Novotel Sydney Brighton Beach 4,5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.3/5 585 beoordelingen

Novotel Sydney Brighton Beach - Image 1
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Omschrijving

Extras van het hotel

  • Al onze ruime kamers hebben een balkon

  • De meeste kamers bieden prachtig uitzicht op het strand

  • Het onlangs geopende restaurant biedt een ongelooflijk ontbijtbuffet

  • Groot aantal Suites met bad en prachtig uitzicht op de baai

  • Centrale locatie op slechts 14 km van CBD van Sydney en 10 min rijden naar de luchthaven

Onze accommodaties

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Hotel locatie

Novotel Sydney Brighton Beach

Cnr Grand Pde and Princess St
2216 SYDNEY
Australië

Gps:-33.960121, 151.156433

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

Sands Bar

Unwind at Sands Bar where every hour is golden hour. Settle in with a bite to eat and a refreshing beverage in our newly refurbished space.

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Meer informatie

ALL beoordeling  4.3/5  585 beoordelingen

TripAdvisor score  3.5/5  2.393 beoordelingen

Simply perfect

Tripadvisor-waardering 5.0/5

montrosie Gezinnen - Gecertificeerde beoordeling door TripAdvisor

This was such an amazing overnight stay. The staff were simply a standout. Every single person was welcoming and friendly, all said hello when passing. Food was lovely. The rooms have been refurbished and are 10/10. The pool and restaurant area was such an oasis in the middle of Sydney. We travel frequently to the SCG for sport and will be using this hotel everytime. The Accor plus membership also makes it very worthwhile.

Dear Montrosie, Thank you so much for your wonderful review of the Novotel Sydney Brighton Beach! We are delighted to hear that you had such a positive experience with us. I am truly pleased our staff made a lasting impression and that you enjoyed the refurbished rooms, food, and the relaxing atmosphere of our pool and restaurant area. We are especially grateful for your loyalty as a frequent guest traveling to the SCG, and we look forward to welcoming you back every time you visit Sydney. We're also pleased that the Accor Plus membership added value to your stay! At the Novotel Sydney Brighton beach, it’s truly our mission to be a heartist at every opportunity during the guest's journey. Been a heartist is about leading with your heart. It's using your creativity, innovation and empowerment to heart-warm, spotlight and genuinely connect with all our guests. We look forward to welcoming you again for another magnificent stay. Kind Regards, Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach

Late checkout was great

Tripadvisor-waardering 4.0/5

Graham G Gecertificeerde beoordeling door TripAdvisor

We stayed for one night with a 5PM checkout before a 10PM flight. For $A70, the late checkout was very much worth it. This hotel is quite close to the Sydney airport and is low hastle even in heavy Sydney traffic. The bed was comfortable. The room and facilities that we used were clean and tidy. Breakfast was great. Bar staff on the 1st floor were caring. We received a free cup of coffee when they found out we were waiting for our room to be ready. The only potential improvement opportunity is for the front desk staff to meet any commitment they may make related to texting a customer when their room is ready earlier than expected.

Dear Grahamg, Thank you for taking the time to share your feedback regarding your recent stay at the Novotel Sydney Brighton Beach! We are delighted to hear that you had a comfortable stay and enjoyed the convenience of our late checkout option. It’s great to know that the location worked well for your travel plans and that you found the room clean, the bed comfortable, and the breakfast to your liking. We also appreciate your kind words about our bar staff and their thoughtful gesture with the coffee. We’re sorry to hear about the communication issue with the front desk regarding the room readiness, and we’ll certainly address this with our team to ensure we meet all commitments in the future. We look forward to welcoming you again for another magnificent stay. Kind Regards, Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach

Novotel Weekend

Tripadvisor-waardering 5.0/5

Keith I Soloreis - Gecertificeerde beoordeling door TripAdvisor

A wonderful stay again at Novotel Brighton, front of house so helpful. Being a senior at 83 with a walking cane, they did so much to help Room service just delightful. Only thing missing was there is no clock in the room. Will be there again next year.

