Mercure Hurghada Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 492 reviews

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Mercure Hurghada Hotel - Image 1
Mercure Hurghada Hotel - Image 2
Mercure Hurghada Hotel - Image 3
Mercure Hurghada Hotel - Image 4
Safaga road km 12, 0 HURGHADA, Egypt

Description

Hotel extras

  • Free car park

  • Family rooms

  • Outdoor swimming pool

  • Free WiFi. At reception

Our accommodation(s)

Hotel location

Mercure Hurghada Hotel

Safaga road km 12
0 HURGHADA
Egypt

GPS:27.132575, 33.828042

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  492 reviews

TripAdvisor Rating  4.5/5  7,004 reviews

Amazing stay

TripAdvisor rating 5.0/5

Charlotte B TripAdvisor review

The hotel is very nice the beach is so clean and the staff are so freindly also the location is amazing and close from the airport over all specially the animation team they are so much fun and have a lot of activities, mo was most funny and the rest was amazing. We will come back for sure xxx

Well spent Holiday

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

The staff is really extraordinary. This is my 9th visit so far and its my No.1 go to hotel when i seek relaxation and cleanliness I am forever loyal to Mercure Hurgada

Dear Ms. Reham, thank you for sharing your positive experience with us. We are delighted to hear that our staff's exceptional service has made your stay memorable. Your loyalty as a returning guest is truly appreciated. At Mercure Hurghada Hotel, we strive to provide a relaxing and clean environment for all our guests. We look forward to welcoming you back for your 10th visit. Warm regards, Merna Emam Guest Experience Manager

Great friendly staff

Customer review rating 4.5/5

Mark B. Families - Confirmed reviews ALL

Been back again for a 2nd visit this year great staff and better food going again in november

Dear Mr. Mark B., Thank you for your kind words regarding our friendly staff and improved food quality. We are delighted to hear that you enjoyed your second visit this year and we look forward to welcoming you back in November. Your satisfaction is our top priority. Warm regards, Merna Emam Guest Experience Manager

Nice but not peaceful

TripAdvisor rating 3.0/5

laurav795 Solo travel - TripAdvisor review

Nice but not peaceful. I came here to recharge. Beware of the rooms with pool view- the music is LOUD and playing all day. Pro's: food is really nice, staff are super friendly, amenities are fine. Con's: the music. All day, I can hear it in my room, loud enough to sing along. Also, the horse riding and camel riding. It's 2024- how are we still making animals suffer in the sun to lug around obese tourists?

Dear Ms. Laura, Thank you for sharing your feedback with us regarding your recent stay at Mercure Hurghada Hotel. We are glad to hear that you found our food to be really nice, our staff super friendly, and our amenities fine. However, we sincerely apologize for the inconvenience caused by the loud music near the pool area. We understand the importance of a peaceful environment for our guests to recharge and relax. Please rest assured that we will address this concern with the relevant team to ensure a more serene atmosphere in the future. Regarding the activities involving animals like horse riding and camel riding, we take animal welfare very seriously. Our hotel policies strictly prohibit any activities that may cause harm or discomfort to animals. We will investigate this matter further to ensure that our standards are being upheld. Once again, we appreciate your valuable feedback and hope to welcome you back for an improved experience. Warm regards, Merna Emam Guest Experience Manager

Comfortable stay

Customer review rating 4.5/5

S. A. Families - Confirmed reviews ALL

We had a wonderful at mercure, the services and specially the staff were amazing, Mr Mina and Mr Hesham made sure that our stay is comfortable and were very helpful. The food needs some enhancements, other than that everything is great.

Dear Ms. S. A., Thank you for choosing Mercure Hurghada Hotel for your recent stay. We are delighted to hear that you had a comfortable experience with us. Your kind words about our services and staff, especially Mr. Mina and Mr. Hesham, are truly appreciated. Regarding the food, we will certainly take your feedback into consideration for future enhancements. We look forward to welcoming you back for another great stay. Warm regards, Merna Emam Guest Experience Manager

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Other web-users rate our hotel

  • 794 reviews 9/10 Location
  • 1,451 reviews 8.4/10 Room
  • 3,076 reviews 9.5/10 Service
  • 162 reviews 4.1/10 WiFi
  • 1,425 reviews 9.2/10 Beach
  • 913 reviews 8.6/10 Cleanliness
  • 880 reviews 8.7/10 Amenities
  • 595 reviews 8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.