소피텔 멜버른 온 콜린스 5성

고객 평점 (ALL 평가) 4.7/5 8,589 리뷰

소피텔 멜버른 온 콜린스 - Image 1
소피텔 멜버른 온 콜린스 - Image 2
소피텔 멜버른 온 콜린스 - Image 3
소피텔 멜버른 온 콜린스 - Image 4

호텔설명

호텔 추가 정보

  • ALLSAFE 인증 - 안심하고 무료 AXA 의료 원격 서비스 이용

  • 멜버른에서 가장 높은 전망은 가장 높은 위치에서 야라강과 포트 필립 베이를 볼 수 있습니다.

  • 벽난로가 있는 고층 클럽 라운지, 트레져리 가든스 전망, 고급 음식과 와인

  • No35 레스토랑은 거리 150m 높이에서 세련된 식사를 제공합니다.

  • Unique signature cocktails & refined exclusive ambience at Atrium Bar on 35

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호텔 위치

소피텔 멜버른 온 콜린스

25 Collins Street
3000 멜버른
호주

GPS:-37.813504, 144.973355

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.7/5  8,589 리뷰

TripAdvisor 평가  4.5/5  6,404 리뷰

2024으뜸 시설

Favourite melbourne hotel

트립어드바이저 평점 5.0/5

michellec8021 비즈니스 - TripAdvisor 인증 리뷰

My favourite Melbourne hotel. We have stayed in many Melbourne hotels and keep coming back to the Sofitel . The high level of service , the excellent breakfast in club Sofitel and the upgrades are all very much appreciated. We love the location, the comfortable quiet rooms and the efficiency of staff.

Excellent stay, best hotel service in Melbourne.

트립어드바이저 평점 5.0/5

Anguna 가족 - TripAdvisor 인증 리뷰

The Sofitel consistently gets it right. The customer service is excellent especially if you have Club Sofitel access. The staff are attentive and friendly and the service exceeds the other Melbourne hotels within the same price range. Food in the club is good and there is a good happy hour. The rooms are well appointed and comfortable, and each room has a fantastic view over Melbourne and its surrounds. Close to restaurants and shops. We definitely keep coming back to the Sofitel because it’s the best. I just hope they don’t abandon the nightly turn down service. There didn’t seem to be one this time and arriving into a darkened room upon checking in wasn’t ideal. Otherwise 10/10.

Very Poor Food and Beverage. No pool or spa and dated bathrooms.

트립어드바이저 평점 2.0/5

GeoffS1455 비즈니스 - TripAdvisor 인증 리뷰

The staff here are great. The food and beverage is not. Only 1 crowded restaurant serving a set menu. You cannot buy a decent coffee in the entire hotel. Sofis lounge was closed for our 4 night stay. You are dependent on the food court in the building which is basically closed on weekends. No pool or spa and breakfast on the Sunday was an overcrowded zoo. Our coffees never arrived. Finally - the bathrooms are a shower over the bath from the 1970s. Very disappointing over all.

Dear Geoff, Thank you for your constructive feedback following your recent visit to Sofitel Melbourne on Collins. It is with regret to read that your stay was not as it should have been, and I do sincerely apologise for the shortcomings on our part. Your dining experience is certainly not indicative of the service we strive to provide, and we have reviewed this in detail with the departments concerned. Your detailed comments are appreciated, and we are truly sorry you have left disappointed. it is our hope that you will give us another chance and stay again.

Excellent stay

트립어드바이저 평점 5.0/5

gypsy_jane Couples - TripAdvisor 인증 리뷰

Weekend trip to Melbourne for the footy, theatre and dinner. We selected Sofitel on Collins as we are Accor Plus members. Right from check-in everything felt seamless. Staff friendly. Comfortable, well equipped room. Clean and tidy. Slept like a baby on the king bed. No noise heard from the huddle and bustle of Melbourne city however we were high on the 49th floor. Highly recommend.

Dear Gypsy_jane, It is fabulous to hear that you enjoyed your stay and we are delighted to know that you enjoyed all aspects of it, especially Sofitel MyBed as well as the comfort of our rooms. We appreciate your kind feedback about our team and we will ensure this is shared. We look forward to welcoming you again soon.

뷰가 좋음

고객 평점 4.5/5

익명 가족 - 전체(All) 통지 확인

룸이 높아서 야경이 너무 예뻐요

C. Haeun님께, Sofitel Melbourne on Collins 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Dagmara Bieda Executive Secretary to General Manager Sofitel Melbourne on Collins

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,271 리뷰 9.7/10 위치
  • 3,237 리뷰 8.5/10 객실
  • 3,939 리뷰 9.2/10 서비스
  • 16 리뷰 6.1/10 인터넷 가격
  • 837 리뷰 8.4/10 분위기
  • 837 리뷰 7/10 레스토랑
  • 782 리뷰 7.8/10 편의 시설
  • 591 리뷰 7.8/10 조식

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