Sofitel Algiers Hamma Garden bintang 5

Catatan tamu Avis (Peringkat ALL) 4.2/5 1.288 ulasan

Sofitel Algiers Hamma Garden - Image 1
Sofitel Algiers Hamma Garden - Image 2
Sofitel Algiers Hamma Garden - Image 3
Sofitel Algiers Hamma Garden - Image 4
172 rue Hassiba Benbouali, ALGIERS, ALGERIA, 16015 ALGIERS, Aljazair

Deskripsi

Keistimewaan hotel

  • Located in the heart of the White City.

  • Access to Botanical Garden El-Hamma Jardin d'Essai

  • Breakfast on the terrace.

  • Semi-covered pool

Akomodasi kami

Lokasi hotel

Sofitel Algiers Hamma Garden

172 rue Hassiba Benbouali, ALGIERS, ALGERIA
16015 ALGIERS
Aljazair

GPS:36.750885, 3.072301

Telepon
Fax +213 21 67 31 42

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.2/5  1.288 ulasan

Peringkat TripAdvisor  4.4/5  2.123 ulasan

Sertifikat keunggulan 2024

WORST HOTEL EVER

Catatan Tripadvisor 1.0/5

Frank R Ulasan TripAdvisor tersertifikasi

This is the worst hotel I have ever spent in. They ran my card in pretence of pre authorisation and refused to refund my money despite promising to do so. The manager Mr. Abdel Hakim is a liar. I would never recommend this hotel to anyone.

Thank you for sharing your feedback, although we are truly sorry to learn that your experience did not meet your expectations. We fully understand your frustration regarding the pre-authorization process and sincerely apologize for any inconvenience caused. Please note that pre-authorization is a standard procedure in hotels worldwide to guarantee reservations. However, if you encountered an issue with the release or refund, we kindly invite you to contact us directly with your details so that we may review the situation and resolve it promptly. Guest satisfaction is our top priority, and we deeply regret that you did not feel the level of service we strive to deliver. We sincerely hope to have the opportunity to restore your confidence in us during a future stay. Kind regards, Zola ABDAOUI Guest Experience

Perfect hotel for business.

Catatan Tripadvisor 5.0/5

thomaswD5317JO Bisnis - Ulasan TripAdvisor tersertifikasi

Nice hotel with view on the Algers botanical garden. Room with space and very comfortable bed. Breakfast is a must a lot of choice.

Dear Sir Thomas, We would like to thank you for your wonderful appreciation following your visit to our Hotel Sofitel Algiers Hamma Garden and are delighted to read that we have lived up to your expectations on this occasion. We hope to have the pleasure of serving you again in the near future! Kind regards, Zola ABDAOUI Guest Experience

Great place to relax

Catatan Tripadvisor 4.0/5

dunkthegenius Couples - Ulasan TripAdvisor tersertifikasi

Just completed a 3 night stay and had a lovely time. Everything was clean and well presented. Room was very nice and spacious (shower was the best I have experienced in a hotel. Had a massage with Zahia and was very impressed, was possibly one of the best out of 1000’s that I have had!! Worth going back for the massage alone. Couple of small complaints, drink service around the pool seemed a little bit selective - they should check on every guest for drinks. The buffets selection of warm food was very underwhelming, salads and cold items were superb. The pizzas at the pool bar were amazing, could do with a few extra choices All in all we would recommend and would go back - thank you

We greatly appreciate the time you have taken to share your appreciation of your recent stay at our hotel Sofitel Algiers Hamma Garden, we strive to exceed the expectations of our customers and your feedback will assist us in this process. We thank you once again for choosing our hotel and for your constructive criticism which we will take into account. We hope to have the pleasure of serving you again in the near future. Kind Regards, Zola ABDAOUI Guest Experience

Review of the hotel staff and management:

Catatan Tripadvisor 5.0/5

Halim D Ulasan TripAdvisor tersertifikasi

Review of the hotel staff and management: I would like to express my sincere thanks to all the hotel staff and management for the exceptional welcome and the high quality of service I received throughout my stay. A special thank you to Karima, Mustapha, Othmane, Imen, Madiha, and Houda, who demonstrated exemplary professionalism, great availability, and constant kindness. Their attention to detail and courteous attitude greatly contributed to my comfort and satisfaction. I would also like to commend the impeccable work of the housekeeping staff, who were always discreet and efficient. My room, number 545 on the 5th floor, was maintained daily with great care and precision. My thanks also go to the hotel managers, for the quality of their leadership, the smooth organization of services, and the high level of professionalism that prevails throughout the establishment. Their discreet yet attentive presence is a true guarantee of excellence. Thanks to this wonderful team, I had a most pleasant stay, which I will not hesitate to recommend. With my highest regards, D.AH

We would like to thank you for your wonderful appreciation following your visit to our Hotel Sofitel Algiers Hamma Garden and are delighted to read that we have lived up to your expectations on this occasion. We hope to have the pleasure of serving you again in the near future! Kind regards, Zola ABDAOUI Guest Experience

Disapointing hotel, don‘t go there

Catatan Tripadvisor 2.0/5

MarvMark Bisnis - Ulasan TripAdvisor tersertifikasi

I’d give 2 stars for this „supposed-to-be“ Five Stars Hotel (180€/night incl. breakfast!). The interior of the rooms are a complete disaster. Old furniture out of place and hastily patched together - everything wobbles, and cable ties do their job. In the rooms the beds are good, the rest is bad. The body lotion in the bath room is rancid and clumped. Food is ok. Pool is good. Gym is ok (but a bit old, too). Stuff is friendly (not all of them) and aware of the situation - regrets and resignation are the answers. Within Accor Group, who took the decision not to invest in this hotel since the last 2-3 decades? Sofitel is the flagship of the Accor Group! For me it‘s not understandable, especially when I look to the standard of other Sofitels around the world. Next time in Algiers I‘d try Hilton.

Dear Mr. Mark, Thank you for taking the time to share your experience at our establishment. We are sincerely sorry to hear that your stay did not meet your expectations, especially considering the high standards associated with the Sofitel brand. Your detailed feedback is valuable and has been shared with our management team. The issues you raised (from the condition of the furniture to the quality of the courtesy products) are taken very seriously. It is clear that some facilities require immediate attention, and we deeply regret that these shortcomings impacted your impression of our hotel. We are, however, pleased that you appreciated the comfort of the bed, the pool, and the courtesy shown by some members of our staff. We sincerely apologize if this level of service was not consistent throughout your stay. We understand your disappointment, especially as you seem to be familiar with the high standards of other Sofitel properties around the world. Please rest assured that your comments are helping to accelerate the ongoing discussions around the investments needed to restore our hotel to the level of excellence it deserves. We truly hope to have the opportunity to regain your trust during a future stay in Algiers. Whether with us or elsewhere, your satisfaction must remain the priority. With all our respect, Zola ABDAOUI Guest Experience

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 410 ulasan 9.1/10 Lokasi
  • 629 ulasan 6.2/10 Kamar
  • 1.405 ulasan 8.3/10 Pelayanan
  • 15 ulasan 8/10 Internet
  • 365 ulasan 6.8/10 Suasana
  • 307 ulasan 6.8/10 Kebersihan
  • 252 ulasan 6.8/10 Fasilitas
  • 190 ulasan 8.1/10 Sarapan

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