Hotel Mercure Paris La Defense bintang 4

Catatan tamu Avis (Peringkat ALL) 4.2/5 2.305 ulasan

Hotel Mercure Paris La Defense - Image 1
Hotel Mercure Paris La Defense - Image 2
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Hotel Mercure Paris La Defense - Image 4

Deskripsi

Keistimewaan hotel

  • Kamar dan suite luas dengan pemandangan La Défense dan Paris

  • Restoran bistronomi, menu pasar, dan bahan segar

  • Bar Koktail Rooftop Buka Sepanjang Tahun

  • Pusat kebugaran dengan pemandangan dan hammam

  • Ruang pertemuan dekat CNIT Paris La Défense

Akomodasi kami

Pesan hotel ini
Kamar 1

Lokasi hotel

Hotel Mercure Paris La Defense

30 rue Baudin
92400 COURBEVOIE
Prancis

GPS:48.895167, 2.250352

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.2/5  2.305 ulasan

Peringkat TripAdvisor  3.5/5  172 ulasan

Wouldn’t stay again

Catatan Tripadvisor 1.0/5

GregoryB732 Bisnis - Ulasan TripAdvisor tersertifikasi

Heck no never again

Catatan Tripadvisor 1.0/5

W4739LOpatm Ulasan TripAdvisor tersertifikasi

Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to read that your room did not meet your expectations and we would like to extend our sincere apologies for the disappointment you experienced. We have taken note of your comment regarding stains on the carpet. Despite regular deep cleaning with specialized equipment, some marks unfortunately remain, and it does take time before we can fully replace the carpets in all rooms. Please rest assured that this is a matter we are gradually addressing. We also understand your dissatisfaction about the pillowcases missing from the additional pillows in the closet. This is certainly not our standard, and we apologize for this isolated oversight. Regarding the outlets and the room size, we understand these aspects may not have matched your personal preferences. Our rooms follow a specific standard and layout, but your feedback helps us better understand guest expectations. We regret if you felt that your concerns were not properly addressed during your stay. Our team strives to assist all our guests with care and professionalism, and we’re sorry if that did not come across. Once again, we thank you for your feedback, which we take seriously, and we hope to have the opportunity to offer you a better experience in the future. Warm regards, Léonore Wolff Guest Experience Manager

Good value

Catatan Tripadvisor 4.0/5

adelag888 Ulasan TripAdvisor tersertifikasi

Dear Guest, Thank you very much for your excellent rating following your stay at our establishment! We are delighted to read that you particularly appreciated our location, and we will gladly share your feedback with our entire team! We look forward to the pleasure of welcoming you back very soon. Best regards, Léonore Wolff Guest Experience & Quality Manager

Fraud Hotel

Catatan Tripadvisor 1.0/5

Dream39443385905 Keluarga - Ulasan TripAdvisor tersertifikasi

Dear Sir, First of all, please allow us to renew our sincerest apologies for the delay and any inconvenience caused. Following your message sent on May 1st, we immediately took action and responded by email, providing you with a secure payment link to process the refund of the €180 deposit. This link has now been sent twice, but we are still waiting for you to insert your banking details so that the refund can be finalized. We understand your frustration, and we assure you that our only intention is to resolve this matter as quickly as possible. As soon as the form is completed, the refund will be processed without delay. Please don’t hesitate to let us know if you need the link to be re-sent or if you experience any issues completing it. We remain fully at your disposal. Kind regards, Léonore Wolff Guest Experience Manager leonore.wolff@accor.com

Great location

Catatan Tripadvisor 5.0/5

Kanwal A Keluarga - Ulasan TripAdvisor tersertifikasi

Dear Guest, We thank you very much for your excellent rating of our hotel! We are delighted to read your comments and will be happy to share them with all our teams! We hope to have the pleasure of welcoming you again very soon, Best Regards, Léonore Wolff Guest Experience & Quality Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 360 ulasan 8.2/10 Lokasi
  • 950 ulasan 6.1/10 Kamar
  • 1.089 ulasan 8.1/10 Pelayanan
  • 7 ulasan 7.4/10 Internet
  • 373 ulasan 7.4/10 Sarapan
  • 309 ulasan 5.6/10 Kebersihan
  • 218 ulasan 3.6/10 Fasilitas

Diberdayakan oleh Trustyou

Accor Live Limitless

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