Sofitel Algiers Hamma Garden 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.3/5 1.344 görüş

Sofitel Algiers Hamma Garden - Image 1
Sofitel Algiers Hamma Garden - Image 2
Sofitel Algiers Hamma Garden - Image 3
Sofitel Algiers Hamma Garden - Image 4
172 rue Hassiba Benbouali, CEZAYİR, CEZAYİR, 16015 CEZAYİR, Cezayir

Açıklama

Otel ekstraları

  • Beyaz Şehrin merkezinde bulunur.

  • El-Hamma Jardin d'Essai Botanik Bahçesine erişim

  • Terasta kahvaltı.

  • Yarı kapalı havuz

Konaklama olanaklarımız

Bu otelde rezervasyon yaptırın

Otelin konumu

Sofitel Algiers Hamma Garden

172 rue Hassiba Benbouali, CEZAYİR, CEZAYİR
16015 CEZAYİR
Cezayir

GPS:36.750885, 3.072301

Telefon
Faks +213 21 67 31 42

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.3/5  1.344 görüş

TripAdvisor Derecesi  4.4/5  2.096 görüş

2024 mükemmeliyet sertifikası

Excellent stay at Sofitel

Tripadvisor puanı 4.0/5

Luigi D TripAdvisor onaylı yorum

We would like to thank you for your wonderful appreciation following your visit to our Hotel Sofitel Algiers Hamma Garden and are delighted to read that we have lived up to your expectations on this occasion. We hope to have the pleasure of serving you again in the near future! Kind regards, Zola ABDAOUI Guest Experience

service is not good

Tripadvisor puanı 3.0/5

netllama Friends getaway - TripAdvisor onaylı yorum

Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay. It is certainly not the standard we aim to provide at Sofitel Algiers Hamma Garden. We regret the delays during check-in and the issues you faced with the airport shuttle, breakfast, and room conditions. To help us investigate further and ensure this does not happen again, could we kindly ask you to contact our Guest Experience Manager, Abdelhakim Acheche, at abdelhakim.acheche@sofitel.com? Please provide details such as your full name and check-in date so that we can follow up directly. We would be grateful for the opportunity to make things right and would be thrilled to welcome you back for a more seamless experience in the future. Zola ABDAOUI Guest Experience

Perfection

Tripadvisor puanı 5.0/5

Eva A Couples - TripAdvisor onaylı yorum

Dear Madam Eva, We would like to thank you for your wonderful appreciation following your visit to our Hotel Sofitel Algiers Hamma Garden and are delighted to read that we have lived up to your expectations on this occasion. We hope to have the pleasure of serving you again in the near future! Kind regards, Zola ABDAOUI Guest Experience

A Hotel in need of better management

Tripadvisor puanı 4.0/5

Jeffrey F TripAdvisor onaylı yorum

Thank you for taking the time to share your detailed feedback regarding your recent stay at Sofitel Algiers. We are truly sorry to learn that certain aspects of your experience did not meet your expectations. Your comments are invaluable to us as they help us identify areas that need improvement. We sincerely apologize for the inconvenience caused by the absence of soap near the sink, the difficulties in obtaining change, and the miscommunication regarding the complimentary drink. We will review our procedures to ensure clearer and more consistent communication between our front desk and bar teams. Regarding the issue with the shower, we deeply regret the flooding you experienced. This matter has been escalated to our technical team for thorough inspection and a permanent solution. We also understand your concerns about smoking in communal areas. While we strive to cater to the preferences of all our guests, we acknowledge that your comfort was impacted, and for that, we apologize. We will reassess our smoking policies to better accommodate the needs of non-smoking guests while balancing local customs. We are delighted to hear that you appreciated the professionalism and dedication of our staff, particularly the women you mentioned. Your suggestion to have more women in key roles within the hotel is highly valued and will be shared with our management team. Please rest assured that your feedback will be addressed with the relevant teams to enhance staff training and improve the overall management of our services. We hope to have the opportunity to welcome you back and provide you with a flawless experience in the future. Should you decide to return, please do not hesitate to contact us directly, and we will ensure that every detail of your stay is taken care of. Warm regards, Zola ABDAOUI Guest Experience

Old hotel and prehistoric room

Tripadvisor puanı 1.0/5

ismail82 İş - TripAdvisor onaylı yorum

Dear Mr Ismail , Thank you for taking the time to share your feedback regarding your recent stay with us. We are genuinely sorry to hear that your experience did not meet your expectations and that the condition of your room fell short of the high standards we strive to maintain. We take your concerns very seriously, and we would like to assure you that we are currently reviewing our renovation plans to enhance the overall quality of our facilities. Your comments about the room condition and lack of amenities have been shared with our management team, and immediate action will be taken to address these issues. We are, however, pleased to know that you found the bed comfortable, and we regret that this was the only aspect that met your satisfaction. Your feedback is invaluable to us as it helps us identify areas for improvement, and we hope to have the opportunity to welcome you back in the future to provide you with a far better experience. Sincerely, Zola ABDAOUI Guest Experience

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 596 görüş 9.4/10 Konum
  • 842 görüş 7.6/10 Oda
  • 1.900 görüş 9.2/10 Hizmet
  • 22 görüş 6.4/10 Wifi
  • 399 görüş 7.9/10 Hijyen
  • 309 görüş 8.2/10 Otel Donanımları
  • 229 görüş 8.7/10 Kahvaltı
  • 126 görüş 8.2/10 Havuz

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Cezayi̇r şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.