Sofitel Algiers Hamma Garden 5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.3/5 1.338 görüş

Sofitel Algiers Hamma Garden - Image 1
Sofitel Algiers Hamma Garden - Image 2
Sofitel Algiers Hamma Garden - Image 3
Sofitel Algiers Hamma Garden - Image 4

Açıklama

Otel ekstraları

  • Beyaz Şehrin merkezinde bulunur.

  • El-Hamma Jardin d'Essai Botanik Bahçesine erişim

  • Terasta kahvaltı.

  • Yarı kapalı havuz

Konaklama olanaklarımız

Otelin konumu

Sofitel Algiers Hamma Garden

172 rue Hassiba Benbouali, CEZAYİR, CEZAYİR
16015 CEZAYİR
Cezayir

GPS:36.750885, 3.072301

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.3/5  1.338 görüş

TripAdvisor Derecesi  4.5/5  2.077 görüş

2024 mükemmeliyet sertifikası

Good option re business in Algiers

Tripadvisor puanı 4.0/5

Ibbee TripAdvisor onaylı yorum

Good option for business in Algiers, with large, clean comfortable rooms & beds, (bathroom a bit dated, and would prefer larger shower & no bath 🤷‍♂️), yet otherwise all more than acceptable/required. Also, centrally located, with decent Wi-Fi, and all necessary amenities, backed up by generally some excellent & professional service - compliments especially to professionalism of the front desk staff, as well as bar manager 👍!

Thank you very much for your feedback! We greatly appreciate your positive comments about your stay at the Sofitel Algiers Hamma Garden. We are delighted to hear that you found the rooms to be large, clean and comfortable, and that the service from our reception staff and bar manager met your expectations. Your mention of their professionalism is particularly gratifying to our team. We take note of your remark regarding the bathroom and will take it into account when looking to make future improvements, with the aim of meeting guests' preferences for larger showers rather than bathtubs. It is great to hear that our central location and reliable Wi-Fi contributed to your overall positive experience. We look forward to welcoming you back on your next visit! Zola ABDAOUI Guest Experience.

Poor service and smelly carpets

Tripadvisor puanı 1.0/5

355zarag TripAdvisor onaylı yorum

I do not recommend Sofitel Algiers Hamma Garden. The front desk staff member who spoke English well had a lot of attitude, and I wish I knew his name. He was thin, quite tall, bald, and had a mustache. He asked for my partner’s passport, and when I asked him if he also wanted mine, he replied that if I was staying at this hotel, then he needed my passport too. His tone was harsh. I responded that when he asked my partner, I thought it might be like some hotels in certain countries where one passport is enough. He asked me in which countries they don’t ask for everyone’s passport. It is true that some countries don’t require both passports. For instance, Canada, the United States, the European Union (Schengen Area), Australia, and New Zealand. The guy acted unprofessionally, trying to assert his knowledge of the hotel industry worldwide. I was standing right next to my partner, and he wished him a happy stay but completely ignored me, as if I didn’t exist. I found that very disrespectful. Additionally, every floor and room had a terrible smell, with old, musty carpets. We requested to change our room twice, but it remained unsatisfactory, and we had no other options. The service was slow overall. We stayed at other hotels in town where the service and facilities were far better. Avoid Sofitel Algiers Hamma Garden.

Thank you for sharing your feedback regarding your recent stay at Sofitel Algiers Hamma Garden. We value all guest input as it helps us improve our services and ensure a better experience for everyone. We regret that your experience did not meet your expectations and are genuinely sorry to hear of the issues you encountered with our front desk service. Professionalism and courteous interaction are fundamental principles we strive to uphold, and we will be addressing your comments with our team to prevent any recurrence of the behavior you described. We apologize as well for the inconvenience caused by the room condition and the overall ambiance. Your remarks about the carpets and room environment will be taken into consideration, as we are committed to maintaining a pleasant and comfortable atmosphere for our guests. Additionally, we will review our housekeeping and maintenance procedures to ensure they align with Sofitel’s high standards. Thank you once again for your valuable feedback. Do not hesitate to contact us directly at h1540-gr@sofitel.com. We hope that you will give us another chance to welcome you in better conditions during a future stay. Best regards, Zola ABDAOUI Guest Experience.

iyi konaklama

Avis müşterileri puanı 4.0/5

Uhc İş - ALL için doğrulanmış yorumlar

Merhabalar, Tek eksiğiniz uluslararası Sofitel v.b. otellerinizde konaklama yaptığımız için "Kahvaltı" konusunda çeşit azlılığınız. Ağırlıklı "tatlı" kategorisi evet başarılı ama diğer soğuk ve sıcak kategorilerinde ne yazık ki Sofitel için yeterli değil. Bunun dışında Oda ve otel imkanlarınız FEVKALEDE başarılı buldum.

Değerli Misafirimiz, Son konaklamanızla ilgili geri bildiriminizi bizimle paylaştığınız için teşekkür ederiz. Odalarımızı ve otel olanaklarımızı son derece etkileyici bulduğunuzu duymak bizi çok mutlu etti. Kahvaltı seçenekleriyle ilgili yorumlarınızı içtenlikle takdir ediyoruz. Tüm misafirlerimizin farklı beklentilerine uygun geniş bir yelpaze sunmak için sürekli çaba gösteriyoruz. Soğuk ve sıcak kategorilerde çeşitliliğin artırılması yönündeki öneriniz bizim için çok değerli ve bu konuyu mutfak ekibimizle birlikte dikkatle gözden geçireceğiz. Geri bildirimleriniz bizim için son derece değerlidir ve sizi en kısa zamanda, daha da keyifli bir deneyim için tekrar ağırlamayı sabırsızlıkla bekliyoruz. Saygılarımızla, Abir BOUAOUD Guest experince

Many thanks to abir for being professionnel in her job, i wil ne back for business

Tripadvisor puanı 4.0/5

foura m İş - TripAdvisor onaylı yorum

Many thanks to abir the guest experince for her professionnel job,i booked for one night but because of her i stayed for two nights. Perfect suite and good environnement, thankful for the quality of service.. i wil back for sure to this hôtel and good staff but the staff of swimming pool must ne changed

Dear Mr Foura, Thank you very much for your thoughtful feedback and for taking the time to commend our service. I am delighted to hear that my efforts contributed to your extended stay and that you enjoyed the suite and the overall environment. We are pleased to know that you appreciated the quality of service. Please be assured that your comments regarding the swimming pool staff have been noted and will be addressed as part of our ongoing commitment to enhance guest experiences. We look forward to the opportunity of welcoming you back to our hotel in the future. Best regards, Abir BOUAOUD Guest Experience

Very good

Tripadvisor puanı 4.0/5

sbrighton1 Friends getaway - TripAdvisor onaylı yorum

Would be a five but unfortunately they do not enforce the no smoking at the pool and corridors. Otherwise excellent. Great valets at entrance, effective concierge with widely spoken English. Great restaurant choices although expensive. Clean and modern rooms and helpful cleaners.

Dear sir, Dear Madam, Thank you for taking the time to share your feedback. We are delighted to hear that you had a very good stay with us and appreciated our valets, concierge service, restaurant choices, and the cleanliness and modernity of our rooms. We regret to learn about the smoking issue at the pool and corridors. Please be assured that we take such concerns seriously and will reinforce our no-smoking policies to ensure a more comfortable environment for all our guests. Your positive comments about our team and services are much appreciated and will be shared with our staff. We strive to provide an excellent experience, and your feedback helps us to continually improve. We hope to have the pleasure of welcoming you back in the near future and to make your next stay truly outstanding. Kind Regards, Malissa HAMANE Guest Experience

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