Dear Keith, We very much appreciate your comments regarding your stay at the Novotel Sydney Brighton Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It's also a pleasure to hear you enjoyed room service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Best Regards, Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach

Vacanza

Tripadvisor-waardering 5.0/5

vagabonda57 Stellen - Gecertificeerde beoordeling door TripAdvisor

Nel complesso ci siamo trovati bene La camera era spaziosa e il bagno anche Mi ha lasciato un po' perplessa la pulizia Che l'ho trovata un po' carente

Dear Vagabonda57, Thank you for taking the time to tell us about your recent experience at Novotel Sydney Brighton Beach. We are delighted that you had a positive experience during your stay with us. We appreciate the compliments regarding our spacious rooms and the comforts that accompany it. Our team take pride in our hotel to ensure that our guests have a wonderful experience. Please do accept my sincerest apologies pertaining to the standard of cleanliness. Would you be kind enough to contact me to provide further information so I may follow up with our Housekeeping Manager? We thank you for choosing to stay with us at Novotel Sydney Brighton Beach and we look forward in welcoming you back in the near future. Kind regards, Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach sophie.fontana@accor.com

Travaux bruyants non signalés HOTEL VÉTUSTE

Tripadvisor-waardering 1.0/5

tibsl Stellen - Gecertificeerde beoordeling door TripAdvisor

Indigne du groupe ACCOR. Même pas un ibis. Vous réservez une chambre pour 8 heures et vous payez pour cela à notre arrivée 13 heures la chambre n'est pas prête. Nous insistons mais voilà que la catégorie supérieure spa n'est pas disponible. On nous propose un upgrade sans spa, nous finissons dans une chambre spa standard non rénovée. Le temps c'est arrêté en 1976, les commandes de la climatisation dont d'un autre siècle, mobilier en triste état. Le balcon vue mer est d'une saleté sans nom et il faut exiger que quelqu'un vienne le nettoyer en expliquant qu'il y a 200 chambres. La vue mer donne sur le chantier de la piscine et il faut souffrir le bruit du chantier. Évidemment piscine et jacuzzi sont inaccessibles, sans avoir averti le client auparavant. Tâches suspectes aux murs plafonds et sol. Je passerai sous silence les toilettes tellement petite qu'il faut les utiliser la porte ouverte, ou les moisissures dans les joints ou le bouchon du spa. Membre du programme de fidélité nous avons la chance d'avoir un verre d'accueil, mais le bar est fermé, le room service n'est pas joignable au téléphone. Et pour finir on vous amene deux coupes recouverte de film plastique qui ne seront pas retiré par le personnel.Bref payer ce prix pour cela est purement scandaleux.

Dear Tibsl, I hope this response finds you well. Thank you kindly for taking the time to tell us about your experience at the Novotel Brighton Beach. We are extremely disappointed to hear that you were underwhelmed by your stay. Please know that we are ever striving to improve the experience of our guests, and are committed to providing them with the highest quality services and facilities. We consider maintaining said services and facilities and the overall standard of operations here at Novotel Brighton beach of the upmost importance. That said we sincerely regret that you feel we fell short in some areas. We are truly apologetic for the temporary closure of the facilities. As you have kindly mentioned we are in the midst of some truly exciting changes in our hotel, as part of our commitment to enhancing our property and services we are currently undergoing renovations and all levels are yet to be completed. Full disclosure of renovations are available on our websites. Your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs. Please be assured that your feedback will be passed on to our Management team are addressing the concerns cited. Would you be kind enough to reach out to me so I can further assist? We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I look forward to speaking with you. Kind Regards Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach H1656-gr@accor.com

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 471 beoordelingen 9/10 Locatie
  • 914 beoordelingen 7.7/10 Kamer
  • 652 beoordelingen 7.8/10 Service
  • 19 beoordelingen 4.5/10 Wifi
  • 352 beoordelingen 5.3/10 Voorzieningen
  • 273 beoordelingen 6.2/10 Netheid
  • 209 beoordelingen 5/10 Zwembad
  • 175 beoordelingen 7.8/10 Ontbijt

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