Mercure Townsville bintang 4

Catatan tamu Avis (Peringkat ALL) 4.3/5 3.233 ulasan

Jaminan Harga
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Mercure Townsville - Image 1
Mercure Townsville - Image 2
Mercure Townsville - Image 3
Mercure Townsville - Image 4
166 Woolcock St, 4812 TOWNSVILLE, Australia

Deskripsi

Keistimewaan hotel

  • Unlimited free WiFi throughout

  • Outdoor pool, floodlit tennis courts, gym access

  • Celsius Restaurant & Bar, open 7 days, breakfast, lunch & dinner

  • Indoor and outdoor conference space

  • Complimentary car parking

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Lokasi hotel

Mercure Townsville

166 Woolcock St
4812 TOWNSVILLE
Australia

GPS:-19.2709, 146.786014

Telepon
Fax +61 7 4725 1384

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

CELSIUS RESTAURANT

You have the option of dining inside Celsius Restaurant or under the stars on our poolside deck, the perfect place to have dinner for two or in a group. Our seasonal a la carte menu is sure tempt your tastebuds!

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Peringkat ALL  4.3/5  3.233 ulasan

Peringkat TripAdvisor  4.0/5  1.271 ulasan

Townsville

Catatan Tripadvisor 4.0/5

candy2111 Couples - Ulasan TripAdvisor tersertifikasi

You can't go wrong staying at the Mercure Woolcock street. Have been staying at this hotel for a few years and for many more to come.

Dear candy2111, Thankyou for a lovely review. Always a pleasure to have you stay with us and we look forward to welcoming you back soon. All the best

Fantastic (as always)

Catatan Tripadvisor 5.0/5

Jeff A Bisnis - Ulasan TripAdvisor tersertifikasi

Mercure Townsville is a great hotel, the team are always friendly and welcome you back each time. Bobbie in the restaurant is a super star, always great to see her smiling. Rooms are clean and very comfortable. Easy parking, great pool, and excellent A/C in the rooms.

Dear Jeff, Thankyou for a lovely review of Mercure Townsville. Always a pleasure to have you stay with us and we look forward to welcoming you back soon. Regards

Dirty, dated and disgusting!

Catatan Tripadvisor 1.0/5

Aubs7163 Keluarga - Ulasan TripAdvisor tersertifikasi

Filthy, dated and disgusting room with hand prints, dirt, dust and broke furniture. The aircon has filthy water marks running down the wall above child’s bed. It hasn’t seen a wall wipe or paint since the 80s. Disgusting state! Room wasn’t dusted, light fittings are yellow in filth, door is sticky and visibly dirty. You’d be better in a hostel!

Dear Aubs7163, Thankyou for your feedback in regard to your recent stay with us at Mercure Townsville. Apologies that our rooms did not meet your expectations. It would be great to know which room you occupied as I would like to investigate the matter further. Kind Regards

Great location

Catatan Tripadvisor 4.0/5

FrequentTraveller189 Bisnis - Ulasan TripAdvisor tersertifikasi

This is my regular place to stay when visiting Townsville for work. The updated room I stayed in this time was pleasant. Although the TV volume didn’t work when I arrived, and even though staff were told nothing happened to fix it. Regular rooms definitely need a refurbishment. The hotel definitely needs some work as it’s tired and it’s showing. It’s central to most things. Car parking available which is great.

Dear FrequentTraveller189, Thankyou for taking the time to review your recent stay with us. We are in the midst of a refurbishment on a large number of our rooms. This will entail several updates that include new flooring, new lighting, new furniture amongst many other changes. Hopefully on your next visit you will notice a vast difference. All the best

Wouldn't stay here again

Catatan Tripadvisor 3.0/5

PBandBV Ulasan TripAdvisor tersertifikasi

Our first impression was that it was nice - big atrium seating and reception area, lush gardens, nice pool, and friendly reception staff. Sadly, from there it went down hill. The room was tiny and the bathroom even smaller. The door to the bathroom couldn't fully open as it hit the toilet. The shower stall was spacious but there wasn't enough conditioner in the dispenser for one person let alone both of us. To access room service you had to scan a QR which would have been impossible for many elderly people such as my mother-in-law who can't use a smart phone due to vision issues. She can use magnification to read a hardcopy menu. There was only one accessible power point in the sleeping/living area. The rooms weren't well insulated and thus we very noisy and there wasn't a phone in the room so if you had a question for reception staff you had to walk back to the Atrium Reception area. Had there been a phone in the room we would have called Reception about the children running back and forth yelling and squealing after midnight. Who wants to get dresses at 1am to make the trek through a garden on a narrow path to ask Reception to contact the lazy, neglectful parents? All in all we didn't think we received value for money.

Dear PBandBV, Thankyou for taking the time to comment on your recent stay with us. Apologies that we did not meet your expectations. Our hotel is currently in the midst of a refurbishment which will entail some significant changes to our accommodation rooms and public area spaces. With the changes in technology we are trying to ensure we keep up with the times and have QR codes for room service like many hotels around the world. We appreciate your feedback and hope to see you again. Kind Regards

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 434 ulasan 8.9/10 Lokasi
  • 1.525 ulasan 5.8/10 Kamar
  • 1.474 ulasan 9.1/10 Pelayanan
  • 48 ulasan 1.4/10 Internet
  • 692 ulasan 6.8/10 Makanan
  • 650 ulasan 5.5/10 Kebersihan
  • 586 ulasan 5/10 Kenyamanan
  • 453 ulasan 6.9/10 Fasilitas

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