Mercure Budapest Castle Hill bintang 4

Catatan tamu Avis (Peringkat ALL) 4.4/5 707 ulasan

Jaminan Harga
Terbaik
Mercure Budapest Castle Hill - Image 1
Mercure Budapest Castle Hill - Image 2
Mercure Budapest Castle Hill - Image 3
Mercure Budapest Castle Hill - Image 4
Krisztina Korut 41-43, NTAK:SZ19000364, szálloda, Non, 1013 BUDAPEST, Hongaria

Deskripsi

Keistimewaan hotel

  • Recently renovated full service hotel on a perfect location

  • Let's taste our selection at our The Station Restaurant after a busy day exploring the city

  • Brand new design inspired by the colorful and lively streets of Budapest

  • Professional meeting and event organizers

  • Park your bicycle, motorbike, car or bus comfortably at our hotel's outdoor parking or garage

Akomodasi kami

Lokasi hotel

Mercure Budapest Castle Hill

Krisztina Korut 41-43, NTAK:SZ19000364, szálloda, Non
1013 BUDAPEST
Hongaria

GPS:47.498822, 19.027326

Telepon
Fax +36 1 488 8178

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

THE STATION

Eating with us is the origin of the Hungarian street food culture. Our restaurant offers Bistro & Grill, Fit and Hungarian selection.

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Cari tahu selengkapnya

Peringkat ALL  4.4/5  707 ulasan

Peringkat TripAdvisor  3.9/5  181 ulasan

Mixed views of our stay.

Catatan Tripadvisor 3.0/5

zebedees Ulasan TripAdvisor tersertifikasi

We stayed here as a group of 4 people last week as we wanted to come to Budapest for the Chrismas markets and this was a convieniently located hotel. We arrived on the Thursday afternoon and the check-in was smooth and the rooms were quite comfortable, although the decor wasn't that wonerful. All of the reception staff were friendly and helpful but the problem came when we went for breakfast on the Friday morning. A woman at the door of the breakfast room took our room number and although she initially let us go through, she came up to our table to say that our breakfast was not included and so we would have to pay. I went on my own with her back to her podium and said that I would pay in cash, HUFs. It was the start of our holiday and we had only used the HUFs once so we knew how much we had remaining with detailed receipts of the amount that we had from our currency exchange provider. I was trying to get the right amount in cash for the total that she said and I was starting to give her the amount but she said that it wasn't enough and before I had chance to do it myself, she quickly took some notes out of my hand and insited that it was correct and without giving me the opportunity to check it for myself, then the notes quickly disappeared before I had chance to ask and verify any further, leaving me feeling very uncomfortable and at that point thinking that it was the wrong amount. Back at the table, I, with the help of the rest of our party, counted the remaining notes and discovered that the total did not add up to what we were expecting and we were missing some money. We thought it best to reserve and pay for the other days breakfasts at reception in light of the uncomfortable experience. Also, the price of buffet breakfast in the first place is very high for the standard that it was, and at busy times the room can get very congested with everyone scrambling to get to the buffet.

No Mercure (Accor) customer service

Catatan Tripadvisor 2.0/5

fred146 Ulasan TripAdvisor tersertifikasi

I have stayed here a few times before and had no real issues, but I think this hotel (well, 2 hotels as the Ibis is really part of the same) must have had a new management team or something else... I was allocated room 733 on check-in and here is where the problems started. I was told AT CHECK-IN (not before, terrible communication!) that I could not have my usual pre-authorisation (I prefer to pay for everything in one go at the end rather than have many individual credit card transaction, notwithstanding the points missed out on). This was not to be a problem though - as ALL services in the hotel were closing early anyway because (apparently) a new computer system was being installed! The bar for example closed at 22:00 rather than midnight, even convincing bar staff I had a free drink was hard going (and that was at 21:55). We had not been told at all!! This was not to be the end of my disappointment though - at ca. 02:15 very loud door slamming / shouting was heard outside in the corridor. It appears that the room directly opposite mine had a constant stream of visitors who were very drunk and stopping everybody else around from getting sleep! This went on until 04:00 when even they decided it was time to sleep... Next time I stay in Budapest I will almst certanily never stay here again - any visit to a hotel is only ever as good as your last!

1 night stay

Catatan Tripadvisor 5.0/5

bowers1988 Ulasan TripAdvisor tersertifikasi

Stayed here for 1 night in August. Very nice modern hotel in a decent location. Very nice walk into the centre of Budapest. Staff very friendly and polite.

Dear bowers1988, Thank you for your positive feedback regarding your recent stay at Mercure Budapest Castle Hill. We are delighted to hear that you enjoyed our modern facilities and found our staff to be friendly and polite. We hope to welcome you back soon. Henriette Viglasi-Vincze Deputy General Manager

Really good stay!

Catatan Tripadvisor 5.0/5

Y7068YNnickh Ulasan TripAdvisor tersertifikasi

A very nice stay in a very nice hotel! Room was spacious and clean. Bed comfortable and the shower was also very nice and powerful. Breakfast was okay nothing amazing but good enough. All in all a great stay and would highly recommend.

Dear Nick H, Thank you for your positive feedback. We are delighted to hear that you enjoyed your spacious and clean room, as well as the comfort of our beds. Your comments regarding breakfast will be noted for future improvements. We appreciate your recommendation and hope to welcome you back soon. Henriette Viglasi-Vincze Deputy General Manager

!!

Catatan Tripadvisor 1.0/5

Gio R Ulasan TripAdvisor tersertifikasi

It's the worst hostel I've ever stayed in. The air conditioner in the room doesn't work, the shower is completely open, everything gets wet when you shower, and there's no door or curtain. The window in the room doesn't open. The elevator shakes terribly when moving. Breakfast cost 13 euros per person, even with the discount, they have a terrible breakfast, no taste or choice, even in a 2 star hotel they have better ones. It does not correspond to 4 stars in any way... !!! The price paid does not match the service received. I don't know where the hell they got that room design from. My advice would be: find another hotel.!!!

Dear Gio R, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. I sincerely regret to hear about the issues you experienced, particularly with the air conditioning and the bathroom setup. Your comfort is of utmost importance to us, and we appreciate your comments as they help us improve our services. Regarding the breakfast, I apologize that it did not meet your expectations. We strive to provide a variety of options to cater to our guests' preferences. I assure you that your insights will be taken into consideration as we continually aim to enhance our offerings. I appreciate your candid advice and will ensure that your feedback is shared with the relevant teams. Thank you again for your comments, and I hope for the opportunity to welcome you back in the future under better circumstances. Best regards, Henriette Viglasi-Vincze Deputy General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 422 ulasan 9.2/10 Lokasi
  • 508 ulasan 6.4/10 Kamar
  • 381 ulasan 7.1/10 Pelayanan
  • 10 ulasan 7.1/10 Internet
  • 295 ulasan 4.4/10 Kenyamanan
  • 251 ulasan 7.3/10 Sarapan
  • 194 ulasan 5.7/10 Kebersihan
  • 105 ulasan 8.8/10 Suasana

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Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.