Sofitel Winter Palace Luxor Hotel 5 stars

Customer review rating (ALL Rating) 4.8/5 2,021 reviews

ALLSAFE approved hotel

Sofitel Winter Palace Luxor
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+ 23 Services

Hotel extras

  • A jewel in the desert

  • A jewel in the desert

  • Exceptional French cuisine

  • Unique exterior and interior design

  • Rich colonial design with the glory of Pharaonic times

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Sofitel Winter Palace Luxor

Corniche el Nile street
17 Cornish El Nile Street, Luxor
11 432 luxor
egypt

Fax: (+20)95/2374087

Check-in from 15h00

Check out up to 12h00

  • CAIRO:  LUXOR

  • LUXOR:  NAT ROAD ASWAN

  • By plane

    LUXOR INT'L AIRPORT At 13km / 8.08 miles - Shuttle paying

  • By train

    LUXOR RAILWAY STATION At 2km / 1.24 miles

GPS:25.6965, 32.63737

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Each of the 86 rooms and 6 suites appeals to a dream deep in your heart, calling on the allure of colonial charm, the distinction of fine woods, elegant materials and harmonious decor. Take in the spectacular view or unwind after a day of adventure.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 68

  • Maximum capacity: 60 people

Find out more

Our guest reviews for
Sofitel Winter Palace Luxor

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5

2,021 reviews

TripAdvisor Rating 4.5/5

1,912 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

luxury in Luxor

TripAdvisor rating 5.0/5

dtraveler94115 30/11/2021 TripAdvisor review

If old world charm, excellent service, and tons on character, are on your agenda, you can't go wrong at the winter palace. This place has it all. Gorgeous grounds in a very palatial setting. A must stay if in Luxor!!

Well located

Customer review rating 5.0/5

Bahaa Z. S. Solo - 24/11/2021 Confirmed reviews ALL

Great Experience.. Reception staff are exceptionally friendly and Great. Mohamed the receptionist was great. Overall Excellent experience. Keep up the Great Job.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Well located on the Nile convenient to the main East Bank sights.

Customer review rating 4.5/5

Anonymous Families - 23/11/2021 Confirmed reviews ALL

I had a wonderful time in your hotel. The room was very comfortable, and the pool offered a relaxing place to relax.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager
Customer review rating 4.5/5

E. E. Business - 23/11/2021 Confirmed reviews ALL

The hotel and the all the staff were wonderful and my group enjoyed their stay to the maximum

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

FABULOUS stay!

Customer review rating 5.0/5

Kristina Couples - 22/11/2021 Confirmed reviews ALL

We LOVED our stay at the Sofitel Winter Palace! Our room was huge and comfortable with a balcony overlooking the Nile. It was perfect for sunset. We were celebrating a birthday and the staff was so kind in delivering a cake and making it special. The whole property is beautiful, clean, and expansive. We only wish we had more time to spend. We had a delicious breakfast In the beautiful dining room. They have a huge selection of food items.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Gorgeous property and wonderful staff

Customer review rating 5.0/5

Jessica C. Families - 21/11/2021 Confirmed reviews ALL

We loved the property. They gave us an amazing complimentary upgrade to a suite. All the staff were very helpful and attentive. The grounds are gorgeous. The breakfast buffet was delicious. Wish we had stayed longer. Keep in mind that even though it's next to Luxor Temple and Valley of the Kings, they are on the opposite bank and only accessible by a long car ride. I didn't realize this until arrival.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Good Place, Great Location

Customer review rating 4.5/5

William O. U. Friends - 18/11/2021 Confirmed reviews ALL

The check-in experience [as a non status guest with Sofitel] was still fantastic. A Welcome beverage offered, an excellent Represenative Mahmoud took care of everything. Offered for us to be seated in the sitting area while he finished the paperwork, walked over to us, presented the necessary paperwork and walked us up to the room. At the same time luggage arrived. Breakfast was nice with a nice assortment of many things. The dining room feels elevated and the breakfast team work hard, eggs to order, French press coffee. Lovely. The Gardens of this historic palace are a real treasure, located behind the hotel, while views in front of the nile are amazing a sunset and sunrise.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Superb Accommodation & Great Service

Customer review rating 4.5/5

Karim H. Solo - 13/11/2021 Confirmed reviews ALL

Although I booked the Classic Garden View room ,the standard of the accommodation was indeed superlative and the room amenities were a great nice surprise . I don t need to talk about the food quality because this is one of the reasons that attracted me to stay at the Sofitel Winter Palace based on a previous F & B experience !

