Sofitel Париж Ле Фобур

Very centrally located just off La Place de Concorde - as its near the American Embassy armed guards are at the end of the street which didn't cause any issues but might be off putting to some. Rooms were smaller than the photos suggested but bed was huge and comfortable and Balmain toiletries in the bathrooom. We had a junior suite which had a sofa, unfortunately it was a sofa bed which made it quite uncomfortable to sit on as the cushions kept sliding out! We were in room 420 which was the furthest from the lift, our teenagers daughters were in room 421 which sounded like it should be next door to ours but was in fact at the opposite end of the hotel! Staff were a little off hand and cleaners took one of our daughters key cards which was never replaced despite numerous requests. The hotel is nice and centrally located but let down by service - eg we waited 45 mins for suitcases to be delivered and had to chase them in the end. Lifts were intermittent and spoke to other guests who had been trapped in a lift. I was a little disappointed with the hotel - it's fine but I thought could be a lot better.

The rooms are very small, and the bathroom is tiny. Terrible room size; I doubt it is as they claim in the website. In addition, they never care about Platinum elite for upgrades, although they has better rooms as I checked in the website. It is my worst stay in Paris ever. I will never come back to this property.

Great hotel for business trips with a superb location in the 1st arrondissement. Small hotel with good menu in bar, Fitness Centre on the smaller side but you can still have a good workout. Rooms are comfortable and tastefully designed.

Location is fantastic- quiet street close to The Champs Elysee. The service was excellent & the bar and restaurant were convenient to have as well. Small but nice gym that they made available to us before our room was ready to freshen up in after our long flight.

How on earth could this be considered a five star hotel??? My family and I decided to stay here because our usual spots close by were full and this hotel had some good reviews here on tripadvisor. But I feel like I should have changed region and found somewhere else. I am only still here because the city is full and there is nowhere else to go. Since day one we can’t seem to get a hold of reception or room service when needed. On our first night some disgusting liquid fell from the celling onto my husbands luggage, I showed maitenance, never heard from them again. Also on the first night there was no bedding for the pullout, we found out after arriving late at night with kids and having to request that. Also, for the first timw had a random person come knock on my door at midnight and wake my kids. Ordered breakfast in my room over an hour ago and still no sign of it. I feel so disapionted and frustrated, I just want to go. Do not come here! They are not ready for their guests.