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Отель и спа Mercure Париж Опера Гарнье 4 звезды

Примечание: отзывы клиентов 4.4/5 Отзывов: 6 357

сертифицированный отель ALLSAFE

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Номер 1

Число гостей
Возраст детей

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  • Получаете преимущества

  • Я могу воспользоваться тарифом участника

+ 17 Услуги

Особенности отеля

  • Отель в самом центре Парижа, в нескольких шагах от Оперы Гарнье

  • Спа-центр Opéra Spa: 160 кв.м. для отдыха души и тела (закрыт до 1 марта 2021 года).

  • Обслуживание в номере с 7 до 22

  • Офисные помещения доступны на целый день или полдня

  • В 4 минутах ходьбы от парковки отеля-партнера

Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.

Услуги в отеле и поблизости

Заезд с 14h00

Выезд до 12h00

Платные услуги

Информация об услугах и полезная информация
  • Онлайн-регистрация заезда
  • WIFI/Интернет
  • Городская парковка за территорией отеля (рядом с)Платные услуги
  • Специальные возможности для гостей с ограниченными возможностями передвижения
  • Разрешено проживание с домашними животными
  • Отель с номерами только для некурящих
  • С кондиционером
  • Языки, на которых говорит персонал отеля
  • Круглосуточная стойка регистрации
  • Прачечная
Питание
  • ЗавтракПлатные услуги
  • Бар (-ы): 1
  • Обслуживание в номере
Развлечения и отдых
  • Термальные спа-процедуры
  • Фитнес-центр
  • Оздоровительные процедуры
Бизнес-услуги
  • Заказ услуг печати/копированияПлатные услуги

Расположение отеля

Отель и спа Mercure Париж Опера Гарнье

4 rue de l 'Isly
75008 париж
франция

Телефон: +33143873055

Факс: (+33)1/43873222

Заезд с 14h00

Выезд до 12h00

  • GARE ST LAZARE :  20-21-26-28-29 ST LAZARE

  • PONT DE SEVRES :  3-9 HAVRE CAUMARTIN

  • ST LAZARE :  3-12-13-14 ST LAZARE

  • GARE DU NORD :  E HAUSSMANN ST LAZARE

  • MARNE-LA-VALLEE :  A AUBER

  • На самолете

    PARIS ORLY На расстоянии 30 км / 18,64 миль

  • На самолете

    PARIS ROISSY CDG На расстоянии 35 км / 21,75 миль

  • На автомобиле

    PORTE D'ITALIE На расстоянии 11 км / 6,88 миль

  • На автомобиле

    PORTE DE BAGNOLET На расстоянии 10 км / 6,25 миль

  • На автомобиле

    PORTE DE LA CHAPELLE На расстоянии 3 км / 1,88 миль

  • На поезде

    PARIS ST LAZARE На расстоянии 0,2 км / 0,13 миль

GPS:48.874806, 2.326376

Наши номера

Отель Mercure Опера Гарнье предлагает гостям полностью обновленные, комфортабельные и оборудованные всем необходимым номера. Вы также можете заказать номер Privilege с видом на улицу или с видом на сад. Вы можете выбрать номера с видом на оживленную парижскую улицу или с видом в сад, чтобы побыть в уютной, тихой обстановке.

Номер Classic с 1 двуспальной или 2 односпальными кроватями

  • Максимальное количество гостей: 2
  • Площадь: От 12 / 129 sq ft
  • Беспроводной Интернет в номере
  • Минеральная вода в номере бесплатно
  • Возможность приготовления чая/кофе
  • Цветное спутниковое/кабельное ТВ

Номер Classic - 1 односпальная кровать

  • Максимальное количество гостей: 1
  • Площадь: От 11 / 118 sq ft
  • Беспроводной Интернет в номере
  • Возможность приготовления чая/кофе
  • Цветное спутниковое/кабельное ТВ

Номер Privilege - 1 двуспальная кровать

  • Максимальное количество гостей: 2
  • Площадь: От 15 / 161 sq ft
  • Беспроводной Интернет в номере
  • Минеральная вода в номере бесплатно
  • Возможность приготовления чая/кофе
  • Цветное спутниковое/кабельное ТВ
  • Кофемашина Nespresso(...)

