Hotel Mercure Wien City 4 sterren

Avis-klantbeoordeling (ALL beoordeling) 4.4/5 1.339 beoordelingen

Hotel Mercure Wien City - Image 1
Hotel Mercure Wien City - Image 2
Hotel Mercure Wien City - Image 3
Hotel Mercure Wien City - Image 4

Omschrijving

Extras van het hotel

  • Recent gerenoveerd viersterrenhotel geïnspireerd op de Wiener Werkstätte

  • Op slechts 5 minuten lopen van het stadscentrum in het levendige 2e district

  • Uitnodigende kamers met een stijlvol ontwerp en hoogwaardige moderne voorzieningen

  • Gastvrije 24-uurs self-service loungebar met Weense wijnen

  • Uitgebreid ontbijtbuffet met veel regionale producten

Onze accommodaties

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Hotel locatie

Hotel Mercure Wien City

Hollandstrasse 3
1020 VIENNA
Oostenrijk

Gps:48.215123, 16.376181

Toegang en transport

Hoteldiensten

Inchecken vanaf - Uitchecken tot

Op het terrein
  • Parking
  • Huisdieren welkom
  • Rolstoeltoegankelijk
  • Wifi
  • Airconditioning
  • Ontbijt
  • Bar
  • Vergaderzalen
  • 100% niet-roken accommodatie

Wine bar

Onze 24-uurs self-service bar ademt de stijl en charme van het Wenen van rond de eeuwwisseling. Ontspan na een dag vol ontdekkingen met een selectie mooie wijnen, lokale bieren en heerlijke snacks.

Onze beoordelingen van gasten

Onze beoordelingen van gasten

100% gecertificeerde beoordelingen van gasten die echt bij ons hebben overnacht

Meer informatie

ALL beoordeling  4.4/5  1.339 beoordelingen

TripAdvisor score  4.0/5  1.436 beoordelingen

Goed verblijf. Dichtbij het centrum.

Avis-klantbeoordeling 4.5/5

André Stellen - ALL bevestigde berichten

Door de verhoogde vloer in de douche is het voor mensen boven de 185 cm niet mogelijk om onder de stortdouche te staan. Mooie kamer, goede service en vriendelijke personeel.

Dear André, Thank you for sharing your feedback about your recent stay at Hotel Mercure Wien City. We’re delighted to hear that you had a good stay, appreciated our central location, and enjoyed the beautiful room, friendly service, and welcoming staff. We also appreciate your constructive feedback regarding the shower height. We understand that this aspect may cause inconvenience for taller guests, and we will take your comment into consideration for future improvements. Your detailed review helps us continue to enhance our guest experience. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Warm regards from Vienna, Magali Kempes Moll Guest Experience Manager

Uitstekend hotel.

Avis-klantbeoordeling 4.5/5

Johanna Stellen - ALL bevestigde berichten

Zeer tevreden over hotel met name de bedden, schoonmaak, faciliteiten in de kamer en badkamer. Miste een haak om de jas op te hangen. Ontbijt goed, wel prijzig. Locatie prima te lopen naar centrum, openbaar vervoer op paar honderd meter afstand.

Dear Johanna, Thank you for your wonderful feedback! We're delighted to hear that you were very satisfied with your stay, especially with the cleanliness, the bed comfort, and the facilities in your room and bathroom. We also appreciate your comments about the breakfast, location, and the friendliness of our team. We have noted your suggestions for improvement, including the addition of hooks for coats, a wardrobe, more hangers, and the option for a cooler room temperature. Regarding the Wi-Fi, we will work on simplifying the connection process for all devices, and we also appreciate your input about the breakfast offerings and towel changes. Your thoughts on our sustainable initiatives, like not using plastic waste bags, are valuable, and we are continuously working to improve our environmental practices. Thank you again for your feedback, and we look forward to welcoming you back to Mercure Wien City soon! Sincerely, Magali Kempes Moll Guest Experience Manager

Dichtbij het centrum

Avis-klantbeoordeling 4.0/5

Frank Stellen - ALL bevestigde berichten

Zeer aardige frontoffice, wie er ook staat. Dichtbij de innerstad, 10 min lopen.

Dear Frank, Thank you for taking the time to share your feedback! We're happy to hear that you found our location convenient and appreciated the friendliness of our front office team. It's also great to know that you had a smooth check-in experience. We apologize for the issues you encountered with the bathroom size and room temperature. We will definitely look into improving these aspects for future guests. Your comments are valuable to us, and we will work to enhance the overall comfort and facilities. We hope to have the pleasure of welcoming you back in the future! Sincerely, Magali Kempes Moll Guest Experience Manager

Prima locatie, schone en fijne kamer

Avis-klantbeoordeling 4.5/5

Irene Gezinnen - ALL bevestigde berichten

U had een 10 gescoord als u een beter 3e bed had gehad. Vriendelijke receptie, goed 2persoons bed, schone kamer, schone handdoeken en fijne badkamer.

Dear Irene, Thank you for your wonderful review! We’re delighted to hear that you enjoyed our prime location, clean accommodations, and friendly reception staff. We appreciate your feedback regarding the third bed and will certainly take it into consideration as we strive to improve our guest experience. It’s great to know you found the main double bed, bathroom, and towels to your satisfaction. We hope to welcome you back to the Mercure Wien City in the future for an even better stay! Greetings from beautiful Vienna, Magali Kempes Moll Guest Experience Manager

Ok

Avis-klantbeoordeling 3.5/5

Anoniem Vrienden - ALL bevestigde berichten

Ok,zeer vriendelijk

Dear Benny, Thank you for your review! We’re glad to hear that you found our staff very friendly and that your check-in and check-out experiences were satisfactory. We appreciate your feedback on the Wi-Fi speed, breakfast, and overall value for money. We will look into these areas to make improvements and enhance our guests' experience. Thank you again for sharing your thoughts. We hope to have the opportunity to welcome you back and provide a better experience in the future. Sincerely, Magali Kempes Moll Guest Experience Manager

In samenwerking met TripAdvisor

Andere internetgebruikers beoordelen ons hotel

  • 772 beoordelingen 9.5/10 Locatie
  • 917 beoordelingen 6.8/10 Kamer
  • 810 beoordelingen 8.8/10 Service
  • 55 beoordelingen 2.8/10 Wifi
  • 431 beoordelingen 8.1/10 Ontbijt
  • 431 beoordelingen 5.7/10 Comfort
  • 404 beoordelingen 7.8/10 Netheid
  • 142 beoordelingen 3.9/10 Voorzieningen

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