Mercure Budapest City Center Hotel bintang 4,5

Catatan tamu Avis (Peringkat ALL) 4.6/5 1.031 ulasan

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Mercure Budapest City Center Hotel - Image 1
Mercure Budapest City Center Hotel - Image 2
Mercure Budapest City Center Hotel - Image 3
Mercure Budapest City Center Hotel - Image 4
Vaci utca 20, NTAK: SZ19000376, szálloda, 1052 BUDAPEST, Hungary

Deskripsi

Keistimewaan hotel

  • Completely renovated hotel with freshly designed rooms, inspired by Budapest

  • Best location in the heart of the city

  • Brand new Winestone restaurant with unique wine selection

  • Complimentary coffee and tea making facility in the room

  • Free wifi access in the entire area of the hotel

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Lokasi hotel

Mercure Budapest City Center Hotel

Vaci utca 20, NTAK: SZ19000376, szálloda
1052 BUDAPEST
Hungary

GPS:47.494183, 19.052557

Telepon
Fax +36 1 485 3111

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

WINESTONE CITY CENTER

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

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Peringkat ALL  4.6/5  1.031 ulasan

Peringkat TripAdvisor  4.0/5  733 ulasan

Excellent location

Catatan Tripadvisor 4.0/5

madhu931 Keluarga - Ulasan TripAdvisor tersertifikasi

I stayed at this hotel for 3 nights with my daughter whilst visiting the Xmas markets. The location of the hotel is perfect as walking distance to all the markets and also the river Danube . Check in was quick , rooms adequate for a city location and the hotel well maintained. We had breakfast included which was plentiful , fresh and a variety of choices . The hotel has a nice bar . Overall a nice hotel with everything in close proximity.

Dear madhu931, Thank you for taking the time to share your kind feedback with us. I am delighted to hear that you and your daughter enjoyed your visit and that our central location added convenience to your exploration of the Christmas markets and other attractions. It is also wonderful to know that you appreciated the quick check-in process, the variety and quality of our breakfast, and the comfort of our facilities. We are pleased to have made your stay a pleasant one and hope to welcome you back in the future for another memorable visit! Kind regards, Róbert Kovács General Manager

Great location but could be better.

Catatan Tripadvisor 3.0/5

Shortstraw79 Ulasan TripAdvisor tersertifikasi

We have just come back from this hotel after a long weekend in Budapest, and we chose this because of its location. Which is 10/10 when it comes to the location, it is near the bus stop from the airport shuttle, close to the Christmas market and close to the Danube and other restaurants. When first entering the hotel it looks stunning and it is, all warm and charming. The staff were very friendly on check in and check out and they helped us with our bags in storage. Check in was easy. The reason for the score was due to the cleanness of the hotel, the main parts of the hotel were fine but the carpet in our room was dirty with marks on it, the lamp next to the bed also had marks on it, not very good at all. We went to breakfast which is the usual in City centre hotels but where we sat by the front door there was a ledge and it was thick in dust as well as some food bits, something you don't want to see in a food area. Staff in the restaurant were also too triggy happy to take your cups and plates, as in just as you had finished it was taken. I would stay for the location and the reception staff.

Dear Shortstraw79, Thank you for taking the time to share your feedback following your recent stay with us. I am delighted to hear that you enjoyed our central location and found it convenient for your visit to Budapest, including the proximity to the airport shuttle, Christmas markets, the Danube, and local restaurants. It is also wonderful to know that our staff made a positive impression with their friendly service at check-in and check-out. However, I regret to learn that certain aspects of your stay, particularly the cleanliness of your room and the breakfast area, did not meet your expectations. The concerns you raised are certainly not reflective of the high standards of service we strive to provide, and I sincerely apologize for any inconvenience this may have caused. Please rest assured that we are addressing these issues with the relevant departments to ensure that the necessary steps are taken to prevent similar occurrences in the future, and to ensure we consistently deliver the high standards of service we are committed to providing. While I wish your stay would have been entirely perfect, we would be honored to welcome you back and provide you with a fully enjoyable experience on your next visit to Budapest. Kind regards, Róbert Kovács General Manager

Good location

Catatan Tripadvisor 3.0/5

PMHodgson Couples - Ulasan TripAdvisor tersertifikasi

A perfectly fine short stay hotel reminiscent of an airport hotel. The room was clean, the people friendly and the location great. The room was small, overly warm with the window being open the only way to cool things down, then noisy if you did this.

Dear PMHodgson, Thank you for taking the time to share your thoughts following your recent stay with us. I am pleased to hear that you found our location convenient, appreciated the cleanliness of your room, and enjoyed the friendliness of our team. However, I regret that the room temperature did not meet your preferences. While we understand that comfort preferences can vary from guest to guest, we truly appreciate your feedback, which has been carefully noted, and we will consider it as part of our ongoing efforts to enhance the overall experience for our guests. Should your travels bring you back to Budapest, we would be delighted to welcome you again and provide you with an even more comfortable stay. Kind regards, Róbert Kovács General Manager

City centre excellence!

Catatan Tripadvisor 5.0/5

Rob T Couples - Ulasan TripAdvisor tersertifikasi

Room excellent, clean, warm and comfortable! Cleaning staff efficient & quick. Breakfast was tasty, lots of it and the breakfast room staff ever ready to help. We’ll be returning. The reception staff were extremely helpful, had fantastic English skills and booked all our excursions for us. Top marks to Mercure.

Dear Rob T, Thank you for taking the time to share your wonderful feedback following your stay at Mercure Budapest City Center. I am thrilled to hear that you had such a positive experience and that our location, room comfort, and service met your expectations. It is great to know that our cleaning team and the breakfast offerings contributed to your enjoyable stay. I am especially pleased that our reception team could assist with your excursions and provided exceptional service throughout your visit. Your kind words about our staff are truly appreciated, and we will be sure to pass along your compliments. Should your travels bring you back to Budapest, we would love the opportunity to welcome you back for another memorable stay. Kind regards, Róbert Kovács General Manager

Great location.

Catatan Tripadvisor 4.0/5

mccud Couples - Ulasan TripAdvisor tersertifikasi

Good hotel in a great location for visiting all tourist locations in Budapest. Hotel staff were very friendly and helpful. Hotel bar / restaurant had limited food selection, but it was good quality and a good range of wines. Italian restaurant next door served excellent pizzas. The only downside was the room temperature which was far too warm for our liking.

Dear mccud, Thank you for sharing your positive feedback regarding your recent stay at our hotel. I am delighted to hear that our central location made it convenient for you to explore all the wonderful attractions Budapest has to offer, and that you found our team friendly and helpful. Your comments about the quality of the food and wine selection at our hotel restaurant, as well as the pizzas at the neighboring Italian restaurant, are greatly appreciated. However, I regret that the room temperature did not meet your expectations. Guest satisfaction remains one of our top priorities, and your feedback will be noted as part of our ongoing commitment to exceeding our guests' expectations. At the same time, I would kindly encourage you to share any concerns during your stay, so we can promptly address them and ensure a comfortable and enjoyable experience. It was a pleasure having you as our guest, and we look forward to welcoming you back during your next visit! Kind regards, Róbert Kovács General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.268 ulasan 9.5/10 Lokasi
  • 1.097 ulasan 6.3/10 Kamar
  • 911 ulasan 8.8/10 Pelayanan
  • 14 ulasan 7.1/10 Internet
  • 645 ulasan 3.6/10 Kenyamanan
  • 635 ulasan 8.1/10 Sarapan
  • 415 ulasan 8/10 Kebersihan
  • 25 ulasan 7.6/10 Kebugaran/olah raga

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