Номер Classic с 1 двуспальной кроватью

  • Максимальное количество гостей: 2
  • Площадь: От 12 / 129 sq ft
  • Беспроводной Интернет в номере
  • Минеральная вода в номере бесплатно
  • Возможность приготовления чая/кофе
  • Цветное спутниковое/кабельное ТВ

Номер Classic с двумя односпальными кроватями

  • Максимальное количество гостей: 2
  • Площадь: От 13 / 140 sq ft
  • Беспроводной Интернет в номере
  • Минеральная вода в номере бесплатно
  • Возможность приготовления чая/кофе
  • Цветное спутниковое/кабельное ТВ
Номера

Наши бары и рестораны

BAR

Недоговорная фотография

Бар с уютной обстановкой и приглушенным освещением и уютные салоны в саду прекрасно подойдут для отдыха после насыщенного дня в столице.

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Отзывы наших гостей о
Отель и спа Mercure Париж Опера Гарнье

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL 4.4/5

Отзывов: 6 357

tripadvisor

Рейтинг TripAdvisor 4.0/5

Отзывов: 1 476

2020 Сертификат качества TripAdvisor
Сертификат качества 2020

Отличное расположение

Примечание: отзывы клиентов 4.0/5

Maria Деловые путешественники - 10/02/2020 Проверенные отзывы - ALL

Приятный отель, хорошие завтраки, отлично расположение

Dear O. Maria, We appreciate you taking the time to share your feedback of your recent experience with us. We were very happy to read that our location, breakfast made your trip enjoyable. Thank you again for choosing our hotel and we look forward to welcome you back soon. Kind regards, Mercure Paris Opera Garnier hotel & Spa team

another wonderful stay in Peris

Примечание: Tripadvisor 5.0/5

Carlos L Business - 25/01/2020 Реальные отзывы TripAdvisor

This Hotel with the years has evolved to be better and better. The service, cleanness, comfort as well as the location is excellent. this together with the kindness treatment received from all the staff helps to make your stay really wonderful. We plan to come back to this Hotel in our next planned trip to beautiful Paris.

Dear Carlos L, First of all, we would like to thank you for sharing your positive and kind message with us. We were delighted to see that you enjoyed your stay with us, from beginning to end. And we were very happy to read that your stay was enhanced by our location, facilities and warm staff. This is a great encouragement for all of us and we would like to thank you for your kind support. Thank you again for choosing our hotel and we look forward to welcome you back soon. Regards, Mercure Paris Opera Garnier hotel & Spa team

Любимый отель в Париже

Примечание: отзывы клиентов 5.0/5

Vera Друзья - 14/01/2020 Проверенные отзывы - ALL

Все было очень хорошо. Приветливый персонал, который готов помочь сделать проживание в отеле очень приятным. Светлый большой номер, хороший завтрак

Dear Mrs S., Many thanks for taking the time to share your experience of your recent stay in our hotel. We were very happy to read that our room, breakfast, and most of all our friendly and helpful staff made your trip enjoyable. We would like to thank you for your review and still hope we will have the chance to welcome you back soon. The Front Office Team

Fabulous stay!

Примечание: Tripadvisor 5.0/5

gilpnt Couples - 13/01/2020 Реальные отзывы TripAdvisor

Despite having gone through some terrible personal problems, such as the loss of documents, I spent a wonderful time at Mercure Paris Opéra Garnier Hôtel & Spa. The staff was so attentive, and helped me in every way they deemed possible.

Hello, First of all, we would like to thank you for sharing your positive and kind message with us. We are glad to learn that you enjoyed your stay. We would like to thank you for your kind words regarding our staff. It was a pleasure for them to learn they were able to brighten your stay. Thank you again for choosing our hotel and we look forward to welcome you back soon. Sincerely, Julien GIROST Assistant Front Office Manager

Great location!

Примечание: Tripadvisor 4.0/5

AzurahY Couples - 29/12/2019 Реальные отзывы TripAdvisor

The hotel is very conveniently located. It is within walking distance to all the big malls and also the train stations. We even walked to Champ Elysee and Sacre-Cour from the hotel! The room is decent...it is of an average size of a hotel in Europe. Just big enough for 2 people with 2 big luggages.

