ノボテルブダペストセントラム 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,813 件のレビュー

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Rakoczi ut 43-45, NTAK SZ 22041413, 1088 ブダペスト, ハンガリー

説明

ホテルのその他の情報

  • 無料のWi-Fi、48インチ薄型TVを備えたモダンな客室

  • 近隣に地下鉄と路面電車の駅、バス乗り場

  • フィットネスセンター、ジャグジー、サウナ

  • アールヌーボー様式のレストランとクリムトバー

  • 7室のミーティングルーム(劇場形式で330名まで対応可能な本会議室)

当ホテルの客室

ホテル所在地

ノボテルブダペストセントラム

Rakoczi ut 43-45, NTAK SZ 22041413
1088 ブダペスト
ハンガリー

GPS:47.497418, 19.072095

電話番号
ファックス +36 1 477 5353

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

PALACE RESTAURANT

Located on the ground floor. With its unique interior design and excellent service it is an ideal place both for business lunch or dinner for two. Hungarian and international dishes, permanent seasonal offers, selected Hungarian wines.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,813 件のレビュー

トリップアドバイザーの評価  4.0/5  2,519 件のレビュー

Worst Property for a stay

トリップアドバイザーの評価 1.0/5

Poco000 Couples - トリップアドバイザー認証口コミ

We stayed at Novotel for 3 nights in October with an unbelievable horrible service.Though it claims to be a 4 star plus hotel,the service is worse than a boutique hotel. They had stopped the air-conditioning of the hotel because of which all the rooms were very stuffy and suffocating. Almost 80-90%of the guests had this complaint but the hotel did nothing about starting the air conditioning. Their solution was to open the window after signing a document that the hotel will not be liable for any theft if the windows are kept open. If you open the window the ventilation problem is solved but then the noise from the outside street will not let you live in peace. We made multiple requests to change the room but the hotel staff told us that they were completely booked. At 12am midnight when we realised that its better to sleep in the lobby than in the room, it was at that point that we were shifted to an inside room, problem of ventilation still persisting. But how did they manage a room now??🤔 Somehow we compromised to stay there as i had an exam in the same hotel. The in room services of slippers, vanity kits etc were all missing. The size of the hotel bed is too small to allow two adults to sleep without hitting each other. While i was leaving the hotel, it made me think wether we should actually opt for a property that self proclaims itself as 4+ star or there should be global guidelines for it.

Go sowmwhere else

トリップアドバイザーの評価 1.0/5

Marjolein S ビジネス - トリップアドバイザー認証口コミ

What a horrible place! The Central healing was on while it was outside 18 degrees and no one could put it out. A Lot of noise at night from inside the hotel. The rooms are terribly outdated and consequently not worth the price. And the staff is eveything is anything but friendly

Dear Marjolein, Thank you for taking the time to tell us about your experience at the Novotel Budapest Centrum. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kristof Korponai Assistant Front Office Manager

Great hotel at a great price!

トリップアドバイザーの評価 4.0/5

EmperorMing77 ファミリー - トリップアドバイザー認証口コミ

Had a great stay here in a family room for the 3 of us. When entering the reception area you'll think you are in a far grander hotel than the price suggests. It's a very impressive building. Our room was certainly spacious, a huge bed and an equally huge sofa bed. It had all the usual things, large TV, fridge, kettle, a few bottles of water and, importantly, a good working Aircon. The rooms were very quiet too, hardly heard any other guests despite staying over the weekend. The bathroom was fine, a bath and shower. The only issue being the extraction fan didn't appear to be working but it's not enough of an issue for me that I felt the need to report it. The buffet breakfast was very good indeed, a wide variety of hot and cold food, hams, cheeses, pastries etc. Great location too, very close to various different forms of transport on the very impressive Budapest transport network. Would definitely stay here again.

Dear EmperorMing77, It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. At Novotel Budapest Centrum, we truly value your loyalty and support as our esteemed guest. Your honest feedback will enable us to continue improving and delivering exceptional service. We greatly appreciate your time and contribution to making us better. Thank you so much Warm regards, Attila Lénárt Front Office Manager

Very professional hotel experience

トリップアドバイザーの評価 4.0/5

David T ビジネス - トリップアドバイザー認証口コミ

The attendees at our conference had an exceptional stay at the hotel. The rooms are new and well appointed, the beds very comfortable. Breakfast buffet very extensive and the food well displayed and hot. The hotel team was very professional, courteous and helpful at all times. We really appreciated their attention to our needs as a group and also individually. It was a delightful location, very central. Thank you for being exceptional hoteliers.

DearMr. David T., It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. At Novotel Budapest Centrum, we truly value your loyalty and support as our esteemed guest. Your honest feedback will enable us to continue improving and delivering exceptional service. We greatly appreciate your time and contribution to making us better. Thank you so much Warm regards, Attila Lénárt Front Office Manager

Breakfast was incredible!

トリップアドバイザーの評価 5.0/5

EmilyI483 トリップアドバイザー認証口コミ

Amazing Hotel. Great kids area. Incredible breakfast that even had a Japanese breakfast range. Kids room with XBox. Gorgeous drinks terrace was lovely to sit at night. Beds were comfortable. Parking price was reasonable. Really easy to access tram from hotel. 3 min walk. Staff were so knowledgeable and friendly. Would go again for the breakfast alone!

DearEmilyI483, Thank you for staying at our property and for getting back to us with your top review! Thank you for also mentioning the amazing breakfast, the kids area and our nice staff, we always love to hear positive feedbacks. Please keep in mind that we would be more than happy to host you! I hope we can welcome you back for a future memorable occasion. Kind regards, Front Desk Team

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,075 件のレビュー 9.3/10 ロケーション
  • 1,263 件のレビュー 7/10 客室
  • 1,038 件のレビュー 8.3/10 サービス
  • 29 件のレビュー 7.6/10 インターネット
  • 648 件のレビュー 8.6/10 朝食
  • 518 件のレビュー 6.8/10 清潔さ
  • 64 件のレビュー 1/10 ウェルネス・温泉エリア
  • 12 件のレビュー 0.7/10 プール

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