メルキュールポルトサンタカタリーナ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,398 件のレビュー

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Praca da Batalha 116, 4049-028 ポルト, ポルトガル

説明

ホテルのその他の情報

  • クレリゴスの塔まで徒歩7分、カフェマジェスティックまで3分、リベイラ・ド・ポルトまで10分

  • 全面改装されたパブリックエリア。

  • エキストラベッド付きの大型ファミリールーム

  • 街を一望する景色が見えるレストランです。

  • ポルトガルと地中海の味を楽しめるレストラン

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ホテル所在地

メルキュールポルトサンタカタリーナ

Praca da Batalha 116
4049-028 ポルト
ポルトガル

GPS:41.145367, -8.607568

電話番号
+351 22 204 3300

国内固定電話網へ電話

ファックス +351 22 204 3499

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット不可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

A BICICLETA

「A Bicicleta」レストランでは、街の景色を眺めながら、親しみやすい雰囲気をお楽しみいただけます。最高のポルトガル料理をご賞味ください。お食事のお供においしいポートワインもご用意しております。

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,398 件のレビュー

トリップアドバイザーの評価  4.0/5  1,265 件のレビュー

2024エクセレンス認証

Never again....

トリップアドバイザーの評価 2.0/5

Ezpez トリップアドバイザー認証口コミ

Surprisingly decent sized room for this chain of hotel, even had double aspect with great views. Somewhat dated in appearance. Narrow double bed but mattress was good. Stupid bedside lights, no charging sockets. Electric sockets underneath useless bedside shelves. Plenty of storage space – be careful lower right hand side gets very warm because of refrigerator taking up some space. Sadly PAPER CUPS!!!!! in a 4* hotel seems to be normal these days, which is why we ALWAYS take our own ceramic ones. Left the room one morning at 8:30 placing the sign for room to be cleaned on the door handle. Came back at 14:30, yes room NOT cleaned. Went to Reception who said it would be dealt with straight away. HALF AN HOUR later NO ONE came. Partner TOLD Reception they would give us a drink while it was to be cleaned there and then. To add insult to injury we later discovered we were given a voucher that as loyalty members, we should have been given upon arrival. Then on the Friday was woken up at 1am by horrendous EXCESSIVE noises from the street below. Noise decreased about 5 am but we were totally unable to sleep resulting in being very tired all day Saturday. Saturday night we slept with a sleeping pill and ear plugs! So, the level of soundproofing is not what it should be for a hotel of this supposed quality. Oh and of course who could not forget the SUPPOSED blackout curtains! The car Bonnie and Clyde were shot in probably had fewer holes in it. I have numerous emails from the company saying “we are committed to providing a superior guest experience to our customers and we value all your feedback.” So, it will be fascinating to see any response to these comments along the usual lines of “...we are sorry our hotel did not live up to your expectations on this occasion…” On reflection I have stayed in many of the ACCOR chain mainly Ibis Novotel Mecure Adagio Sofitel Pullman and have had poor experiences in most of them overall. I think I will avoid them in the future.

Great hotel in Porto, freindly staff.

トリップアドバイザーの評価 5.0/5

Jfre70562 トリップアドバイザー認証口コミ

Very comfortable hotel in a great central location, with friendly and helpful staff - would definitely return here next time we're in Porto. Well appointed room with plenty of space and a comfortable bed. It also has very nice decor, and excellent views from the room out over the city.

Good enough

トリップアドバイザーの評価 3.0/5

J S Solo travel - トリップアドバイザー認証口コミ

Good enough is the phrase that comes to mind. I don’t think this hotel is a true four star; it’s more like a 3 or 3.5. It’s a convenient location in the city and there’s free single-serve water in the lobby. However, the room itself was quite outdated. The exhaust fan was just outside the bathroom and the switch for that fan was on the complete opposite side of the room. A 5 minute hot shower with the fan on still led to a lot of condensation, which is probably why the wood bathroom door looked worn down. Note, the neighborhood is very loud with music on Saturday nights.

There better mercure hotels than this one

トリップアドバイザーの評価 2.0/5

NelsonPirolo Couples - トリップアドバイザー認証口コミ

This hotel is in a great location. From Santa Catarina square it is very easy to access the main attractions of the city. It has a great restaurant with excellent breakfast and dinner options are reasonably priced. I didn’t like the reception, as there are no desk, just two little stand with standing staff near the door, and they are easily passed by. I was in room 431, please avoid it at any cost, it’s a prison cell. No night tables by the minuscule bed, just two stands with no drawers. The TV is in the middle of the room and it takes a lot of walkable space. You can’t move inside that room. Walls are paper thin, you can hear everything your neighbors talk, or do at night (wink) Being a member of Accor, I wasn’t even given a courtesy water bottle. I have stayed at other 4 star Mercure hotels, and they were great, this is bad…

Dear Guest, Thank you for taking the time to share your feedback. It is feedback like this that we learn from and use to improve. We hope to welcome you back to our hotel very soon! Sincerely,

short trip to Porto but jammed packed

トリップアドバイザーの評価 5.0/5

coloradotravele トリップアドバイザー認証口コミ

Hey all this is in the perfect location (on top of a hill, of course) but close to the Bento train station. Big shout out to 2 employees there, Bruno and Andre. If you have the opportunity to interact with them ,do it. Andre was helpful with back ground on Portugal and Porto and Bruno really helped plan 6 hours in Porto. We hit most of it thanks to his help and a map. B & S

との提携 TripAdvisor

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周辺の他の施設

ポルトのすべてのホテル
内部体制の規制
ポルトガル語 請求書

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。