Mercure Porto Centro Santa Catarina 4성

고객 평점 (ALL 평가) 4.6/5 1,449 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure Porto Centro Santa Catarina - Image 1
Mercure Porto Centro Santa Catarina - Image 2
Mercure Porto Centro Santa Catarina - Image 3
Mercure Porto Centro Santa Catarina - Image 4
Praca da Batalha 116, 4049-028 PORTO, Portugal

호텔설명

호텔 추가 정보

  • 7 min walk Torre dos Clérigos, 3 min Café Majestic, 10 min Ribeira do Porto

  • Fully renovated public areas.

  • Big family rooms with extra bed

  • Restaurant with a view over the city.

  • Restaurant with Portuguese and Mediterranean flavors

숙박

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호텔 위치

Mercure Porto Centro Santa Catarina

Praca da Batalha 116
4049-028 PORTO
Portugal

GPS:41.145367, -8.607568

전화
+351 22 204 3300

전국 유선 네트워크에 대한 통화

팩스 +351 22 204 3499

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

A BICICLETA

A Bicicleta restaurant provides a distinguished and welcoming atmosphere in which to enjoy city views. Sample the best specialties Portuguese cuisine has to offer accompanied by a good port wine.

예약

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  1,449 리뷰

TripAdvisor 평가  4.0/5  1,269 리뷰

2024으뜸 시설

An unpleasant experience

트립어드바이저 평점 2.0/5

AnneGeoff TripAdvisor 인증 리뷰

We arrived at this hotel in the evening only to find that our room was like a sauna. The controls in our room did not alter the temperature. We advised the night manager of our problem but he was not interested in helping us. He resumed typing on his laptop and then served another customer. When I asked him to do something about our room, he became quite aggressive. He eventually asked another staff member to change the temperature so that rooms would be on cooling instead of heating. It was a very unpleasant experience, the night manager was rude and not customer focussed. The hotel needs to upgrade its air-conditioning so that the temperature in the rooms can be controlled by the customers. We would never return to this hotel.

Australian Travellers

트립어드바이저 평점 4.0/5

548margaretb Couples - TripAdvisor 인증 리뷰

The location of this property is perfect if you want to be close to good shopping, restaurants, markets, tourist booking offices, souvenir shops, and a Spar supermarket which sells hot croissants and bread daily! It is a short taxi ride from Porto railway station. Reception staff were very welcoming and nothing was too much trouble to assist with any of our enquires. Our room was clean, good linen and towels and the bath room and toiletries well provided for. Breakfast was well catered with a good variety to choose from. The hotel is across the road from good markets offering a variety of goods and a comfortable walk to other city shopping. Definitely a well located and comfortable place to stay!

Never again....

트립어드바이저 평점 2.0/5

Ezpez TripAdvisor 인증 리뷰

Surprisingly decent sized room for this chain of hotel, even had double aspect with great views. Somewhat dated in appearance. Narrow double bed but mattress was good. Stupid bedside lights, no charging sockets. Electric sockets underneath useless bedside shelves. Plenty of storage space – be careful lower right hand side gets very warm because of refrigerator taking up some space. Sadly PAPER CUPS!!!!! in a 4* hotel seems to be normal these days, which is why we ALWAYS take our own ceramic ones. Left the room one morning at 8:30 placing the sign for room to be cleaned on the door handle. Came back at 14:30, yes room NOT cleaned. Went to Reception who said it would be dealt with straight away. HALF AN HOUR later NO ONE came. Partner TOLD Reception they would give us a drink while it was to be cleaned there and then. To add insult to injury we later discovered we were given a voucher that as loyalty members, we should have been given upon arrival. Then on the Friday was woken up at 1am by horrendous EXCESSIVE noises from the street below. Noise decreased about 5 am but we were totally unable to sleep resulting in being very tired all day Saturday. Saturday night we slept with a sleeping pill and ear plugs! So, the level of soundproofing is not what it should be for a hotel of this supposed quality. Oh and of course who could not forget the SUPPOSED blackout curtains! The car Bonnie and Clyde were shot in probably had fewer holes in it. I have numerous emails from the company saying “we are committed to providing a superior guest experience to our customers and we value all your feedback.” So, it will be fascinating to see any response to these comments along the usual lines of “...we are sorry our hotel did not live up to your expectations on this occasion…” On reflection I have stayed in many of the ACCOR chain mainly Ibis Novotel Mecure Adagio Sofitel Pullman and have had poor experiences in most of them overall. I think I will avoid them in the future.

Great hotel in Porto, freindly staff.

트립어드바이저 평점 5.0/5

Jfre70562 TripAdvisor 인증 리뷰

Very comfortable hotel in a great central location, with friendly and helpful staff - would definitely return here next time we're in Porto. Well appointed room with plenty of space and a comfortable bed. It also has very nice decor, and excellent views from the room out over the city.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

직원분들이 친절해요!

고객 평점 5.0/5

Jane L. 가족 - 전체(All) 통지 확인

미리 요청드린 어메니티 세팅도 잘해주시고 많은 부탁들에도 세심하게 잘 챙겨주셔서 감사드립니다! 결혼 30주년 여행이 덕분에 행복한 기억으로 남았어요!

Dear Young Moon K., We very much appreciate your comments regarding your stay at the Mercure Porto Centro Santa Catarina. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreia Cardoso

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,037 리뷰 9.2/10 위치
  • 1,041 리뷰 7.3/10 객실
  • 1,143 리뷰 9.4/10 서비스
  • 10 리뷰 8.3/10 인터넷 가격
  • 617 리뷰 8.7/10 조식
  • 546 리뷰 5.7/10 안락함
  • 322 리뷰 8.5/10 청결도
  • 5 리뷰 1.4/10 웰니스 센터

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해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.