Novotel Marne la Vallée Noisy le Grand 4성

고객 평점 (ALL 평가) 4.0/5 1,115 리뷰

Novotel Marne la Vallée Noisy le Grand - Image 1
Novotel Marne la Vallée Noisy le Grand - Image 2
Novotel Marne la Vallée Noisy le Grand - Image 3
Novotel Marne la Vallée Noisy le Grand - Image 4

호텔설명

호텔 추가 정보

  • A 10-minute walk from the RER A to Disneyland Paris or Paris

  • Via the A4: DISNEYLAND PARIS is 12.5 miles away, PARIS is 8.5 miles away.

  • Restaurant and bar on site

  • Enjoy a simple, authentic cuisine in our GourmetBar,

  • 830m2 Convention Center, 220-seat conference hall, secure covered car park

숙박

호텔 위치

Novotel Marne la Vallée Noisy le Grand

2 Allée Bienvenue
93885 NOISY LE GRAND
France

GPS:48.838469, 2.542438

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

GOURMETBAR

It's all in the name! In our GourmetBar, you enjoy a simple, authentic universal or local cuisine. Our ingredients are local products... it's better for the taste buds and for the planet.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.0/5  1,115 리뷰

TripAdvisor 평가  3.5/5  875 리뷰

Not replying to emails

트립어드바이저 평점 1.0/5

budgettravellerkat 가족 - TripAdvisor 인증 리뷰

I've attempted to contact your customer service team multiple times, but I have not received any response regarding our refund and cancellation. No etiquette in responding in e-mails. Very inflexible hotel so we won’t be recommending! Avoid this hotel!

The staff was not cultured, 🙄, the manager on duty on 4september was terrible. No managerial skill. Poor

트립어드바이저 평점 1.0/5

Mikelocakes Friends getaway - TripAdvisor 인증 리뷰

Spent allot of money for a group booking. Customers service was terrible. Rooms uncleaned. Staff was very aggressive. Parking is not free. We kept recharging keys. Paperkeys were not practical. Manager on duty was very arrogant. Other customers complained to us when we finally voiced our complaints.

Cher Monsieur, Nous vous remercions infiniment d'avoir porté ce problème à notre attention. Nous vous prions de bien vouloir nous excuser pour la façon inacceptable dont vous avez été traité. Garder nos clients satisfaits est notre motivation première et je voudrais solliciter une autre chance pour le prouver. Cordialement. Cindy RIBEIRO Responsable évènementiel et expérience clients Novotel Marne la vallée

Mehdi's help was the best part of our stay.

트립어드바이저 평점 5.0/5

Sajjad A TripAdvisor 인증 리뷰

Very warm welcome. Mehdi was there to greet us for a late night check in. He was super helpful and went out of the way to make sure our kids would go right to bed late night. A very kind soul and professionally pleasent to deal with. I'd give more stars if I could for Mehdi. Thank you

Chère madame, cher monsieur, Merci beaucoup pour votre commentaire positif et d’avoir pris le temps de publier cet avis. Je suis content d’apprendre que vous avez vécu une excellente expérience client et j’ai hâte de lui montrer ce beau témoignage. Encore merci pour votre commentaire, au plaisir de vous accueillir à nouveau lors de votre prochain séjour. Cindy RIBEIRO Responsable évènementiel et expérience clients Novotel Marne la vallée

Not safe!

트립어드바이저 평점 2.0/5

11dkc 가족 - TripAdvisor 인증 리뷰

Not Safe Hotel. Personal belongings get stolen from the hotel, there is no security. During breakfast, 3 men came from outside into the (full) restaurant, stole our bag and ran away. All this happened despite the reception and restaurant staff. And can also be clearly seen on the camera images. It is very shocking and the hotel did nothing about it.

Dear Madam/ Sir Thank you for your review. First of all, we apologize for your mixed experience with us. The management team was well aware of what happened to you, we did everything possible to help you, until taking time with the office and translating your exchanges. For the cameras we cannot exploit them without a request from law enforcement. We are still waiting for a return from them. Security is paramount in our establishment, which is why we have a security guard at night and on weekends, from 11am. We made the express request to set up this security guard as of 8 am, with immediate effect. Again we apologize for this incident, please receive our best regards. Cindy Ribeiro, Event manager and customer experience Novotel Marne la vallée Noisy le grand

Novotel Marne La Vallee Noisy le Grand

트립어드바이저 평점 3.0/5

Joseph C TripAdvisor 인증 리뷰

Stayed at this hotel 3 nights from 28 May 23. The rooms are big and nice. Good amenities. Breakfast could improve with a variety of eggs. We had scrambled eggs everyday, but there were eggs avail for us to self-boil. The location is good, away from the hustle bustle crowded city. 5 minutes walk to a nearby restaurant, supermarket, and the RER train station. Convenient to Designer outlets and Disneyland The front office staff are clustered in a little corner as the Reception is an extended part of a Bar. A little wierd but not an issue. Most of the time the front line staff are chatting amongst themself but is attentive although not very helpful. However one receptionist stands out - Ms. Valerie Lam, who is always alert and quick to attend to guests, On A few occasions, as we approach, we could see a ready smile and goes out of her way to help. As first timer in this hotel, Valerie, actually walked us to the front door to show us the directions to nearby restaurants and the RER train station. appreciate

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 520 리뷰 6.9/10 위치
  • 988 리뷰 6.1/10 객실
  • 1,048 리뷰 7.6/10 서비스
  • 15 리뷰 7.1/10 인터넷 가격
  • 456 리뷰 5.4/10 청결도
  • 448 리뷰 6.7/10 조식
  • 192 리뷰 4.9/10 편의 시설

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