ノボテル アンバサダー ソウル 江南 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,474 件のレビュー

ベストレートをお約束
ノボテル アンバサダー ソウル 江南 - Image 1
ノボテル アンバサダー ソウル 江南 - Image 2
ノボテル アンバサダー ソウル 江南 - Image 3
ノボテル アンバサダー ソウル 江南 - Image 4
130 BONGEUNSA-RO, GANGNAM-GU, 06124 ソウル, 韓国

説明

ホテルのその他の情報

  • シンノンヒョン駅や COEX 近くの江南地区に位置し、空港へのアクセスも便利です

  • 332 室のモダンな客室と 400 名様まで収容可能な 12 室のビジネスミーティングルーム

  • 各国料理からビストロ料理まで取り揃えた 6 軒のラグジュアリーなレストラン&バー

  • 快適でプライベートな空間にてお客様のビジネスニーズに対応する Web／インターネットコーナーと無料の Wi-Fi

  • プール、ジム、サウナ、ゴルフ練習場（毎月第1月曜日は休業）

当ホテルの客室

Take advantage of our Flight + Hotel offers

Discover
Discover

ホテル所在地

ノボテル アンバサダー ソウル 江南

130 BONGEUNSA-RO, GANGNAM-GU
06124 ソウル
韓国

GPS:37.505258, 127.028829

電話番号
ファックス +82 2-564-4573

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,474 件のレビュー

トリップアドバイザーの評価  4.4/5  2,298 件のレビュー

2025エクセレンス認証

The best receptionist Rosie and experience

トリップアドバイザーの評価 5.0/5

kok man y トリップアドバイザー認証口コミ

The receptionist Rosie is a very nice and friendly lady! No problem with English communication at all and kindly in helping me with my check out process smoothly. Definitely a good service and will come again!

Best check in ever

トリップアドバイザーの評価 5.0/5

민수 신 トリップアドバイザー認証口コミ

When I checked in Rosie helped us to check in. It was really pleasure moments. Also hotel is really closed to Gangnam station which also very pleasant.

Terry Oh, Night Staff, TERRIBLE ATTITUDE

トリップアドバイザーの評価 1.0/5

EmpireSt8 トリップアドバイザー認証口コミ

I am writing to formally complain about the conduct of the night staff, Terry Oh. Late in the evening, I called the hotel to check on my wife, who was outside the property at the time and just arrived back. I simply requested to be transferred to her room and speak with her to ensure she was safe as she is traveling alone. Terry’s response was shockingly inappropriate. He was rude, dismissive, and, most concerningly, spoke on behalf of my wife, stating that she “did not want to talk,” without her having communicated this to him in my presence. His tone was aggressive and condescending, and his behavior went far beyond what is acceptable for someone in a managerial role. I used to work for owners for hotel management companies in US and Asia and never in my life experienced such rudeness. Eventually, I was able to speak to my wife directly by phone and wish her goodnight, which made it clear that Terry had no authority to speak for her or to insert himself in that manner. This is not a minor issue. A night staff has a duty of care, especially during late hours. If a situation had escalated or if something had happened to my wife, his conduct would have been deeply troubling and potentially dangerous. Speaking on behalf of a guest, particularly in a situation involving personal safety, is entirely unacceptable. Terry Oh demonstrated extremely poor judgment and a complete lack of professionalism. Someone with this attitude and decision making should not be representing your hotel, especially overnight when guests are most vulnerable. I would suggest replacing Terry Oh with someone more competent. I strongly urge management to take this matter seriously and to remove this individual from any guest facing or supervisory role. His behavior reflects badly on the hotel, the ownership, and the management group as a whole.

Fantastic check in and welcome service. Thanks Louis and Celine.

トリップアドバイザーの評価 5.0/5

GSChong トリップアドバイザー認証口コミ

It was a fantastic check in experience especially with Louis at the front desk who really looked after us. We had just finished a long train trip from Busan so it was great to see how the door step service from the door to check in was amazing. Staff were so prompt to help us take our luggage off us from the taxi that it made us handsfree immediately. Celine looked after us by taking all of our luggage (and I mean 2 big suitcases and 2 cabin ones) without a single fuss and delivered them to our door. Louis is fluently bilingual and able to deal in both Korean and English. Fantastic initial impression of the hotel (because of staff like Celine and Louis) and I will be back because of it. What an excellent welcome. This is the most professional check in service I have experienced. A wonderful experience to be commended. The room itself is lovely, clean and works very well for a working traveller due to lovely desk space. The restaurant/cafe in the hotel also looks lovely and cannot wait to try.

Dear Valued Guest, First, thank you for choosing to stay at Novotel Ambassador Seoul Gangnam. We are truly grateful for your visit and are pleased to hear that you had a comfortable and pleasant stay with us. We appreciate your kind feedback and are happy to know that our services met your expectations. Your satisfaction is our top priority, and we will continue to work hard to provide the best possible experience for all our guests. We have shared your comment not only with Louis, Celine but also with our entire team, and I am certain that it will serve as a great source of positive motivation for everyone. Thank you very much. We hope to welcome you back to our property in the future and look forward to serving you again soon. Thank you once again for your stay and support. Sincerely, Claire Lee Guest Experience Manager Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

Great hotel in the central Seoul

トリップアドバイザーの評価 5.0/5

Rina K トリップアドバイザー認証口コミ

It’s great to stay in the central Seoul at a reasonable price. Everyone is vey kind and welcoming us. Cafe lounge has a great atmosphere and the food and drinks were great. We were greeted by Louis and he was really kind and welcoming us. Looking forward to staying here and exploring Seoul :) Highly recommend!

Dear Valued Guest, First, thank you for choosing to stay at Novotel Ambassador Seoul Gangnam. We are truly grateful for your visit and are pleased to hear that you had a comfortable and pleasant stay with us. We appreciate your kind feedback and are happy to know that our services met your expectations. Your satisfaction is our top priority, and we will continue to work hard to provide the best possible experience for all our guests. We have shared your comment not only with Louis but also with our entire team, and I am certain that it will serve as a great source of positive motivation for everyone. Thank you very much. We hope to welcome you back to our property in the future and look forward to serving you again soon. Thank you once again for your stay and support. Sincerely, Claire Lee Guest Experience Manager Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 559 件のレビュー 9.1/10 ロケーション
  • 706 件のレビュー 7.3/10 客室
  • 783 件のレビュー 8.5/10 サービス
  • 7 件のレビュー 9.6/10 インターネット
  • 281 件のレビュー 8.5/10 清潔さ
  • 258 件のレビュー 6.6/10 快適さ
  • 255 件のレビュー 9.3/10 朝食
  • 251 件のレビュー 5.9/10 雰囲気

Powered by Trustyou

周辺の他の施設

ソウルのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。