Novotel Paris Gare de Lyon 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.6/5 3.225 opiniones

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Novotel Paris Gare de Lyon - Image 1
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2 rue Hector Malot, 75012 PARÍS, Francia

Descripción

Extras del hotel

  • La piscina cubierta climatizada y el gimnasio están abiertos de 7:00 a 23:00 h.

  • Bar y restaurante Olicéa con especialidades mediterráneas

  • Amplias habitaciones en París para un máximo de 4 personas

  • Cerca del Marais, la Bastilla y Accor Arena

  • Conexiones directas a través de la línea 14 del metro a Orly y RER A a Disneyland

Nuestros alojamientos

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Habitación 1

Localización del hotel

Novotel Paris Gare de Lyon

2 rue Hector Malot
75012 PARÍS
Francia

GPS:48.84538, 2.375301

Teléfono
Fax +33 1 44 67 60 60

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Se aceptan mascotas
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

OLICEA

Saboree platos generosos y tapas deliciosas en el entorno provenzal del restaurante Olicéa. Elaboramos cocina mediterránea con productos locales y de temporada.

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Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.6/5  3.225 opiniones

Nota de clientes de Avis 4.5/5

Santiago G. B. Familias - Comentarios confirmados ALL

Dear Santiago, Thank you for sharing your feedback following your stay at Novotel Paris Gare de Lyon. We are delighted that our location was ideal for exploring the city and that you appreciated the complimentary cold drinks in your room. We are also glad that our team was able to quickly resolve the temperature issue in your room to ensure your comfort. Regarding your daughters' access to the swimming pool before your official check-in, thank you for bringing this situation to our attention. We understand your perspective, and we will discuss this with our management team in order to evaluate our current policy and see how we can be more flexible for early arrivals in the future. We hope to have the pleasure of welcoming you and your family back soon for a fully satisfying stay. Best regards, Émile - Quality Service Novotel Paris Gare de Lyon

Nota de clientes de Avis 4.5/5

Guillermo L. Familias - Comentarios confirmados ALL

Dear Guillermo, Thank you for your kind words regarding your recent stay at Novotel Paris Gare de Lyon. We are delighted to hear that you appreciated our location and found your room comfortable. It is wonderful to know that your children enjoyed the pool and the bathtub as well. Your feedback is greatly valued, and we hope to welcome you back for another enjoyable experience in the future. Émile - Quality Service Novotel Paris Gare de Lyon

Nota de clientes de Avis 5.0/5

Miguel A. G. M. Familias - Comentarios confirmados ALL

Dear Miguel, Thank you for your kind words regarding your recent stay at Novotel Paris Gare de Lyon. We are delighted to hear that you appreciated our prime location right next to the station and our modern style. It is also wonderful to know that you enjoyed the cleanliness of our rooms, the complimentary minibar, and our heated swimming pool. Knowing that you would return without hesitation is a great reward for our team. We look forward to welcoming you back in the future. Best regards, Émile - Quality Service Novotel Paris Gare de Lyon

Nota de clientes de Avis 0.5/5

Susana A. M. Familias - Comentarios confirmados ALL

Dear Susana, We thank you for taking the time to share your constructive feedback following your stay with us. We would like to apologize for the inconvenience regarding the layout of our breakfast buffet. Welcoming our guests with specific dietary needs is a matter that we take deeply to heart. Your observations have been immediately shared with our food and beverage manager to evaluate the current setup and study the best organization solutions for our gluten-free selection and the use of utensils. Furthermore, we sincerely regret that communication was difficult during your visit due to the absence of a Spanish-speaking team member at that time. Your feedback is highly valuable to help us perfect our services every day. We hope to have the opportunity to welcome you back and provide you with a fully satisfying experience during a future visit. Best regards, Émile - Quality Service Novotel Paris Gare de Lyon

Nota de clientes de Avis 3.5/5

Antoni E. Parejas - Comentarios confirmados ALL

Dear Mr E, We are pleased to read that you enjoyed several aspects of your stay, including our elevators and the complimentary drinks. We would like to inform that you were upgraded to one of our Executive Rooms. This explains the additional sofa bed, as well as the coffee machine, complimentary minibar, bathrobes and slippers available in your room. Regarding the bathroom, the room category you originally booked may feature either a shower or a bathtub. Unfortunately, it is not possible to select one or the other during the booking process. However, we encourage our guests to let us know their preference at check-in, and we always do our best to accommodate it, subject to availability. Concerning the Wi-Fi, connecting simply requires selecting the "WiFi Guest" network and clicking "Connect", which is the standard system used in many Accor hotels. Guests enrolled in the ALL loyalty programme also benefit from access to our Premium Wi-Fi. We are sincerely sorry about the housekeeping issues you encountered. Your comments have been shared with our Housekeeping Manager so that they can be addressed with the team. Finally, we were sorry to read that you found our breakfast selection limited. We would be grateful if you could reply to this email and let us know what you felt was missing from our buffet. We hope to have the opportunity to welcome you again. Léa – Service Qualité Novotel Paris Gare de Lyon

Calificaciones de nuestro hotel de usuarios de otras webs

  • 1.560 opiniones 9.5/10 Ubicación
  • 1.691 opiniones 7.7/10 Habitación
  • 1.950 opiniones 9.1/10 Servicio
  • 21 opiniones 8.1/10 Internet
  • 893 opiniones 7.3/10 Comodidad
  • 819 opiniones 8.7/10 Desayuno
  • 666 opiniones 8.5/10 Limpieza
  • 344 opiniones 8.3/10 Piscina

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