Novotel Wollongong Northbeach 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 3 661

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2-14 Cliff Road, NORTH WOLLONGONG, 2500 WOLLONGONG, Australia

Opis

O hotelu

  • Ocean views, rooms with balconies

  • Heated outdoor pool , fitness centre "Beachside Fitness"

  • Ocean-view dining, outdoor terrace overlooking the beach

  • Your choice of 4 bars North Bar, Adrift Pool Bar, The Frisky Flamingo or Pepe's on the Beach

  • Free bus outside for city shopping and dining

Nasze pokoje

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Lokalizacja hotelu

Novotel Wollongong Northbeach

2-14 Cliff Road, NORTH WOLLONGONG
2500 WOLLONGONG
Australia

Pozycja GPS:-34.414486, 150.900293

Telefon
Faks +61 2 4224 3141

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

PALISADE KITCHEN & BAR

The best quality local produce, prepared in the simplest way.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 3 661

Ocena TripAdvisor  4.1/5  Liczba opinii: 1 212

Stay using our Free Night

Ocena na stronie TripAdvisor 5.0/5

Got2try Opinia zatwierdzona w TripAdvisor

As you will know, Accor has changed alot of there features. Now a free night, means you have to stay 2 nights and one of them is free. Clever concept. Food is now 30% off, no more 50% BUT alcohol we now get 15%. Again clever. We were upgraded on check in. Nice. Still I do miss boot scooting Karl on check in and Marina, but life goes on. Best Accor staff eva. Our room, lovely and clean, bed made to perection. Well done housekeeping. Love how you still have biscuits for your tea, coffee and those cheeky Cockatoos. Love this hotel for that. Hotel has a major update and looking gorgeous. We certainly can't complain at all. 15 out of 10...great service, funny service. Went for lunch, we were given dinner menu's but hey, easliey resolved.

Over priced and a under serviced

Ocena na stronie TripAdvisor 2.0/5

Michael G Opinia zatwierdzona w TripAdvisor

Oh dear. Well I paid $278 for one night and I got a much better deal at a country pub last week where it was quite, clean and reasonable for under $100 which is not the case here. Street noise is not what I expected. TV is so old and I can’t stream my apps like I could at the pub. TV remote control is horrible and not fit for purpose. Carpet is dirty. Room looks like it’s never been painted since new. No microwave. Fridge doesn’t fit the cupboard properly Room is small for price. In the bar area downstairs it was freezing. Had to go back to my room to get a jumper! No hand lotion in the bottle in bathroom. No hand rails in the bathroom or shower. For the price definitely not worth it.

Dear Michael G, Thank you for taking the time to share your feedback regarding your recent stay with us. I am very sorry to hear that your experience did not meet your expectations, and I sincerely apologise that you did not feel you received value for money. I regret that aspects of your room, including the carpet, TV, fridge, and overall size, did not meet your expectations, and I appreciate your detailed comments. These observations have been shared with our management team as part of our ongoing review of facilities and guest comfort. Regarding amenities such as hand lotion, as part of our sustainability initiative, not all items are placed in the room on arrival. This is to reduce unnecessary waste, but all amenities are readily available upon request, and I apologise if this was not made clear during your stay. I also note your comments about the temperature in the bar area and the lack of handrails in the bathroom and shower. We take your feedback seriously and will continue to review areas where we can improve guest comfort and safety. Thank you again for sharing your experience. Your feedback is valuable to us, and we will take your comments on board as we continue to look for ways to enhance both our facilities and overall guest experience. Sincerely, Kind regards, Guest Relations Novotel Wollongong Northbeach

Expensive hotel where nothing seems to work.

Ocena na stronie TripAdvisor 2.0/5

Mikeyeli Opinia zatwierdzona w TripAdvisor

What a terrible hotel, all its systems seem to be broken. Just booking the hotel is difficult, no one on site can take a booking on a Sunday and the booking service you’re directed to is closed. Check in is even more difficult, staff under training can’t answer any questions about the room and aren’t able to sign you up for parking. Most of the information about the booking appears incorrect. Setting up wifi requires you to take the pay option, hopefully undertakings that it will not be charged at checkout are correct. Unruly arguing neighbours aren’t the hotels fault but when they go on their balcony to smoke dope why is our room suddenly full of weed smell. No coffee machine in the room despite being an expensive hotel. Power points at the bed where they are needed are covered up by the bed side tables, requiring furniture to be moved around. No one answers calls to desk or house keeping, just getting some milk to make our own coffee seems impossible. Pretty much every time you need to interact with this hotel, it’s broken.

A little piece of heaven!

Ocena na stronie TripAdvisor 5.0/5

Roving06866213972 Opinia zatwierdzona w TripAdvisor

What a great Hotel- the staff - the food the beds! This was a great hotel and the. Price and location was just right! 15 min walk from the train station- 2 mins to the beach- The room was extra clean and well kept.

Unwelcomed

Ocena na stronie TripAdvisor 1.0/5

Sannine N Opinia zatwierdzona w TripAdvisor

As an All Accor explorer member, who makes a lot of money for my membership, I’d have to say my stay the Novotel is the first time I’ve questioned if I was worth it. The hotel itself is nice enough, only a few minor issues that I didn’t even feel was worth mentioning to them. However the treatment my girlfriend and I received in North Bar on our last night there, from the manager herself made the whole experience just feel disgusting and unwelcoming. Changed my whole view of the hotel and is now safe to say we will not return, if that’s the kind of staff you choose. Earlier that same day we had the loveliest experience with the blonde girl from the pool bar, and the Asian girl who was working at north bar during the day, they were so kind and welcoming and didn’t once make you feel like a hassle, they felt like they truely wanted to help. One of them should be the manager.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 370 Liczba opinii 8.7/10 Lokalizacja
  • 2 272 Liczba opinii 7/10 Pokój
  • 1 677 Liczba opinii 8.3/10 Obsługa
  • 147 Liczba opinii 3.3/10 Internet
  • 989 Liczba opinii 5.6/10 Komfort
  • 683 Liczba opinii 6.1/10 Czystość
  • 492 Liczba opinii 4.1/10 Dobra oferta cenowa
  • 432 Liczba opinii 7.1/10 Śniadanie

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