The Brighton Hotel Sydney - MGallery Collection 5 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 1.597 beoordelingen

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The Brighton Hotel Sydney - MGallery Collection - Image 1
The Brighton Hotel Sydney - MGallery Collection - Image 2
The Brighton Hotel Sydney - MGallery Collection - Image 3
The Brighton Hotel Sydney - MGallery Collection - Image 4
Cnr Grand Pde en Princess St, 2216 SYDNEY, Australië

Omschrijving

Extras van het hotel

  • Internationaal hotel direct aan Botany Bay met uitsluitend volledige service

  • Enkele min naar Sydney Airport en goede toegang tot het CBD

  • Balzalen en eigen parkeerplaats voor bruiloften en conferenties

  • Mediterraan elegant dineren, informele restaurants en bars

  • Zwembaden, ultramoderne fitness, sauna en stoomruimte

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Hotel locatie

The Brighton Hotel Sydney - MGallery Collection

Cnr Grand Pde en Princess St
2216 SYDNEY
Australië

Gps:-33.960121, 151.156433

Telefoon
Fax +61 2 9556 5119

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Zwembad
  • Parking
  • Huisdieren niet toegestaan
  • Restaurant
  • Rolstoeltoegankelijk
  • Fitnessruimte
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie
  • Roomservice

Ammos Brighton

Niet-contractuele foto

Ammos Brighton reimagines Greek tradition with modern flair. Led by Chefs James Roberts and Peter Conistis, expect refined dishes, fine wines, and a curated drinks list in a European-inspired dining room with sweeping bay views.

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Meer informatie

ALL beoordeling  4.4/5  1.597 beoordelingen

TripAdvisor score  3.6/5  2.411 beoordelingen

Nice Hotel but not perfect

Tripadvisor-waardering 4.0/5

FarAway68510411247 Gecertificeerde beoordeling door TripAdvisor

My wife and I stayed here as we were in Aussie to watch the N.Z Rugby team play Samoa and it was an added bonus the Kiwi team were staying at the same Hotel ! The check in was very friendly and the room very nice and very comfortable bed and nice shower but when paying a lot for a junior suite to have bathroom amenities was a bit disappointing. The views were great but the music was way too loud outside on a Saturday night, hence can't give a 5 star review. The service at Breakfast was great too especially a lady called Lilly , such a nice helpful lady. The food was nice but a bid hard at my age walking up and down steps carrying my plate when I am not the most mobile.

Dear FarAway, Thank you for sharing your feedback. I’m delighted you enjoyed the friendliness at check-in, your room, the views, and especially Lilly’s attentive service at breakfast. I sincerely apologise that the bathroom amenities, loud music on Saturday night, and the breakfast accessibility did not meet your expectations. Your comments are very valuable, and we will review these areas to improve the guest experience. We hope to welcome you back for a more comfortable and relaxing stay in the future. Warm regards, Sophie Fontana Guest Experience Manager The Brighton Hotel Sydney – MGallery Collection

A great ‘coastal holiday’ but in Sydney!

Tripadvisor-waardering 4.0/5

964olivia Gecertificeerde beoordeling door TripAdvisor

Staff were wonderful, particularly check in staff (Sir?) sorry didn’t get his name-but he was fabulous and showed us to our room and looked after us during our 4 night staff. Staff on breakfast remember you and again, look after you. They are friendly and obliging. Facilities are great We had an upgrade for our anniversary and a lovely surprise in room-we were very surprised and happy! Only disappointment was the noise from engagement party on the Sat night, it was BAD, loud music till 11:30-12. (& it was appalling around 10:20pm). There are no personal amenities in rooms (a woman doesn’t want to ask for a sanitary bag (if even they are supplied). There were no signs to request ‘please make up my room’ or ‘do not disturb’. Buffet breaky-have to go all around various locations to get food, not ideal for people with limited mobility, even people in general as there are steps up/down and all around & most of us aren’t as skilled as the wait staff. Charge for barista coffee for breaky was a bit ‘tight’ particularly when this is included at other hotels. Also, we weren’t advised we could order omelettes (would have been nice to know). Main disappointment was housekeeping. There were friendly however they never could do our room. One day at 3pm I called them to request a service and towels were changed, bins weren’t emptied (this was after 3 days). Our first night we had a lady come to do the nightly turndown and we never saw her again for the rest of our trip. A system where housekeeping could see that rooms were emptied and ready for service would be helpful! No placement for heavy lids Room bins not emptied, has to call housekeeping at 3pm-room wasn’t done. No extra blanket in room