Hello, We appreciate you taking the time to share your feedback of your recent experience with us. We were very happy to read that your stay was enhanced by our location, this is a great encouragement for all of us and we would like to thank you for your kind support. Indeed, our location is very central and due to our XIX th century building, we have many restrictions when it comes to adapting our rooms, but we assure you that all of them are within the standards of Mercure. We would like to thank you once again and hope to have the pleasure of welcoming you back soon. Sincerely, Julien GIROST Assistant Front Office Manager

Sejour meiveilleux ! Wonderful stay !

Примечание: Tripadvisor 5.0/5

hiro0117 Couples - 29/11/2019 Реальные отзывы TripAdvisor

We have stayed at Mercure Opera Garnier almost every year since 2010. We became so close to the helpful staff. I have liked more Paris and France also. American breakfast buffet is always satisfying (pain au chocolate and croissant are very nice!). Thanks to the friendly staff. Wonderful hospitality.

Hello, First of all, we would like to thank you for sharing your positive and kind message with us. With guest satisfaction as our primary objective, we were glad to know that you had a great stay in our hotel as you enjoyed our localisation, our rooms and our full american buffet breakfast. We would like to thank you for your kind words regarding our staff. It was a pleasure for them to learn they were able to brighten your stay. Once again, thank you for your positive feedback and we hope to have the pleasure of welcoming you back in a near future. Best regards, Mercure Paris Opéra Garnier Team

Tiny rooms and poor wifi

Примечание: Tripadvisor 2.0/5

jsaid09 Business - 05/11/2019 Реальные отзывы TripAdvisor

The hotel was lovely, but the rooms were extremely small. I was really disappointed with the wifi. I could not even send 1 email due to the wifi speed. The gym was very minimalistic but the hotel was classy.

Dear Jsaid09, We would like to thank you for taking the time to share your experience on your recent stay at Mercure Opera Garnier Hotel & Spa. We noted your comment regarding the size of your room and bathroom. Indeed, Paris, like many European capitals, are ancient cities with an old architecture often dating from the XIX Century. However, our hotel offers several types of rooms with a larger surface especially in our privileges rooms and our privilege suites. We are deeply sorry to see that the free wifi connection of our hotel did not live up to your expectations. We wish to thank you again for your feedback and hope to have the opportunity to better serve you in the near future. Best regards, Mercure Opera Garnier hotel & Spa team

Октябрь 2019

Примечание: отзывы клиентов 5.0/5

Ann Семьи - 04/11/2019 Проверенные отзывы - ALL

У отеля очень удачное расположение. Стильный компактный номер стандарт. Приветливый персонал.

Dear Miss A., We appreciate you taking the time to share your feedback of your recent experience with us. We were very happy to read that your stay was enhanced by our location, facilities and warm staff. This is a great encouragement for all of us and we would like to thank you for your kind support. We would like to thank you for your review and still hope we will have the chance to welcome you back soon. Best regards, Mercure Paris Opéra Garnier hotel & Spa team

Dissatisfaction guaranteed

Примечание: Tripadvisor 2.0/5

Andrew M Business - 02/11/2019 Реальные отзывы TripAdvisor

Seldom do I write a review (on anything), yet my recent experience at this hotel has prompted me to do so. In a nutshell, this was the single most dissatisfying and unpleasant experience that I have ever had with an Accor-group hotel. Where to start... 1. Reception on arrival - bored, and made me feel like I was something of a burden to have to deal with, as opposed to a customer who was paying 200€ to stay for one night; 2. WiFi - Would not work in the room I was in, and after mentioning this to the Reception team I was told that it could only be fixed in the morning, but that I was welcome to sit at the bar and use the WiFi there (how gracious); 3. The Bar - As a Silver member of Accor, I was presented with a coupon for a welcome drink that I happily used. What they don't tell you though, is that if you ask for a spiced tomato juice, is that you have to actually prepare the entire thing yourself. As well as this, not once was I asked if I would like to buy another drink during the 1.5 hours that I was at the bar, and all other patrons were given what appeared to be complimentary bar snacks - except me..? 4. Check out - I could not have envisaged that checking out of a hotel could be such an upsetting experience. I presented my key, and received a simple 'Merci' and that was it. I wasn't expecting a formal salute as I left, but something a bit more customer-focused would have been appreciated, especially as I was the only one leaving at that time. The only benefit that I gained from my one night staying at this hotel was that it was very convenient to get to the train station in the morning. Would I stay here again - you couldn't pay me to stay here again.

