ノボテル アンバサダー ソウル 江南 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,248 件のレビュー

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130 BONGEUNSA-RO, GANGNAM-GU, 韓国, 06124 ソウル, 韓国

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  • シンノンヒョン駅や COEX 近くの江南地区に位置し、空港へのアクセスも便利です

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ホテル所在地

ノボテル アンバサダー ソウル 江南

130 BONGEUNSA-RO, GANGNAM-GU, 韓国
06124 ソウル
韓国

GPS:37.505258, 127.028829

電話番号
ファックス +82 2-564-4573

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,248 件のレビュー

トリップアドバイザーの評価  4.5/5  2,202 件のレビュー

2024エクセレンス認証

快適な滞在

お客さまの声 4.5/5

あや ファミリー - 確認済みレビュー すべて

キレイでスタッフの方も親切でした！ 日本語が話せる方いなかったので少し不安でした。

K. 様 この度は、ノボテル アンバサダー ソウル カンナム ホテルにご宿泊いただき、誠にありがとうございます。 韓国でのお時間はいかがでしたでしょうか？ 私どもはご宿泊いただくすべてのお客様へ、ソウルの中心地であるカンナムにて特別なご宿泊体験をご提供できるよう、最善を尽くしております。 お客様が快適なお時間をお過ごしいただけたのであれば、私どもにとってこの上ない喜びでございます。 改めまして、私どもホテルをお選びいただき、そしてご宿泊後にレビューをお寄せくださったことに、心より感謝申し上げます。 今後も、5つ星ホテルにふさわしいご宿泊体験をご提供できるよう、従業員一同、最善を尽くしおもてなしさせていただきます。 またお目にかかれますことを、心よりお待ち申し上げております。 Kate Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +8…

Great hotel

トリップアドバイザーの評価 5.0/5

DurhamEvvo トリップアドバイザー認証口コミ

Really good hotel...fairly swift check in and really helpful staff memberJini. Large comfortable room with everything you need. Very comfortable bed and great bathroom. Good location near to food street and station allowing easy access to other parts of Seoul.

Dear DurhamEvvo, Thank you for choosing to stay with us at Novotel Ambassador Seoul Gangnam. We sincerely appreciate your kind words about our staff, Jini. We are delighted to hear that our efforts to make your stay more comfortable and special were successful! Your review will be shared with all team members, and such feedback serves as a great motivation for our staff, who are committed to providing consistently high levels of service. If you have any questions or requests, please do not hesitate to let us know at any time. We are here to assist you. It was a pleasure hosting you, and we look forward to welcoming you back for another enjoyable stay in the future. Thank you. SIncerely, Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552

朝食バフェに満足しています

お客さまの声 3.5/5

T. ビジネス - 確認済みレビュー すべて

部屋に備え付けのコーヒーメーカーが使えなかったことが、とても残念です

SHOJI T. 様 この度は、Novotel Ambassador Seoul Gangnam でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。頂戴いたしましたご意見・ご感想をもとに、更なるサービスの向上に尽力してまいります。 またのご宿泊をスタッフ一同、心よりお待ち申し上げております。 Kate Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +8…

立地も良くてホテルも綺麗です。

お客さまの声 5.0/5

匿名 ファミリー - 確認済みレビュー すべて

とても便利でした。また泊まります。

T. 様 この度は、ノボテル アンバサダー ソウル カンナム ホテルにご宿泊いただき、誠にありがとうございます。 韓国でのお時間はいかがでしたでしょうか？ 私どもはご宿泊いただくすべてのお客様へ、ソウルの中心地であるカンナムにて特別なご宿泊体験をご提供できるよう、最善を尽くしております。 お客様が快適なお時間をお過ごしいただけたのであれば、私どもにとってこの上ない喜びでございます。 改めまして、私どもホテルをお選びいただき、そしてご宿泊後にレビューをお寄せくださったことに、心より感謝申し上げます。 今後も、5つ星ホテルにふさわしいご宿泊体験をご提供できるよう、従業員一同、最善を尽くしおもてなしさせていただきます。 またお目にかかれますことを、心よりお待ち申し上げております。 Kate Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +8…

Helpful staff, near gangnam, near train station to visit other parts of Seoul, comfortable room, hearty breakfast

