ノボテルプーケットリゾート 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 309 件のレビュー

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Kalim Beach Road, PATONG, タイ, 83150 プーケット, タイ

説明

ホテルのその他の情報

  • オーシャンビューの豪華な3層式プール

  • ビーチまで数分という理想的なロケーション

  • 全館でWi-Fi無料

  • 街の中心までの無料シャトルバス

  • 特製のお食事とお飲み物をご用意したMyKidsとMyGlassパッケージで、お子様と共に心ゆくまでお楽しみください。

当ホテルの客室

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ホテル所在地

ノボテルプーケットリゾート

Kalim Beach Road, PATONG, タイ
83150 プーケット
タイ

GPS:7.907879, 98.297639

電話番号
ファックス +66 76 341 145

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  309 件のレビュー

トリップアドバイザーの評価  4.5/5  5,383 件のレビュー

2023エクセレンス認証

Couldn’t have asked for more

トリップアドバイザーの評価 5.0/5

elinh82 トリップアドバイザー認証口コミ

We had the best stay at Novotel Phuket Resort. The hotel was clean and had everything we needed. I had read the reviews before we came and it said that the rooms were on a steep hill. I have limited mobility so I emailed the hotel to ask for a room as close to reception as possible. They were able to accommodate this and I was in the closest room possible. The entrance to the hotel was also up a hill from the main road, however there was a shuttle available at any time of the day or night which was really handy. The room was massive and had everything we needed. The view of the sea was amazing. The air con was very efficient and simple to use, as was the shower. The hotel provide 4 bottles of water a day complimentary which was a nice touch. There was also an iron and ironing board in the room which was very helpful, as well as a good hairdryer. The pools were lovely and warm and there were plenty of sun beds. The men who work around the pools and give out towels were always very friendly and helpful. An asset to the team! You could also order food and drink to the sun bed and charge it to the room which was very handy. The reception staff were friendly and were able to accommodate a late check out with no problem at all. We booked two tours through the hotel - phi phi islands and James Bond island. They were both fantastic and I definitely recommend them! Thank you to the two ladies who helped us book this. It took the stress out and was made so simple. There was also a complimentary bus which took you to the shopping centre in Patong which was very handy as the shopping centre is right in the middle of the nightlife and restaurants. The food at the hotel was great and very reasonably priced. Breakfast was lovely with fresh cooked breakfast, pancakes and waffles every day. Overall I would recommend this hotel to anyone, and should we come back to Phuket we would definitely stay here again! Thank you to all the staff for making our stay so perfect.

Awesome family spot

トリップアドバイザーの評価 5.0/5

NZfamilyfun12 ファミリー - トリップアドバイザー認証口コミ

Staff friendly and accommodating after we asked to change rooms because of noise. Our youngest loved kids world and especially the kids party. The staff made it such a fun day for her. Great location for family as close to action but not in the action.

Best resort inphuket

トリップアドバイザーの評価 5.0/5

Mitali2310 トリップアドバイザー認証口コミ

Perfect location, perfect resort specially with kids…best swimming pool…most helpful staff…good jain indian food…pls do visit without two thoughts Breakfast soread is just too good…they have 3 swimming pools The rooms are too good with all facilities and bathtub loved the place

Hotel and gym facilities

トリップアドバイザーの評価 5.0/5

Hakan Y トリップアドバイザー認証口コミ

Hotel facilities are good, people are friendly and very polite. They have a 24 hour gym, also you can book boxing or muay thai, the trainer is very good at what he does. His name is "Mad" very friendly  and funny. Would come back again. Good experience

Incompetent Staff

トリップアドバイザーの評価 1.0/5

Tim R ファミリー - トリップアドバイザー認証口コミ

What a shambles, at check in paid for room with Amex to be told that the card had declined, Manager had to tell other staff member that a different machine was to be used for Amex. So finally checked in and went to the bar to get a drink and went to the pool. Bar staff member came to the pool asking me to write my name on the docket , I had signed but apparently wasn’t enough. 5 mins later back again with another staff member and an eftpos machine telling me to pay. I refused and told them to charge to the room which they advised there was no credit. All this in front of other guests, humiliating to be made to sound like you have no money. I went to reception and advised them of the issue to which I was advised there is no problem as I am a Diamond Accor member and that I was fine to charge to the room and pay at check out. Next morning at Breakfast , ordered a soft drink and the same think happens again, eftpos machine presented and told I had to pay! The following day at check out I returned my key and was told all was ok, got in my taxi to depart to find a staff member knocking on the taxi window telling me I must pay and have an outstanding amount! Once again I bring made to feel humiliated. Staff clearly have no training and have no idea how a Diamond member of Accor should be treated. I will never stay here again.

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。