditioning system will be completely changed. Thank you again for sharing your experience and we hope we will have the opportunity to host you again during your next stay in Paris to better serve you. Make yourself at home Feel Welcome, Antoine Responsable Hébergement