Novotel Wollongong Northbeach 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 1 806

O hotelu

  • Ocean views, rooms with balconies

  • Heated outdoor pool , fitness centre "Beachside Fitness"

  • Ocean-view dining, outdoor terrace overlooking the beach

  • Your choice of 4 bars North Bar, Adrift Pool Bar, The Frisky Flamingo or Pepe's on the Beach

  • Free bus outside for city shopping and dining

hotel certyfikowany ALLSAFE

Nasze pokoje

Featuring a range of superb accommodation options, Novotel Wollongong Northbeach is ideally placed to offer the perfect beachside break or conference destination. This impressive Wollongong hotel features 204 tastefully appointed guest rooms and suites, w ith Superior options offering ocean views and private balconies. Each room features everything needed for a relaxing stay, including a flat-screen TV with Austar and pay-per-view channels, an iPod dock, WIFI access, a spacious work station and a minibar.

Lokalizacja hotelu

Novotel Wollongong Northbeach

2-14 Cliff Road, NORTH WOLLONGONG
2520 WOLLONGONG
Australia

Pozycja GPS:-34.414486, 150.900293

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Podjazd dla wózków
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne

PALISADE KITCHEN & BAR

The best quality local produce, prepared in the simplest way.

Take advantage of our Flight + Hotel offers

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Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.3/5  Liczba opinii: 1 806

Ocena TripAdvisor  4.0/5  Liczba opinii: 2 793

Pity about the front desk manager

Ocena na stronie TripAdvisor 3.0/5

176richardv Opinia zatwierdzona w TripAdvisor

The front desk supervisor, Trisha, was grumpy and unhelpful. I had booked a city view room and was assigned a dungeon on the opposite side. Another hotel guest also complained about Trisha’s officiousness. The staff on reception looked quite stressed when she was "on duty". After relocating to a city view room, it was quite small, without the sofa that was advertised. Our room cleaner, Mona, did an excellent job. The staff at the Palisades restaurant were terrific, as was the food. Great location.

Great location, but very expensive

Ocena na stronie TripAdvisor 3.0/5

Peter_T1951 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Great location on the beach. rooms clean and comfortable. But be prepared to pay through the nose. Room rate is bad enough, but then they add $25/day for parking in a rabbit warren under the building. This could be avoided by parking outside, where there were adequate spots. Breakfast was OK, but when you only need a cup of coffee and a bowl of muesli, $38 is a bit much. On top of all this, they charge a 1% 'surcharge' for credit card payment. It just seems like you're getting ripped off. Who doesn't use a credit card these days?

Dear Peter_T1951, Thank you for taking the time to share your feedback following your recent visit to Novotel Wollongong Northbeach. We are delighted to hear that you enjoyed our beautiful beachfront location and your room was clean and comfortable. We were, however, disappointed to hear that you did not feel you received your value for money. Please rest assured your valuable comments have been passed onto management to review and address, as we continuously strive to improve the quality of our services. Please do not hesitate to contact our Guest Relations team with any further feedback you may have on how we can improve our guest experience. We hope to welcome you back to Novotel Wollongong Northbeach in the near future. Kind regards, Lucy

Terrible stay

Ocena na stronie TripAdvisor 1.0/5

192zenin Rodziny - Opinia zatwierdzona w TripAdvisor

One of the worst hotel stays I've had. Had dinner at the Palisade restaurant and the food arrived an hour an a half after our booking. In the room, there were cockroaches on the balcony and a large mosquito in the room when we arrived. There was a large wedding and the music was incredibly loud, even with the balcony window closed. Tried to connect to wifi but needed to pay, needed to pay as well for the movies.

Dear Zeni N, Thank you for taking the time to tell us about your experience at Novotel Wollongong Northbeach. We are deeply disappointed to hear that your experience did not meet your expectations. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please accept our sincere apologies for any delays in our Palisade Kitchen & Bar restaurant, and that the noise you encountered from the Wedding affected your stay. For any future stays, please do not hesitate to ask our Front Desk team for a room move, and if occupancy allows we will be more than happy to find an alternative for you via another Hotel Room away from disturbance or noise. Please rest assured that your valued feedback has been passed onto our respective management teams to review and address, to ensure the comfort and wellbeing of all guests is maintained. We hope to have the opportunity to welcome you back to Novotel Wollongong Northbeach in the future. As mentioned, please do not hesitate to reach out to our Guest Relations team for future stays, as we will personally handle your reservation to ensure a more comfortable stay. Kind regards, Lucy

Feeling of space

Ocena na stronie TripAdvisor 5.0/5

Richo12 Couples - Opinia zatwierdzona w TripAdvisor

This hotel has plenty of space with a very large reception area. They have a great spot for pre dinner drinks and the restaurant has a good menu. Easy access for cars. Rooms are a good size and we had one with a balcony and overlooking the beach. Would be a great place for a party.

Dear Richo12, Thank you for taking the time to post a review. We are absolutely thrilled to hear that you enjoyed your recent stay, in particular the layout of our hotel, our food and beverage outlets, our convenient location, and also our room facilities. Please be assured that your comments will be shared with our team, which will serve as an encouragement as we strive to continuously improve the quality of our services. The team at Novotel Wollongong Northbeach look forward to welcoming you back for another pleasant stay. Kind regards, Nadine

Wonderful hotel

Ocena na stronie TripAdvisor 5.0/5

344margaretr Opinia zatwierdzona w TripAdvisor

What a lovely hotel, beautiful from check in to check out. Received a welcome letter prior to stay detailing hotel amenities, restaurant and bar opening times . Booked a one night stay on a Monday night to attend a comedy show at WIN entertainment centre. Arrived at 10 ish hoping to park our car, but room was available so checked in early. Upgraded to ocean view room and as loyalty members received welcome gift of wine and chocolates. Easy walk into Wollongong town centre, overlooking North Wollongong beach, close to cafes and restaurants. Dinner in restaurant was second to none, beautiful food, excellent service. Buffet breakfast very enjoyable. Nicest hotel we have stayed in for a long time.

Dear 344margaretr, Thank you for taking the time to share your feedback, we are honoured to be named the "nicest hotel you have stayed in for a long time"! It is wonderful to hear that you enjoyed your overall stay, and we appreciate your positive comments on the service provided by our staff, the loyalty gifts you received, our convenient beachfront location, and also your dining experiences in Palisade Kitchen & Bar. I will share your comments with our team, as I am sure that this feedback will serve as an encouragement as we strive to continuously improve the quality of our services. The team at Novotel Wollongong Northbeach look forward to welcoming you back again soon, and hope your next visit will be as pleasant as the previous one. Kind regards, Nadine

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 908 Liczba opinii 8.6/10 Lokalizacja
  • 1 547 Liczba opinii 7.1/10 Pokój
  • 1 257 Liczba opinii 7.5/10 Obsługa
  • 81 Liczba opinii 5.2/10 Internet
  • 683 Liczba opinii 5.4/10 Komfort
  • 541 Liczba opinii 5.7/10 Czystość
  • 484 Liczba opinii 4.8/10 Udogodnienia
  • 363 Liczba opinii 3.7/10 Dobra oferta cenowa

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