トリップアドバイザーの評価 5.0/5

sleepybabykai トリップアドバイザー認証口コミ

Check-in, check-out - Check-in starts from 3pm korea time, and check-out latest by 12pm - You can deposit your luggage at the level 1 concierge before you check-in, and after you check-out, so that you can visit other places in Seoul after and before your flight respectively Staff - The staff were polite, helpful and able to converse in English - I want to commend a concierge staff who noticed that I dropped my phone in the Uber on Friday, 8 November, before he closed the door. Otherwise I would have lost my phone and memories inside it! - I also want to commend a concierge staff who helped me get back into my room on Friday, 8 November morning. I left my room for a morning gym workout. After returning from my workout, my room was not allowing me to enter with my card. He helped to change to another card which worked. Location - The hotel is conveniently located near Sinnonhyeon Station, with Gangnam just around the area - So you can visit places in Gangnam or other parts of Seoul very conveniently using the subway or train network - To get to and from the hotel and the airport, you can use the (1) all station train network, (2) K-Limousine bus service which stops at the airport and Novotel Ambassador Seoul Gangnam hotel, (3) Uber or other types of taxi Room - Comfortable hotel room - Besides coping with timezone differences, I had no trouble falling asleep. You can draw the curtains close to block out light, switch off the lights in your room, and fall asleep. The rooms are fairly soundproof even with vehicles driving past the street - There are alot of light switches in the room to customise the lighting you want - eg Main room, bathroom, entrance, night lamps (beside your bed; 1 on each side) - Shower gel, shampoo, conditioner, hand wash, body lotions, and a hair dryer are available in the bathroom for use - Shower and face towels are available and changed daily - Bathroom entrance towel to dry your feet is available and changed daily - Please bring your own toothbrush, toothpaste and facial care products - Bathroom - Standing shower, bath tub, Toto toilet bowl. The Toto toilet bowl was great as I got to sit on a warm seat, with adjustable temperature settings. The bath tub was also great at the start and end of my trip, when I had time to spare and wanted to defrost myself now that we experience cold, windy weather in Seoul (November) - Indoor slippers are provided and the housekeeping team changes them daily - Bathrobe is provided if you wish to use, and the housekeeping team changes them daily - 2 bottles of water. The housekeeping team maintains 2 bottles of water in your room daily - Winsaf kettle for boiling water you get from the tap, 2 drinking cups with coaster, 1 microwave oven - Hangers for your clothes, with an ironing board and iron - Laundry is available on request, and requires additional fees - Mini-bar items (ie. items placed above your kettle and in the mini fridge) require additional fees - Power socket - The hotel has 2-pin round and 3-pin power sockets, with USB charging sockets as well. I did not need to use my power socket adapter - Wireless charger - There is 1 wireless charger for your phone - TV channels - You can watch Netflix, Disney and local korean TV shows, or listen to korean songs via the Melon app - A leisure chair with a coffee table for reading - A chair with rollers where you can sit to work on your laptop on the table - Room temperature - My room was cold and I was not able to adjust the temperature higher than 26 degrees celsius, which would have been great on cold days Facilities - Breakfast on the second floor - 0630-1030 (with 1000 for the last entrance). Breakfast is buffet style, with fruits (eg watermelon, grapes, orange, apple, etc), cereals, bread, ham and bacon, different types of soups (at least 4 types of soups, eg cream of mushroom soup), small traditional korean food (eg dimsum, mandu/dumpling), eggs (scrambled, hard boiled, soft boiled, plus 1 special type of egg preparation daily eg tomato egg stir fry), salads, sausages, korean dishes (eg beef stir fry, salmon stir fry, beef bulgogi, etc), coffee and tea. There were so many dishes to try, with peppermint tea (the only non-caffeinated tea available) as a great cooling tea - Gym on the third floor - 0600-2200. The gym was closed on the first monday of every month. You have free weights (dumbbells, 1 olympic bar at the bench press), 1 smith machine, stacked weight machines, 1 pullup & dips station, 1 decline bench, treadmills, cycling and elliptical machines. The gym was not crowded during the 2 times I visited - Sunday evening and Friday morning, so I was able to complete my workout without any challenges - Swimming pool on the third floor. I did not have the time to laze around in the pool or the pool lounge chairs. Do check them out on the third floor if you are interested - Level 1 lobby - The lobby has a few areas for you to sit or stand as you wait for others in your group to arrive

Dear Guest, Thank you so much for taking the time to share such a detailed and comprehensive review of your stay with us. We are truly grateful for your interest in our hotel and for providing such thoughtful feedback. We are delighted to hear that you enjoyed our convenient location, comfortable rooms, and the hearty breakfast offerings. Your kind words about our staff’s helpfulness and attentiveness, especially their efforts to assist you with retrieving your phone and resolving your room card issue, are deeply appreciated. It is always our goal to provide exceptional service, and we will be sure to pass along your compliments to the team members involved. We also value your detailed observations about the room amenities and facilities, including the gym, pool, and dining options. Your descriptions provide wonderful insights, not only for us to continuously improve but also for future guests seeking a similar experience. Your note regarding the room temperature adjustment is duly noted, and we will ensure that this feedback is shared with the appropriate team to enhance the comfort of our guests during colder days. Once again, thank you for your kind and thoughtful review. It is guests like you who motivate us to strive for excellence every day. We hope to have the pleasure of welcoming you back in the near future for another memorable stay in Seoul. Thank you. Sincerely, Kate (Ji-Young) Yoo Guest Experience Executive Front Office Novotel Ambassador Seoul Gangnam 130 Bongeunsa-ro, Gangnam-gu, Seoul, 06124 Korea Tel : +82 (2) 531 6552

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。