Mercure Porto Centro Santa Catarina 4 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 1 452

Mercure Porto Centro Santa Catarina - Image 1
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Opis

O hotelu

  • 7 min spacerem od Torre dos Clérigos, 3 min od Café Majestic, 10 min od Ribeira do Porto

  • Całkowicie odnowione ogólnodostępne obszary.

  • Duże pokoje rodzinne z dodatkowym łóżkiem

  • Restauracja z widokiem na miasto.

  • Restauracja ze smakami portugalskimi i śródziemnomorskimi

Nasze pokoje

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Lokalizacja hotelu

Mercure Porto Centro Santa Catarina

Praca da Batalha 116
4049-028 PORTO
Portugalia

Pozycja GPS:41.145367, -8.607568

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

A BICICLETA

Restauracja "A Bicicleta" zapewnia wyjątkową i serdeczną atmosferę oraz możliwość podziwiania widoków na miasto. Skosztuj najlepszych specjałów kuchni portugalskiej, a także doskonałego wina Porto.

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Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 1 452

Ocena TripAdvisor  4.0/5  Liczba opinii: 1 269

Certyfikat Doskonałości 2024

Idealny hotel na City break.

Ocena klientów 5.0/5

Paweł Znajomi - Opinie potwierdzone ALL

Świetna lokalizacja, życzliwy i pomocny personel, wspaniały widok na starówkę (zwłaszcza z 6go piętra).

Drodzy goście, Bardzo dziękujemy za wspaniałą recenzję naszego hotelu! Cieszymy się, że jesteście zadowoleni ze swojego pobytu i mamy nadzieję wkrótce zobaczyć się z Wami ponownie! Pozdrawiamy, Rosa Novais Mercure Porto Centro Santa Catarina

An unpleasant experience

Ocena na stronie TripAdvisor 2.0/5

AnneGeoff Opinia zatwierdzona w TripAdvisor

We arrived at this hotel in the evening only to find that our room was like a sauna. The controls in our room did not alter the temperature. We advised the night manager of our problem but he was not interested in helping us. He resumed typing on his laptop and then served another customer. When I asked him to do something about our room, he became quite aggressive. He eventually asked another staff member to change the temperature so that rooms would be on cooling instead of heating. It was a very unpleasant experience, the night manager was rude and not customer focussed. The hotel needs to upgrade its air-conditioning so that the temperature in the rooms can be controlled by the customers. We would never return to this hotel.

super pobyt!

Ocena klientów 5.0/5

Witek Pary - Opinie potwierdzone ALL

usytuowanie hotelu bardzo dobre, świetne śniadania, personel uśmiechnięty i bardzo pomocny, p.Monika zawsze służy radą i pomocą, pozdrawiamy!

Drodzy goście, Bardzo dziękujemy za wspaniałą recenzję naszego hotelu! Cieszymy się, że jesteście zadowoleni ze swojego pobytu i mamy nadzieję wkrótce zobaczyć się z Wami ponownie! Pozdrawiamy, Rosa Novais Mercure Porto Centro Santa Catarina

Australian Travellers

Ocena na stronie TripAdvisor 4.0/5

548margaretb Couples - Opinia zatwierdzona w TripAdvisor

The location of this property is perfect if you want to be close to good shopping, restaurants, markets, tourist booking offices, souvenir shops, and a Spar supermarket which sells hot croissants and bread daily! It is a short taxi ride from Porto railway station. Reception staff were very welcoming and nothing was too much trouble to assist with any of our enquires. Our room was clean, good linen and towels and the bath room and toiletries well provided for. Breakfast was well catered with a good variety to choose from. The hotel is across the road from good markets offering a variety of goods and a comfortable walk to other city shopping. Definitely a well located and comfortable place to stay!

Never again....

Ocena na stronie TripAdvisor 2.0/5

Ezpez Opinia zatwierdzona w TripAdvisor

Surprisingly decent sized room for this chain of hotel, even had double aspect with great views. Somewhat dated in appearance. Narrow double bed but mattress was good. Stupid bedside lights, no charging sockets. Electric sockets underneath useless bedside shelves. Plenty of storage space – be careful lower right hand side gets very warm because of refrigerator taking up some space. Sadly PAPER CUPS!!!!! in a 4* hotel seems to be normal these days, which is why we ALWAYS take our own ceramic ones. Left the room one morning at 8:30 placing the sign for room to be cleaned on the door handle. Came back at 14:30, yes room NOT cleaned. Went to Reception who said it would be dealt with straight away. HALF AN HOUR later NO ONE came. Partner TOLD Reception they would give us a drink while it was to be cleaned there and then. To add insult to injury we later discovered we were given a voucher that as loyalty members, we should have been given upon arrival. Then on the Friday was woken up at 1am by horrendous EXCESSIVE noises from the street below. Noise decreased about 5 am but we were totally unable to sleep resulting in being very tired all day Saturday. Saturday night we slept with a sleeping pill and ear plugs! So, the level of soundproofing is not what it should be for a hotel of this supposed quality. Oh and of course who could not forget the SUPPOSED blackout curtains! The car Bonnie and Clyde were shot in probably had fewer holes in it. I have numerous emails from the company saying “we are committed to providing a superior guest experience to our customers and we value all your feedback.” So, it will be fascinating to see any response to these comments along the usual lines of “...we are sorry our hotel did not live up to your expectations on this occasion…” On reflection I have stayed in many of the ACCOR chain mainly Ibis Novotel Mecure Adagio Sofitel Pullman and have had poor experiences in most of them overall. I think I will avoid them in the future.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 037 Liczba opinii 9.2/10 Lokalizacja
  • 1 041 Liczba opinii 7.3/10 Pokój
  • 1 143 Liczba opinii 9.4/10 Obsługa
  • 10 Liczba opinii 8.3/10 Internet
  • 617 Liczba opinii 8.7/10 Śniadanie
  • 546 Liczba opinii 5.7/10 Komfort
  • 322 Liczba opinii 8.5/10 Czystość
  • 5 Liczba opinii 1.4/10 Strefa wellness

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