Very convenient during the film festival Lumière in October. Staff is helpful and polite. Rooms are clean and neat. Standard Plus kind of hotel. Subway station is very close if you need to go downtown. They will see us again.

Havíamos solicitado um quarto com 2 camas em quarto não fumante, recebemos um quarto fumante com uma cama de casal, solicitamos alteração, a qual só poderia ser feita no último dia de viagem, pois o hotel estava lotado, conforme informação da recepção. A máquina de café do quarto não funcionava. Por ser um hotel mercure outras opções deveriam ter sido dadas.

The room was large, comfortable, really good for my wife and I. The staff was very friendly and professional. The only thing negative is that the breakfast is too expensive. Otherwise we use this hotel each time we come in Lyon, because it is very next our children home.

The room was really OLD and Hot inside even with window open, NO AC in the room. Bad quality bed I have stay in few Mercure Hotel in LYON and was satisfied but this one didnt meet my expectations at all.

Which I really like in Mercure hotels that rooms are well sized and the beds are always super comfy! It was true also at this hotel. There couldn't be any complaint about the comfort and cleaness of the room and the whole hotel. We spent only one night and -for the first time- received a privilgie room, I think it was even bigger and had free drinks in the mini bar, free tea and coffee making facilities (good quality Nespresso machine!) wide range of toiletries in the bathroom, couldn"t wish more for good night sleep. Unfortunately we have not tried the breakfast as we wanted to see something from Lyon and our train was leaving after 12am so left early the hotel then came back for our luggage. Very easy accseess, metro station is 3 minutes on foot then it goes directly to Vieux Lyon! Personal at the reception is very kind and helpful, I don't know if it depends on that we are Accor members but check in and check out were really fast. Only negative: We paid the whole rate in advance, but still was my card blocked with 100 euro... Normally in other Mercure hotels they just controll card validity with 1,00 euro! (and however the hotel sent me the document that they have released the money, my bank says that it is blocked for a month, strange...!)