Novotel Sydney Brighton Beach

Avis-klantbeoordeling (ALL beoordeling) 4.3/5 1.003 beoordelingen

Beste prijs
garantie
Novotel Sydney Brighton Beach - Image 1
Novotel Sydney Brighton Beach - Image 2
Novotel Sydney Brighton Beach - Image 3
Novotel Sydney Brighton Beach - Image 4
Cnr Grand Pde and Princess St, 2216 SYDNEY, Australië

Omschrijving

Extras van het hotel

  • Al onze ruime kamers hebben een balkon

  • De meeste kamers bieden prachtig uitzicht op het strand

  • Het onlangs geopende restaurant biedt een ongelooflijk ontbijtbuffet

  • Groot aantal Suites met bad en prachtig uitzicht op de baai

  • Centrale locatie op slechts 14 km van CBD van Sydney en 10 min rijden naar de luchthaven

Onze accommodaties

Boek dit hotel

Hotel locatie

Novotel Sydney Brighton Beach

Cnr Grand Pde and Princess St
2216 SYDNEY
Australië

Gps:-33.960121, 151.156433

Telefoon
Fax +61 2 9556 5119

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.3/5  1.003 beoordelingen

TripAdvisor score  3.6/5  2.400 beoordelingen

Always a great stay , staff amazing , pool area great to relax , location superb, rooms spacious , views spectacular

Tripadvisor-waardering 5.0/5

Kel952 Stellen - Gecertificeerde beoordeling door TripAdvisor

A nightmare whitout windows

Tripadvisor-waardering 1.0/5

Cristian F Gecertificeerde beoordeling door TripAdvisor

Dear Cristian, Thank you for sharing your feedback. I sincerely apologize for the issues you encountered during your stay. I understand your frustration regarding the room assignment, and I’m sorry that the experience did not meet your expectations. As mentioned by the duty Manager, unfortunately, we did not have any family rooms available at the time of your stay, and the only option was the Deluxe Family Room without a window. We do mention in our website information that this room type may not have a view, and we sincerely regret that it didn’t meet your needs. The rooms that you saw available online were twin rooms and are much smaller in size and is considered a down grade of the room that you had originally reserved. I’m truly sorry that your experience with our Duty Manager and the room change process was not handled to your satisfaction. We strive to provide exceptional service, and I will be reviewing this matter internally to ensure our team handles such requests with more care and professionalism moving forward. We greatly value our guests, and I can assure you that we take your feedback seriously to improve our service. Warm regards, Sophie Fontana Guest Experience Manager

Overnight stay

Tripadvisor-waardering 4.0/5

SaleenXTRM Stellen - Gecertificeerde beoordeling door TripAdvisor

Dear Saleen, Thank you for sharing your experience with us. We're glad that we were able to accommodate you at the last minute and that our team provided the full-service experience you were looking for. We understand the frustration of booking challenges, and we’re pleased that we could offer a seamless check-in process when you arrived. We also appreciate your feedback on the room. While we are constantly working to maintain and improve our facilities, we’re glad to hear that the amenities provided a comfortable stay. Your comments about the changing nature of the hospitality industry are truly noted, and we strive to remain personal and service-oriented despite the growing reliance on technology. We hope to welcome you back for another stay, and thank you again for your thoughtful feedback. Best regards, Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach

Vacanza

Tripadvisor-waardering 5.0/5

vagabonda57 Stellen - Gecertificeerde beoordeling door TripAdvisor

Dear Vagabonda57, Thank you for taking the time to tell us about your recent experience at Novotel Sydney Brighton Beach. We are delighted that you had a positive experience during your stay with us. We appreciate the compliments regarding our spacious rooms and the comforts that accompany it. Our team take pride in our hotel to ensure that our guests have a wonderful experience. Please do accept my sincerest apologies pertaining to the standard of cleanliness. Would you be kind enough to contact me to provide further information so I may follow up with our Housekeeping Manager? We thank you for choosing to stay with us at Novotel Sydney Brighton Beach and we look forward in welcoming you back in the near future. Kind regards, Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach sophie.fontana@accor.com

Travaux bruyants non signalés HOTEL VÉTUSTE

Tripadvisor-waardering 1.0/5

tibsl Stellen - Gecertificeerde beoordeling door TripAdvisor

Dear Tibsl, I hope this response finds you well. Thank you kindly for taking the time to tell us about your experience at the Novotel Brighton Beach. We are extremely disappointed to hear that you were underwhelmed by your stay. Please know that we are ever striving to improve the experience of our guests, and are committed to providing them with the highest quality services and facilities. We consider maintaining said services and facilities and the overall standard of operations here at Novotel Brighton beach of the upmost importance. That said we sincerely regret that you feel we fell short in some areas. We are truly apologetic for the temporary closure of the facilities. As you have kindly mentioned we are in the midst of some truly exciting changes in our hotel, as part of our commitment to enhancing our property and services we are currently undergoing renovations and all levels are yet to be completed. Full disclosure of renovations are available on our websites. Your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs. Please be assured that your feedback will be passed on to our Management team are addressing the concerns cited. Would you be kind enough to reach out to me so I can further assist? We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I look forward to speaking with you. Kind Regards Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach H1656-gr@accor.com

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 559 beoordelingen 8.9/10 Locatie
  • 1.031 beoordelingen 7.7/10 Kamer
  • 809 beoordelingen 7.7/10 Service
  • 12 beoordelingen 5.6/10 Wifi
  • 409 beoordelingen 6.5/10 Voorzieningen
  • 290 beoordelingen 5.9/10 Netheid
  • 246 beoordelingen 6.9/10 Zwembad
  • 214 beoordelingen 7.3/10 Ontbijt

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Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.