Dear Sonya, Thank you for sharing such detailed feedback about your stay. I’m delighted to hear you enjoyed your anniversary upgrade, the surprise in your room, and the warm, attentive service from our team. It’s wonderful to know our staff made a positive impression during your stay. However, I am truly sorry for the aspects of your experience that fell short of the standards we aim to provide. The noise from the engagement party, the lack of personal amenities, housekeeping issues, breakfast arrangements, and other inconveniences you highlighted are not reflective of the experience we strive to deliver. I would greatly appreciate the opportunity to discuss your feedback further and personally address your concerns. Please contact me directly at your convenience so we can ensure these matters are resolved and your experience is properly acknowledged. Thank you again for your detailed observations; your feedback is invaluable in helping us improve. Warm regards, Sophie Fontana Guest Experience Manager The Brighton Hotel Sydney – MGallery Collection

no comment!!!!

Tripadvisor-waardering 3.0/5

Veronica V Gecertificeerde beoordeling door TripAdvisor

Trovo INACCETTABILE che in un paese dove dai la patente a 17 anni vieti ad un 17enne di entrare nella piscina riscaldata o in bagno turco perchè non maggiorenne.Non è un bambino che urla o fa confusione........oltretutto mio figlio era già entrato in piscina e una signorina è venuta a farlo uscire.....è ridicolo e comunque ALMENO mettete un cartello!!!!Per non parlare dei piccioni che ci sono entrati in camera e hanno defecato ovunque....pazienza può succedere ma NON esiste debba aspettare quasi un'ora perchè mi puliscano la camera.....vergognoso!!!!!

Dear Veronica, Thank you for your valuable feedback. I apologize for any frustration caused regarding access to our heated indoor pool. Please note that it is hotel policy that this area is designated as adults-only, which is clearly stated on our website and at the gym entrance. We appreciate your concerns and will review our signage to ensure it is more visible to all guests. Pertaining to pigeons entering your room, we kindly ask guests to keep balcony doors closed when leaving to help prevent this. I also apologize for the delay in housekeeping service and any inconvenience it caused. Please be assured your comments have been shared with the relevant teams to improve our standards. Thank you again for bringing these matters to our attention. We look forward to welcoming you back for a more enjoyable stay. Warm regards, Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach

Vacanza

Tripadvisor-waardering 5.0/5

vagabonda57 Stellen - Gecertificeerde beoordeling door TripAdvisor

Nel complesso ci siamo trovati bene La camera era spaziosa e il bagno anche Mi ha lasciato un po' perplessa la pulizia Che l'ho trovata un po' carente

Dear Vagabonda57, Thank you for taking the time to tell us about your recent experience at Novotel Sydney Brighton Beach. We are delighted that you had a positive experience during your stay with us. We appreciate the compliments regarding our spacious rooms and the comforts that accompany it. Our team take pride in our hotel to ensure that our guests have a wonderful experience. Please do accept my sincerest apologies pertaining to the standard of cleanliness. Would you be kind enough to contact me to provide further information so I may follow up with our Housekeeping Manager? We thank you for choosing to stay with us at Novotel Sydney Brighton Beach and we look forward in welcoming you back in the near future. Kind regards, Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach sophie.fontana@accor.com