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Well located, hospitable staff

Customer review rating 5.0/5

Hassan A. G. Business - 12/11/2021 Confirmed reviews ALL

Easy checking in and very warm welcome

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Historic building facing the Nile

Customer review rating 4.5/5

Tifenn Solo - 11/11/2021 Confirmed reviews ALL

Beautiful building with old carpets and furniture. I stayed in the old building with a room facing the Nile.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

An Egyptian experience

Customer review rating 5.0/5

Antonella Couples - 01/11/2021 Confirmed reviews ALL

Top quality service and hotel.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Super stay

TripAdvisor rating 5.0/5

321Katrina 30/10/2021 TripAdvisor review

Wonderful friendly staff, and reception Mr Nabil so welcoming and kind. We met the Head of House keeping Mr Emam during our stay and commended him on how amazingly clean our rooms were. We had fresh towels twice a day and super linen, our room was so fresh amd clean everyday was a joy to relax in. Thank you so so much

Dear Valued Guest, It was our pleasure having the chance to host you with us at Sofitel Luxor Winter Palace . Thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. With best regards, Selim SHAWER General manager

Superb traditional charm

TripAdvisor rating 5.0/5

HelenaM1318 21/10/2021 TripAdvisor review

Beautiful hotel, great architecture, attentive service, wonderful gardens, delicious breakfast. We highly recommend this gorgeous and historic hotel even though it needs some renovations in the rooms and more options on the menu of the casual dining.restaurant.

Dear Valued Guest, Firstly, i would like to thank you for your recent stay at Sofitel Luxor Winter Palace. We surely appreciated that you took a few moments to leave us as an excellent feedback about your stay, we are delighted to know that our colleagues succeeded to come up to your expectations. please note that the hotel is planed to have a renovation to be in line with our Guest's expectations .The kind words are passed over to the team, and we look forward to welcoming you back in the close future. Best regards, Selim SHAWER General Manager

Well located, so much spirit and history at this hotel

Customer review rating 5.0/5

Grith S. Couples - 13/10/2021 Confirmed reviews ALL

The welcome, staff and room was excellent.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Perfect stay in a beautiful hotel

TripAdvisor rating 5.0/5

Momokichiboo 09/10/2021 TripAdvisor review

Stayed 6 nights in this beautiful hotel,looking over Nile and facing West Bank. All the people,front office,restautants,bar,pool are very friendly a d efficient. When my wife had Sprain,Butler Ahmed brought her several sticks and also medicine.Now she has recovered fully from Sprain.We sincerely thank him and all the staffs. Looking forward to comjng back.

Dear Valued Guest, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Sofitel Winter Palace hotel and are delighted to read that we were able to match your expectations. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Warm regards, Selim SHAWER General Manager

Best hotel I've ever stayed in

Customer review rating 5.0/5

Desiré S. Couples - 07/10/2021 Confirmed reviews ALL

Luxurious and beautiful surroundings and gardens. Enjoyed our stay tremendously, was worth every cent.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Historic Ambience

Customer review rating 5.0/5

John Couples - 04/10/2021 Confirmed reviews ALL

My first trip to Egypt included Cairo, Luxor and Aswan. All three hotels selected we're constructed over 100 years ago. I wanted to feel like a nineteenth century British traveler and the Winter Palace exceeded my romantic expectations. I will stay here again on my next trip to Egypt.

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

excellent

TripAdvisor rating 5.0/5

NABILAICHOUN Business - 03/10/2021 TripAdvisor review

All was perfect, keep going on this high level of service. The hotel and its garden are wonderful, unique, a real surprise. The view on the Nil is fantastic. I enjoyed the room, the old design. There is a need perhaps to restore the front of the palace (painting).

Dear Valued Guest, Thank you for choosing Sofitel Winter Palace Luxor for your recent visit to Luxor. I would like to sincerely thank you for sharing with us your feedback and letting us know about your recent visit. To receive such praise from our guest is very gratifying and knowing that you enjoyed so much the facilities and services is a reward in itself. . Your positive feedback has been shared with the team, which will encourage them to continue their efforts in this direction. I do hope that we will have the opportunity once again to serve you in the very near future. Best regards, Selim SHAWER General Manager
Customer review rating 3.5/5

Jackie Families - 27/09/2021 Confirmed reviews ALL

It’s very old hotel .big toilet but need some maintenance water on floor every time we use shower. The buffet breakfast was horrible the one good thing is fresh coffee. We stayed 5days they served same breakfast every day and I think they serve leftovers because our 2nd day we noticed some breads had bites and totally not fresh also the egg section is the worst egg we ever had egg is swimming in oil just avoid avoid breakfast not worth any penny. But staff members are very friendly and approachable.also the garden side is very relaxing.

Dear Valued Guest, The vision of our clients is the key to complete guest-satisfaction, therefore we are very grateful for the time you spent writing this review We took good note of your remarks on breakfast ,at Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wessam Farah Guest Experience Manager

perfect

Customer review rating 5.0/5

V. Solo - 25/09/2021 Confirmed reviews ALL

I hope the hotel will be not renovated. It could loose its soul (like the Old cataract unfortunately did...) Just a problem : no business center with a computer for Internet acces. When your telephone is out of service, it is difficult (as it was my experience...)

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Sofitel Winter Palace Luxor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wessam Farah Guest Experience Manager

Our most recent 20 reviews

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