ノボテルパリヴォージラールモンパルナス 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 2,345 件のレビュー

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257 rue de Vaugirard, 75015 パリ, フランス

説明

ホテルのその他の情報

  • エッフェル塔の景色が見える屋上、スイートルーム、ミーティングルーム

  • モンパルナス駅とポルトドヴェルサイユに近いホテル

  • パリ15区の中心部にあるテラス付きイタリア料理レストラン

  • 最大250人収容可能なカンファレンスルーム

  • ホテルに直接アクセスできる駐車場

当ホテルの客室

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ホテル所在地

ノボテルパリヴォージラールモンパルナス

257 rue de Vaugirard
75015 パリ
フランス

GPS:48.83997, 2.30303

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  2,345 件のレビュー

トリップアドバイザーの評価  3.7/5  2,472 件のレビュー

DISAPPOINTED

トリップアドバイザーの評価 1.0/5

chermaineng トリップアドバイザー認証口コミ

. My family and I arrived at your hotel late at night with young children, only to be refused accommodation because the booking was made for three guests instead of four. The staff member who attended to us identified herself as the duty manager. Despite the late hour, the presence of young children, and our clear request to stay for just one night and check out the following day, the duty manager flatly refused to allow us to stay under any circumstances. No reasonable flexibility or practical alternative was offered, other than cancelling and refunding the booking. The situation was further aggravated by the duty manager’s conduct. She insisted that she could only understand French, despite the fact that she was able to communicate in English, as later confirmed by another hotel guest. This unnecessary refusal to communicate made an already stressful situation far worse. A fellow hotel guest, who overheard the exchange and was clearly disturbed by the manner in which we were being treated, attempted to assist by translating our situation into French. Rather than responding professionally, the duty manager raised her voice at this guest, who was only trying to help. Such behavior toward both guests and bystanders is entirely unacceptable and reflects a serious lack of professionalism. While I acknowledge that hotels must enforce occupancy policies, policies should never be applied in a manner that disregards basic human decency—especially when families with young children are involved, and when the situation occurs late at night with no immediate alternatives. Being turned away under these circumstances caused significant distress, inconvenience, and embarrassment to my family. This experience falls well below the standard of hospitality and customer service that any reputable hotel should uphold. I expect this incident to be formally reviewed and for appropriate action to be taken. I would also appreciate a clear explanation of how such conduct aligns with your hotel’s service standards.

Great stay

トリップアドバイザーの評価 5.0/5

BecciGlos トリップアドバイザー認証口コミ

I was really pleased with this hotel; immaculately presented. Room was nice and very clean with everything you’d need. The roof top bar was excellent (great views and atmosphere) and we had an evening meal in the restaurant one night which was excellent. We had friendly service. Plenty of amenities in the local area and although not short, it is walking distance to attractions. Hotel is very family friendly. I would definitely recommend.

Disappointing Experience at Novotel Vaugirard Paris

トリップアドバイザーの評価 1.0/5

PriLanOl トリップアドバイザー認証口コミ

My experience was extremely frustrating. I left a blouse and a belt in my room, and despite contacting them several times by email, the most I received in response was a simple "we're sorry." I find it unacceptable that a hotel of this size doesn't have stricter control over guests' forgotten belongings, especially considering that the housekeeping staff is the first to access the room after check-out. There was a lack of responsibility, empathy, and any real attempt to resolve the situation. A huge disappointment with the Novotel chain.

Thank you !!!

トリップアドバイザーの評価 5.0/5

niakalle n トリップアドバイザー認証口コミ

Perfect stay! The hotel is beautiful and the service was outstanding. A special thanks to Slim, the bar waiter, and Joe at the reception – they were absolutely lovely and made our stay even more enjoyable!

Comfortable , well equipped rooms and good service

トリップアドバイザーの評価 4.0/5

G7451E0johng トリップアドバイザー認証口コミ

My wife asked for a quiet room and that is exactly what we got . The room was well equipped and the bed was very comfortable. The entry to the car park is a bit nerve wracking - pay attention to the height limit! The breakfast is a bit steep at 20€ but it is copious with lots of choice. We also visited the rooftop bar for a cocktail and watch the Tour Eiffel sparkle in the evening -80€ for 5 cocktails ? Expensive but worth it for the view and excellent service. Overall for B&B for 3 and parking 400€. Expensive but it suited our needs for this trip.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,428 件のレビュー 9.4/10 ロケーション
  • 1,834 件のレビュー 6.8/10 客室
  • 1,806 件のレビュー 8.7/10 サービス
  • 23 件のレビュー 8.9/10 インターネット
  • 834 件のレビュー 8.1/10 朝食
  • 658 件のレビュー 6.9/10 清潔さ
  • 510 件のレビュー 7.4/10 料理
  • 389 件のレビュー 7.4/10 設備

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。