Dear Andrew M, We would like to thank you for taking the time to share your experience on your recent stay at Mercure Opera Garnier Hotel & Spa. We are sincerely sorry to hear that you have been disappointed by your stay and it did not meet your expectations. We took note of each idem you pointed out to us and will try our best to prevent them from happening again as all departments have been notified about your comments. We would like to thank you for your review and still hope we will have the chance to welcome you back soon. Best regards, Mercure Paris Opéra Garnier hôtel & Spa team

very special place to enjoy Paris

Примечание: Tripadvisor 4.0/5

Carlos L Business - 26/09/2019 Реальные отзывы TripAdvisor

As per every time we visit the wonderful city of Paris for the last 3 years or so, we have chosen to stay at this magnificent Boutique Hotel located in the Opera Neighborhood. We very much enjoyed the location of this Hotel but also the impeccable service we receive as well as the very clean rooms & comfortable infrastructure. We are already looking forward for our next stay at this Hotel that we certainly recommend.

Compact but comfortable

Примечание: Tripadvisor 5.0/5

Bellevue03 Couples - 19/09/2019 Реальные отзывы TripAdvisor

Typical small sized rooms for Paris, but nicely designed and comfortable. Staff were helpful and pleasant. Location is perfect for the Opera house area and great shopping at Galleries Laffayette. Hotel common rooms were nice and inviting. Only negative - pillows need replacing.

Great hotel in centre of Paris

Примечание: Tripadvisor 4.0/5

JaneMA A Friends getaway - 18/08/2019 Реальные отзывы TripAdvisor

Great location. Very nice room (Privilege) which was quite small but this was not a problem as it had a super balcony with table and chairs, overlooking St Lazare (the room had excellent sound proofing!). The breakfast was very good, with lots of choice. All the staff were very professional and helpful. Recommend booking a Privilege room.

Convenient Stay

Примечание: Tripadvisor 5.0/5

U H Solo travel - 14/08/2019 Реальные отзывы TripAdvisor

Welcoming and pleasant staff, attentive to requests. Hotel conveniently located in a vibrant area close to the Opera, Galeries Lafayette, and other major stores. The Roissybus stop is in front of the Opera, operating direct trips to and from CDG Airport. The hotel is newly refurbished and the room was comfortable for a nights' stay. Breakfast is always a pleasant experience at Mercure hotels

Отзыв

Примечание: отзывы клиентов 4.5/5

T. Индивидуальные путешественники - 23/07/2019 Проверенные отзывы - ALL

Отличный отель, профессиональный персонал!

Dear Mrs Valkova, Many thanks for taking the time to share your experience of your recent stay in our hotel. Your kind review serves as a motivation for our entire team; it is our earnest endeavor to provide our guests with a pleasant stay. However, we would like to apologize if our room did not meet your expectations. Thank you for your kind support, Mrs Valkova, and we hope to have the pleasure of welcoming you back soon. Kind regards, Florie-Anne Galy Guest Experience Manager

3 nights in Paris

Примечание: Tripadvisor 4.0/5

johanaidiltan Family - 25/06/2019 Реальные отзывы TripAdvisor

We arrived late at the hotel around 10-11pm and were quite tired. Thankfully, the reception staff Abdoulaye was very warm, accommodating and helped us to check into our room smoothly. It was quite a relief and I must commend him for his excellent service, beyond what I've experienced in other Accor hotels. The hotel itself is 1 5-10min walk from Galerie Lafayette, Printemps and also the direct bus shuttle from CDG airport which costs 12 Euro. Our Classic room with twin bed is 13m2 and to be honest, is quite tight for 2 people. However, everything was new and very clean in the room which we loved. Overall, I will choose to come back to this hotel during my next trip to Paris but will most likely book the Privilege Room or Suite which is bigger.

