Novotel Nantes Centre Gare 4 estrelas

Nota clientes Avis (Classificação ALL) 4.3/5 901 comentários

Novotel Nantes Centre Gare - Image 1
Novotel Nantes Centre Gare - Image 2
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Descrição

Hotel aprovado por ALLSAFE

Extras do hotel

  • Faz parte do centro de convenções e com duas salas de reuniões

  • Restaurante e bar com vista para a marina

  • Perto do centro de Nantes e da estação ferroviária

  • Nova parceria com a RITM (ginásio) para tirar proveito da tarifa com desconto.

  • Área de videojogos e parque infantil para crianças

As nossas opções de alojamento

Localização do hotel

Novotel Nantes Centre Gare

3 rue de Valmy
44000 NANTES
França

GPS:47.213896, -1.542919

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Aceitam-se animais de estimação
  • Transporte de ligação
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
Perto da propriedade
  • Estacionamento

NOVOTEL CAFE

O nosso chef serve as suas sugestões do dia para desfrutar no restaurante ou no serviço de quartos, ao almoço das 12h às 14h30 e ao jantar das 19h às 22h30.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.3/5  901 comentários

Classificação do TripAdvisor  3.5/5  652 comentários

Excellent

Nota Tripadvisor 5.0/5

catherine v Avaliação com certificação TripAdvisor

The hotel is in a very good location. You may walk around the hotel and you don’t need a car. I loved the park we went to and saw the churches. As for the hotel it is very clean and we enjoyed our breakfast and dinner there. The wifi ok. The staff very friendly

Localização

Nota clientes Avis 3.5/5

Anónimo Casais - Comentários confirmados de ALL

Ótimo hotel, limpo e bom ambiente. As camas começam a ficar meio precárias, mas de modo geral impecável.

Senhor M., Agradecemos os seu comentário. Esperamos vê-lo novamente em breve. A Gerência

Novotel Nantes Gare Centre

Nota Tripadvisor 3.0/5

radekv697 Friends getaway - Avaliação com certificação TripAdvisor

The Hotel and staff overall was very good. The staff customer service skills are out of this world. Rooms do look a bit tired. Word of advice don't be put off by bringing your own pillow if possible as the pillows in the Hotel are very flimsy and don't support your neck.

Definitely not coming back

Nota Tripadvisor 2.0/5

Greata L Couples - Avaliação com certificação TripAdvisor

Actually this is our last night in this hotel for hellfest but after stayed in Pullman Tour Paris and Hyatt group in Venice, we fell this hotel is not at their standard. The 1st weekend was ok with ok room but since we arrived after midnight there is no room service, they did not clean the room when we put the housekeeping sign and their housekeeping only available until 2pm. Then now on our 2nd weekend, we are greeted very well by the morning shift cause he still remember us from last weekend, but we got the room 521 and it was dirty especially the window area where there's spider nest with spider of course. compare to previous room there is no plug on the bed side and no soap. Then after days we came back very late cause of hellfest and no one ask us on our room number until last night one of their staff (dark color) asked our room number and we mentioned but it took him more than 5 minutes to check. We are so angry cause it's 4am and just want to go to our room to sleep. We did not wait for him and his reason because he did not see us before and while waiting for elevator, 4 white guys came in and he did not asked them anything. So being asian does matter in this hotel. No hospitality what so ever, so you need to do some re training for him. Maybe because he always on the late shift but being friendly should not be taught when your in hospitality industry. When the review could be ok but he really made our stay very not enjoyable. Aside of that all the morning/afternoon shifts are very welcome and helpful.

Madame, Monsieur, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Novotel Nantes Centre Gare. Nous sommes désolés que la prestation n’ait pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Novotel sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. De nouveau, nous vous remercions pour vos commentaires. Nous vous prions de croire, Madame, Monsieur, en l’expression de nos sentiments les meilleurs. L'équipe réception

Avoid

Nota Tripadvisor 1.0/5

156vaniaa Couples - Avaliação com certificação TripAdvisor

My first time in Novotel and last. We stayed 5 nights during Hellfest and we had the hotel booked for over a year. On arrival we were asked to pay a deposit of 800 euros and that was a discount as it should be 900. When we left we had to pay nearly 100 euros more than what was mentioned on booking.com. We received only one water on arrival and another day even though we were there 5 nights and we were two people. The hand wash finished after one night and was never refilled. This weekend the temperatures were around 40 degrees and we were given a room with faulty aircon. We were in 2 stars hotels with service way beyond this. As soon as we arrived we were scared we would not have a hotel to stay in and we had booked over a year before. Unnacceptable. The locker had an error at a point and even though the staff quickly sorted it out, it gave us a panic attack as our passports etc were there. We never had an apology, on the opposite we were invited to cancel in the most packed weekend of the year (thank you!) and were overcharged. They charged us breakfasts we never had and some tax never mentioned on the booking. The experience  was really not worth the price and I will never chose Novotel again.

Madame, Monsieur, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Novotel Nantes Centre Gare. Nous sommes désolés que la prestation n’ait pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Novotel sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. De nouveau, nous vous remercions pour vos commentaires. Nous vous prions de croire, Madame, Monsieur, en l’expression de nos sentiments les meilleurs. L'équipe réception

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 267 comentários 8.8/10 Localização
  • 417 comentários 5.3/10 Quarto
  • 445 comentários 8.8/10 Serviço
  • 172 comentários 8.3/10 Pequeno-almoço
  • 131 comentários 5.6/10 Limpeza
  • 100 comentários 3.9/10 Atmosfera
  • 99 comentários 6.4/10 Comida
  • 18 comentários 9.6/10 Bar

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