ibis Montauban

This hotel was a really exceptional surprise. I have travelled the length and breadth of France, the majority of times in 'budget-chain' environments: this was one of the best I have ever stayed in. Excellent, courteous, communicative-the presentation was outstanding. The staff, unlike the normal French attitude to service which consists of a series of shrugs and grunts, had obviously been well-trained; even the dinner each night was more than adequate and served with attention. It was a pleasure to stay here.

We have stayed several times over the years at this hotel, it is a stopover on our way to the Pyrenees and very easily accessed from the motorway with good parking. Every time we stay we have a great welcome and a great evening meal. It has a certain something that sets it apart from the usual IBIS hotel. Although it is next to the motorway it is peaceful and we sleep well. The staff go out of their way to be helpful, quickly answering queries on emails, making sure we have the room we want and generally making us feel like valued guests. Thanks to Valentin and Shirley and especially to Claude. Claude runs the restaurant where there is always a good choice of food, even for a non-meat eater like me, and also good regional wine. Because of Covid it was our first stay for 2 years but it was as good as always.

The hotel is conveniently located and a short distance away from the town. The bed was excellent as was the breakfast. Worth every cent. Staff nice and spoke English. Unfortunately the pool was out of service. Was looking forward to cool down after a long drive from the south. Our stay was great.

I had to stay overnight as my husband was in hospital nearby. Access not quite clear enough. Check location on GPS & if need be go around the rond-point nearby again! No walking distance stores but close by car. Clean premises & room. Very friendly staff. Due to Covid one cannot eat at restaurant but they offer a menu to choose from & you take your tray to your room. Outdoors in back very nice with covered patio, pool. Must be v. pleasant in summer. I do recommend.,

I stayed at the hotel on the 11th November. I ordered a €12 pizza ! I was hungry and had not eaten that day. I have just recovered from salmonella poisoning. Sick for 8 days. Had to do a Covid test(negative) Also antibiotics! Previous reviews show food at this hotel is being served ‘warm’ ! ? Hotel ok but I will never eat here again ! I will be writing a letter to management!