Удовлетворительно

Примечание: отзывы клиентов 3.5/5

А. Семьи - 20/05/2019 Проверенные отзывы - ALL

При выборе отеля, при поездке с двумя детьми, важным фактором был размер номера, на сайте букинга специально забронировали номер, указанный как Привилегированный двухместный номер с 1 кроватью, на сайте фото просторного номера с двумя окнами, по факту - нам предоставили обычные маленькие номера, с одним окном, заверив, что это тоже Привилегированный номер. Не соответствие фото и категории номера очень разочаровало. Также не понятно, за что были списаны деньги при выселении и когда будет возвращен залог.

Dear Mr K., Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. When you made your reservation, you booked a type of room. Due to our XIX th century building, our rooms have different structures. However, the size is still in accordance with Mercure's standards. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florie-Anne Galy Guest Experience Manager

Warm Hospitality

Примечание: Tripadvisor 5.0/5

GenevieveDardanne Business - 01/04/2019 Реальные отзывы TripAdvisor

The Team very hospitable and helpful, be it at Reception or at Breakfast time. Breakfast ; nice selection and good choice of food. Great Location, easy access and good shopping and restaurants in the vicinity. Room small, not very spacious, bathroom minimalist, amenities in room too basic. As a frequent user , very often disappointed with the room comfort.

Dear GenevieveDardanne, Greetings from Mercure Paris Opera Garnier! Thank you very much for taking the time to give us your feedback on your recent stay in our hotel. We were very happy to read that you enjoyed the help of our team, our location as well as our breakfast. However, we would like to apologize if you felt disappointed with our room. During a next stay, we invite you to reserve a Privilege room, more spacious, endowed with a bedding upscale Mercure, and of various services like an iPhone / iPad dock station, a Nespresso machine, a free minibar as well, cosmetics, a bathrobe and slippers. We want to thank you again for your message and hope to have the pleasure of welcoming you back soon. Kind regards, Florie-Anne Galy Guest Experience Manager

Great design, good location, decent service

Примечание: Tripadvisor 4.0/5

bergas2018 Couples - 27/02/2019 Реальные отзывы TripAdvisor

As always, 90% great but not 100% sharp. The beautiful lobby and room design makes the hotel one of my favourites in the center of Paris, its location also helping. Comfortable beds, good breakfast buffer. Unfortunately, always some small issues here. This time: the pre-booked bottle of champagne was never delivered, the 2nd one ordered via the reception also failed to arrive with ultimately a hot one being delivered. Also, the laundry bag was returned un-serviced b/c of street strikes. The hotel manager did a good job of apologizing for both, at least. But will for sure come back. Our Suite Privilege was excellent.

As good as usually

Примечание: Tripadvisor 4.0/5

Carlos L Business - 24/01/2019 Реальные отзывы TripAdvisor

This is a new stay in our favorite Hotel in Paris. Everything was very good as usually is.The staff people is very kind and helpful in everything you may need to make your stay enjoyable. We spent five days and all was as god as expected. We will hopefully return to this Hotel for our next planned trips to Paris.

Dear Carlos L., Greetings from Mercure Opera Garnier! We would like to thank you for taking the time to tell us about your recent stay. We are very happy to read that your experience was enhanced by the helpful service of our staff and that you had a pleasant stay in our hotel. Your kind comments have been shared with our team and we all would like to thank you for your support. Thank you once again, and we hope to have the pleasure of hosting you in the near future. Kind regards, Florie-Anne Galy Guest Experience & Quality Manager

Рождественское путешествие

Примечание: отзывы клиентов 4.5/5

Sergey S. Пары - 13/01/2019 Проверенные отзывы - ALL

Отличное месторасположение, дружелюбный персонал, чистые номера, отличный завтрак

Dear M. S., Thank you for taking the time to share your impressions during your stay at the Mercure Paris Opera Garnier. We are delighted to read that you enjoyed the location of the hotel near the railway station Saint Lazare and you had a great time with us. We hope to see you soon during a next stay in Paris! Kind regard, Julie-Assistant Front desk manager

Последние отзывы: 20

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