Travaux bruyants non signalés HOTEL VÉTUSTE

Tripadvisor-waardering 1.0/5

tibsl Stellen - Gecertificeerde beoordeling door TripAdvisor

Indigne du groupe ACCOR. Même pas un ibis. Vous réservez une chambre pour 8 heures et vous payez pour cela à notre arrivée 13 heures la chambre n'est pas prête. Nous insistons mais voilà que la catégorie supérieure spa n'est pas disponible. On nous propose un upgrade sans spa, nous finissons dans une chambre spa standard non rénovée. Le temps c'est arrêté en 1976, les commandes de la climatisation dont d'un autre siècle, mobilier en triste état. Le balcon vue mer est d'une saleté sans nom et il faut exiger que quelqu'un vienne le nettoyer en expliquant qu'il y a 200 chambres. La vue mer donne sur le chantier de la piscine et il faut souffrir le bruit du chantier. Évidemment piscine et jacuzzi sont inaccessibles, sans avoir averti le client auparavant. Tâches suspectes aux murs plafonds et sol. Je passerai sous silence les toilettes tellement petite qu'il faut les utiliser la porte ouverte, ou les moisissures dans les joints ou le bouchon du spa. Membre du programme de fidélité nous avons la chance d'avoir un verre d'accueil, mais le bar est fermé, le room service n'est pas joignable au téléphone. Et pour finir on vous amene deux coupes recouverte de film plastique qui ne seront pas retiré par le personnel.Bref payer ce prix pour cela est purement scandaleux.

Dear Tibsl, I hope this response finds you well. Thank you kindly for taking the time to tell us about your experience at the Novotel Brighton Beach. We are extremely disappointed to hear that you were underwhelmed by your stay. Please know that we are ever striving to improve the experience of our guests, and are committed to providing them with the highest quality services and facilities. We consider maintaining said services and facilities and the overall standard of operations here at Novotel Brighton beach of the upmost importance. That said we sincerely regret that you feel we fell short in some areas. We are truly apologetic for the temporary closure of the facilities. As you have kindly mentioned we are in the midst of some truly exciting changes in our hotel, as part of our commitment to enhancing our property and services we are currently undergoing renovations and all levels are yet to be completed. Full disclosure of renovations are available on our websites. Your comments are important to the success of our organization, as we rely on you, our guest, to tell us how we are doing and how we can better meet your needs. Please be assured that your feedback will be passed on to our Management team are addressing the concerns cited. Would you be kind enough to reach out to me so I can further assist? We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. I look forward to speaking with you. Kind Regards Sophie Fontana Guest Experience Manager Novotel Sydney Brighton Beach H1656-gr@accor.com

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 621 beoordelingen 8.9/10 Locatie
  • 1.186 beoordelingen 8.1/10 Kamer
  • 995 beoordelingen 7.8/10 Service
  • 8 beoordelingen 3.6/10 Wifi
  • 476 beoordelingen 7.1/10 Voorzieningen
  • 337 beoordelingen 6.4/10 Netheid
  • 295 beoordelingen 8.2/10 Sfeer
  • 288 beoordelingen 7.8/10 Zwembad

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Prijs vanaf, voor 1 nacht voor 1 persoon in de betreffende slaapkamerprijscategorie, exclusief aanvullende services, exclusief ontbijt. Het komt overeen met de laagste openbare prijs inclusief alle belastingen (Sommige belastingen kunnen worden betaald bij aankomst in het hotel (bijvoorbeeld toeristenbelasting) volgens de lokale regelgeving.) voor de betreffende accommodatie die op die dag op de website https://all.accor.com/ te vinden is, voor een verblijf van een nacht in de volgende 20 dagen. Variabel afhankelijk van de periode en beschikbaarheid. De prijs wordt pas gegarandeerd op het moment van de reservering. Alle reserveringen (in het buitenland) zijn betaalbaar in de valuta van het land waar het hotel zich bevindt. Alleen het bedrag, dat bij de reservering is bevestigd in de valuta van het land waar het hotel zich bevindt, is gegarandeerd. Er kan een schatting van de omrekening in uw valuta worden verstrekt, maar dit is niet contractueel. Op het moment van betaling kan uw bank u bankkosten en/of wisselkoerskosten in rekening brengen.